Arrived in good shape, 1 day late but it’s because that’s FedEx. Overall the printer printed great, unboxing and getting thing start was easy peasy, I bought this as an upgrade from Creality Ender 3v2... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is my experience for Elegoo Centauri Carbon 2. Placed the order on April 5th, received it on April 10th with minimal trucking. Experiencing problem at April 18th. Troubleshooting for a couple da... もっと見る
企業が回答しました
The shipment was broken up into several deliveries, which I was warned about on the website, and itself wasn't a real problem. The real problem was that I couldnt adequately track them. The tracking... もっと見る
I purchased the Centauri Carbon 2. Updated the firmware, found some STL files, sliced it with the Elegoo Slicer and straight to the printer. This is my first time printing and Elegoo made it easy eno... もっと見る
企業情報
当該企業による記述
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Why Choose ELEGOO?
当該企業による記述
- *Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support
連絡先
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, 中国
- info@elegoo.com
- us.elegoo.com
4.0
ほぼ満足
1258件のレビュー
ネガティブなレビューの 81％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Skip this buy better quality filament
This filament is trash, will not stick to the bed, yes I calibrated for the filament, set the z-offset and even used glue. Would not recommend and will never buy again. Buyer beware!
2026年2月2日
Elegoo US Store からの回答
Dear customer,
We're sorry to hear about your experience.
About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at 3dp@elegoo.com to solve.
Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved.
Best regards,
ELEGOO Team
Its been 2 weeks and everything came…
Its been 2 weeks and everything came but my 3d printer when shipping was promised in 7 days
2026年4月8日
Elegoo US Store からの回答
Dear customer,
We apologize for the delay. We see that a support ticket is already in progress — we are actively investigating with the carrier. Thank you for your patience.
Best regards,
ELEGOO Team
Great assortment of colors to pick from.
Great assortment of colors to pick from. Fast shipping. Only regret was that I bought too soon, before the sale.
2026年4月8日
Real love on it that what I ordered…
Real love on it that what I ordered more machines for my shop …
2026年4月6日
Website was easy to browser and easy to…
Website was easy to browser and easy to shop. Product arrived in a timely matter.
NextPrint keeps getting flagged by my company's spam filters.
2026年4月7日
100% Recommended
What made my experience great was the very fast shipping, and the fact that the products I bought were carefully packaged. 100% Recommended
2026年3月10日
Everything was easy and smooth.
Everything was easy and smooth.
My printer arrived quickly and I was up and printing 20 minutes later (Centauri Carbon).
I also buy my Arduino boards from Elegoo
2026年4月7日
Very prompt responding to my request
2026年4月7日
Great company and excellent product!
2025年9月30日
I had orginial bought the Centauri…
I had orginial bought the Centauri Carbon and was really impressed with it and that's what lead me to purchase the Centauri Carbon 2, makes it nice to have 2 machines and only one slicer. The CC2 does not disappoint it is well built and easy to use just like the CC1. Very happy with my 2 printers.
2026年4月6日
One of the best 3d printing machine…
One of the best 3d printing machine manufacturers out their! I own multiple FDM and Resin machines and love everyone of them!
2026年4月6日
You sent me a bad batch of filament
You sent me a bad batch of filament, which ended up clogging three different extruders and nozzles. When contacting support, I ended up getting the runaround. So if I don't hear back about a refund or exchange soon, I'll be contacting my credit card company to dispute the charges.
2026年4月6日
Elegoo US Store からの回答
Dear customer,
We're truly sorry for the filament issue and the support experience. We see that you already have a support ticket open — rest assured, we will follow up until this is fully resolved to your satisfaction. Thank you for your patience.
Best regards,
ELEGOO Team
Love my Elegoo Centuri Carbon 2 and…
Love my Elegoo Centuri Carbon 2 and when issues did arise, Elegoo responded promptly and resolved my issue’s either with advice or replacement parts.
Knowing Elegoo provides this level of support I did not hesitate to purchase another machine.
2026年4月5日
Poorly packaged for shipping
Help all of your customers by improving your shipping. Do more than just tape the product boxes together and slap on a shipping label, that's truly ridiculous! Parts and filament orders have come this way. It's very difficult to open, and ruins the product boxes I sometimes use for storing their contents. Please. JIM
2026年4月8日
Elegoo US Store からの回答
Dear customer,
We sincerely apologize that the delivery service did not meet your expectations. We’re actively improving our packaging and moving forward. Thank you for helping us improve!
Best regards,
ELEGOO Team
I bought for my son’s birthday
I bought for my son’s birthday. Won’t work, contacted customer service and all I heard back was for a review. Do not recommend
2026年4月5日
Elegoo US Store からの回答
Dear customer,
We're sorry to hear about your experience.
We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right.
Best regards,
ELEGOO Team
Quality printer for the cost.
Ordered the carbon 2 Easter package was shipped on the 31st of March it was supposed to come with four rows of Easter colored filament they were shipped separate I got the printer in two days by FedEx. The printer is nicely made, and the webcam inside makes it nice to watch prints when you're not near the printer.
I will add that you need a large stable table for the printer as it does produce a lot of shaking from the motion of the print head.
2026年3月30日
Elegoo US Store からの回答
Dear customer,
We sincerely apologize for the frustration this has caused.
We see that a support ticket is already in progress — rest assured, we will follow up closely and make sure this is resolved to your satisfaction.
Thank you for your patience.
Best regards,
ELEGOO Team
Quality products, great prices.
Elegoo makes it so easy to order what you need when you need it. They are always running deals and sales making it affordable.
2026年4月5日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。