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Elegoo US Store レビュー 1,258

TrustScore 5段階評価の4

4.0

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Arrived in good shape, 1 day late but it’s because that’s FedEx. Overall the printer printed great, unboxing and getting thing start was easy peasy, I bought this as an upgrade from Creality Ender 3v2... もっと見る

5つ星のうち1の評価

This is my experience for Elegoo Centauri Carbon 2. Placed the order on April 5th, received it on April 10th with minimal trucking. Experiencing problem at April 18th. Troubleshooting for a couple da... もっと見る

企業が回答しました

5つ星のうち4の評価

The shipment was broken up into several deliveries, which I was warned about on the website, and itself wasn't a real problem. The real problem was that I couldnt adequately track them. The tracking... もっと見る

5つ星のうち5の評価

I purchased the Centauri Carbon 2. Updated the firmware, found some STL files, sliced it with the Elegoo Slicer and straight to the printer. This is my first time printing and Elegoo made it easy eno... もっと見る

企業情報

  1. 電子機器店
  2. 電子機器のスペアパーツと部品の店
  3. 機材提供業者
  4. 手工芸品
  5. プリンター・スキャナー店

当該企業による記述

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

Why Choose ELEGOO?

当該企業による記述

*Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support

連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1258件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 81%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I noticed they sell newer products in…

I noticed they sell newer products in the European stores than they do in the United States stores but when I talk to customer support through email they tried to tell me that they were out of stock when it was never available in my area ..also they have no customer support phone number so talking to support in another country or wherever through email is very difficult when you need to ask questions about buying products . So after back and forth with support in another country they finally understood my message and tried telling me it was out of stock but upon further research I found out the product was never available and the machine was on sale for about $400. So now the 3k machine I was gonna buy from them in no longer in the plans because if there's a problem I have to wait for some jerks on the other side of the world to write me back instead of talking to live customer support to get my situation handle properly in real time and no live sales rep to assist me in sending my money with their company.. God bless and if they ever change their customer support system they might be a really good company

2026年3月23日
Elegoo US Store ロゴ

Elegoo US Store からの回答

Dear customer,
Thank you for sharing your honest feedback.
We sincerely apologize that your experience with our customer support and product availability did not meet your expectations. Please know that we take your comments seriously, and we are actively working to improve our customer support system and product launch coordination across different regions.
We truly appreciate your feedback and hope to serve you better in the future.
Best regards,
ELEGOO Team

5つ星のうち5の評価

Worth it

I think the printer is even better than I expected. It’s easy to set up and get running right away and the quality is impressive for how cheap it is.

2026年3月22日
5つ星のうち1の評価

Worst service I’ve ever got tied to the…

Worst service I’ve ever got tied to the worst 3d printer I’ve ever bought process to make a return was tedious and took forever to get a refund service team doesn’t care about the company image I’m never buying an elegoo product again

2026年3月20日
Elegoo US Store ロゴ

Elegoo US Store からの回答

Dear customer,
We're truly sorry to hear about your experience and appreciate your patience throughout the return process.
We’ve looked into your case and confirmed that your refund has already been processed. We regret that the process was not smoother, and we will share your feedback with our team to improve. Thank you for giving us a chance, and we apologize again for the frustration caused.
Best regards,
ELEGOO Team

5つ星のうち5の評価

Elegoo is the #1

I started my journey with Elegoo about 5 years ago. They are not Bambu and that is a good thing. You want the best quality without breaking the bank, you want high quality prints without being attached to a cult. Go with Elegoo. Their new CC2 is amazing and will not disappoint. Plug and play. So many things to print. I will be loyal to Elegoo forever.

2026年3月20日
5つ星のうち5の評価

Worth the buy

Shipping was quick and arrived as expected. No issues! Price is solid.

I’ve been spoiled by another FDM printer company. As I only knew FDM up until buying this printer. I’ve had one since the MK1. I plugged that in and turned it on and it asked me important questions and set itself up basically. There were issues just like there was was this. The cost of those issues were very cheap and a little bit pricier with this printer. Anyone reading this who is new to printing. If it’s cold where you’re at. Turn your printer on. It’s not smart enough to turn the heat on when it knows temps are low! Manual level your bed and get yourself a 3d printed mount to hang your build plate!

I should have read more and studied more so I can’t truly dock you for certain things. 4 days later I have good prints now and I’m ready to print away as much as I can. I can’t wait for the day that resin printer is beginner friendly to that same level. I see the path there being carved out but until then read and learn to avoid mistakes.

2026年3月20日

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