Ford Certified Used Parts レビュー 

Ford Certified Used Parts からの回答

2026年9月15日

Hi Andy,

We're pleased to hear that you were happy with the quality of your part and found the ordering process easy. It's also great to know that you found the tracking updates helpful and that your parcel arrived the next working day.

We appreciate you taking the time to share your feedback.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年8月27日

Hi Martin,

We're pleased to hear that your wing mirror arrived quickly, was as described and in good condition.

We appreciate you taking the time to share your feedback.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年8月19日

Hi Andy,

We're pleased to hear that your order was delivered quickly, on time and in good condition.

We appreciate you taking the time to share your feedback.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年8月14日

Hi Mr. Gibson,

We’re sorry to hear about your experience. It does not reflect the standard of service we aim to provide, and we apologise for the inconvenience this has caused for you.

Once you contacted us, we promptly arranged a full refund and confirmed that the headlamp could be disposed of at your local recycling centre, avoiding the need for you to return it. We’re also following up with our courier team regarding the damage sustained in transit.

We have commenced an immediate review of the circumstances surrounding the product supplied and will take appropriate action following our findings. We appreciate you bringing this matter to our attention.
As the supply of our used parts is subject to stock availability, unfortunately, due to high demand, we did not have a suitable alternative available to offer as a replacement on this occasion.

We understand you have since sourced an aftermarket alternative. Ford Certified Used Parts supplies genuine Ford components which undergo rigorous Ford Certified testing, with pricing reflecting the specific genuine component supplied.

We appreciate your feedback and are sorry that, on this occasion, we were unable to provide the experience and level of service we expect for our customers.

Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年8月7日

Hi Gillian,

We're pleased to hear that you were happy with the condition of your part.

We're sorry to hear that your delivery took longer than expected. We appreciate your feedback and will take this on board.

Thank you for taking the time to share your experience.

Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年8月7日

Hi Jamie,

Thank you for your feedback, which is much appreciated.

We have looked into your concern and sincerely apologise for the delay and inconvenience caused. Unfortunately, there was an issue with our courier which resulted in your order taking much longer than expected to arrive.

We are currently investigating this with our courier to help ensure this does not happen again.

Thank you for choosing Ford Certified Used Parts.

Ford Certified Used Parts からの回答

2026年7月29日

Hi,

We're happy to hear that you received the correct part first time and that you found our service fast and great value.

We appreciate you taking the time to share your feedback and look forward to helping you again in the future.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年7月28日

Hi Richard,

We're delighted to hear that your first experience with Ford Certified Used Parts was such a positive one. It's great to know you found the right part easily, that it arrived ahead of schedule and that fitting it was straightforward.

We appreciate you taking the time to share your feedback and look forward to helping you again whenever you need us.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年7月13日

Hi Sam,

We're pleased to hear that you found your experience simple and efficient.

We appreciate you taking the time to share your feedback.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年7月8日

Hi Nigel,

We're pleased to hear that you were happy with our price and delivery.

We appreciate you taking the time to share your feedback.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年7月2日

Hi Neil,

We're pleased to hear that you were happy with our communication, delivery and overall service.

We appreciate you taking the time to share your feedback.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年6月22日

Hi James,

We're pleased to hear that we were able to assist with your time-sensitive MOT appointment and that the part was in good condition.

We appreciate you taking the time to share your experience.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年6月15日

Hi Raz,

We're happy to hear that your order arrived quickly and was well packaged. We truly appreciate your feedback and look forward to assisting you again in the future should you need anything else.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年6月9日

Hi Andy,

Thank you for your review. We're happy to hear that you were pleased with the service, quick delivery and the care taken with the packaging.

It's great to know the item arrived in excellent condition and we appreciate your feedback.

Thank you for choosing us,
Ford Certified Used Parts

Ford Certified Used Parts からの回答

2026年6月3日

Hi Mark,

Thank you for your review. We are pleased to hear that you were happy with the price and the service provided.

It's great to know the gearbox arrived in excellent condition and has met your expectations. We appreciate you taking the time to share your experience.

Thank you for choosing us,
Ford Certified Used Parts