Arrived in good shape, 1 day late but it’s because that’s FedEx. Overall the printer printed great, unboxing and getting thing start was easy peasy, I bought this as an upgrade from Creality Ender 3v2... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is my experience for Elegoo Centauri Carbon 2. Placed the order on April 5th, received it on April 10th with minimal trucking. Experiencing problem at April 18th. Troubleshooting for a couple da... もっと見る
企業が回答しました
The shipment was broken up into several deliveries, which I was warned about on the website, and itself wasn't a real problem. The real problem was that I couldnt adequately track them. The tracking... もっと見る
I purchased the Centauri Carbon 2. Updated the firmware, found some STL files, sliced it with the Elegoo Slicer and straight to the printer. This is my first time printing and Elegoo made it easy eno... もっと見る
企業情報
当該企業による記述
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Why Choose ELEGOO?
当該企業による記述
- *Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support
連絡先
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, 中国
- info@elegoo.com
- us.elegoo.com
ネガティブなレビューの 81%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
As of today
As of today, id have to leave a generic 3, maybe even a 2. My order looks like it was cancelled and only after I emailed the company did they initiate the order again and shipped my printer. Im glad I emailed, otherwise it may have never been shipped or would have turned into some kind of nightmare. Ill review the product when I receive it and post a review on my youtube channel.

Elegoo US Store からの回答
Excellent Filament
The filament prints excellent and colors are great. Only issue is cardboard spools can be a minor issue at times and shipping updates are hard to follow if order is multiple shipments.
Love the quality of product!
Still haven't received my printer
Still haven't received my printer. Their delivery service is terrible so far. I need to be home to get the printer but have no idea where in the US it is. Emailed support and they told me they'll look into it without asking any of my information (email was different than the one the order was placed on too). I would happily pay for a service with item tracking so my $3000 worth of printer isn't left out in the open. I'll amend my rating when the printer arrives and I determine how good of quality it is.

Elegoo US Store からの回答
There was a small manufacturing defect
There was a small manufacturing defect, but support was great and made everything right.
Cut rate delivery service
As I order for an organization with a receiving dock, but multiple buildings, I absolutely despise not being able to choose FedEx or UPS as a delivery service. You never know where the package will randomly be delivered. If it was my choice, this situation would negate Elegoo as a company that I would do business with. Hence, I will only order what is absolutely necessary.

Elegoo US Store からの回答
I love the Elegoo PLA+
I have been using the Elegoo PLA+ Filament in my Bambu P2S exclusively and I am loving it. it works great
Best Customer Service with the Best No-Nonsense Printers
Over the long term, superior customer and product support cannot be beat. It also helps if you have affordable, bullet-proof dependable products like the Centauri Carbon series. The Centauri Carbon printers are an excellent first printer.
Centurion Carbon 2 - error code 1243
Just purchased the Centurion Carbon 2. It worked great right out of the box, possibly the best print quality I have ever seen. About 2 weeks in it started throw a filament error 1243 and I haven't been able to fix it completely. I reached out to Elegoo customer service and they are sending me a new part but its coming from China. Need to have parts closer for faster customer service.
Had I known this I would have upgraded
Although you will have to wait, your printer arrives in days but if you're new everything else follows and takes a week or in my case two for the water-based resin.
Everything comes well packaged to survive todays rough and tumble delivery services and is as advertised. Elegoo's quality is top notch, and their reputation is well deserved. It also took longer to open the box then set up the printer.
My only complaint is why my Mars 4 Ultra build plate doesn't fit in the Mercury Plus V2.0 washing bucket suggested for this machine. Really Elegoo WTF. Had I known this I would have upgraded
I bought the CC1 when it was on sale…
I bought the CC1 when it was on sale for $285, plus shipping (which if you give them your email they offer a $30 coupon which covered the shipping for me anyhow). So far the machine has been running non-stop and every print has been much better than I expected. It is a brand I will trust over many others that I have tried!
My package arrived quickly
My package arrived quickly, it was a 10 pack of pla. The items on the outside of the package were a little dinged up but functional from my standpoint.
I absolutely love how simple and easy…
I absolutely love how simple and easy the purchasing process was. Not having taxes and shipping fees applied at the end was a great relief.
Liked the canvas system BUT
Liked the canvas system. Disliked how hard it was to get it to print. Had to manually keep adjusting it to get it to print properly. I no longer have the printer. Sold it to get my money back.

Elegoo US Store からの回答
Hold for Instructions Requested
Hold for Instructions Requested. For Delivery Issues & Tracking Support for 6 days and no way to find out how or where or if Im to give instructions?

Elegoo US Store からの回答
Elegoo US is always fast and accurate
Elegoo US is always fast and accurate. Amazing products and shipping quality.
Good pricing and delivery was faster…
Good pricing and delivery was faster than expected. Great selection of good quality filament
One of the boxes of filament was opened…
One of the boxes of filament was opened on the end. The filament was close to falling out.

Elegoo US Store からの回答
Poor delivery methods
Tracking was not helpful in knowing when order would arrive. Some of the cardboard reels were damaged because of the manner they were shipped with the filament boxes just taped together.

Elegoo US Store からの回答
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