Dear Vakatrip Support Team, I have booked an IndiGo flight through your website, but I have not yet received the airline PNR required for web check-in and booking verification. Booking Detail... もっと見る
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We bought 4 Qantas Airways tickets in January 2026 to travel to Auckland on 19 February 2026. Unfortunately, my Australian transit visa application was refused. As soon as I received the visa refusa... もっと見る
Hi Vaka Trip Customer Service . The booking platform saying My booking not successful yet your System has charge Me twice. Updated case : Vaka Trip CS has replied my email the next day and solve t... もっと見る
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I have booked 2 tickets sector Delhi Amritsar. The payment has been deducted but there has been no issuance of tickets or any messsage.The site doesnt have any contact details or any customer care n... もっと見る
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企業情報
当該企業による記述
**Trustpilot Significance:** Trustpilot is vital for VakaTrip to hear users and address concerns, focusing on user experience rather than promotion. **Ticketing Time Commitment:** Rest assured, timely ticketing is our commitment. Payment made ensures ticketing completion within 12-48 hours, causing no travel disruption. **PNR Validity Assurance:** For real-time order tracking and seamless travel, logging in during ticketing may limit self-management but won't affect your ticket's normal use. **Information Change Assistance:** Discovering errors or voluntarily changing flight details? Inquire anytime at customer@vakatrip.com for assistance. **Itinerary Information:** Post-ticketing, confirmation and invoice details are sent to your email. For an airline-specific itinerary, inquire at customer@vakatrip.com. **Refund and Order Changes:** Refund and change rules depend on the airline's response. Policies of the airline serve as the accurate reference.
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Hi Team,
Hi Team,
My order number is 3463925473742 but I have yet to receive the ticket. My flight is tomorrow. Please assist.
Do I have a flight?
Regards,
Felix Liang

Vakatrip からの回答
My order number:3463586007303
My order number:3463586007303
It has been close to 72 hours from the purchase of the tickets, but I've not receive any confirmation email regarding to the flight. Please update me the status as soon as possible.

Vakatrip からの回答
I recently booked the ticket and the…
I recently booked the ticket and the payment is done. However, the tickets have not been received and wondering why it's taking time to get them.
My order no: 3463612124538

Vakatrip からの回答
Kindly provide the pnr for the booking…
Kindly provide the pnr for the booking id 3463580062451

Vakatrip からの回答
3463504616912 order no i make payment…
3463504616912 order no
Plz help me to find proper find ticket with pnr and ticket no

Vakatrip からの回答
Wrong data
Good day
I booked my tickets order number 3463077655313 and received my itinerary but just found out that there's wrong.
My given name should be "Lannie" not Agopo (it's my middle name).
GIVEN name : Lannie
Middle name: agopo
Surname : gahum
Please can you fix it for me? Thank you.

Vakatrip からの回答
hi team i have made the payment
hi team i have made the payment
my order number is 3463367928568
I don't know y my pnr is still not generated after payment done kindly give my pnr numbers for 4 booking which i have made

Vakatrip からの回答
The PNR is not working
The PNR is not working. Can you please help me to do the web checkin. The booking order number is 3463350485448

Vakatrip からの回答
My flight was cancelled and i was not…
My flight was cancelled and i was not being informed!!
Didn't receive any email regarding it, and i was panic as i couldnt find vakatrip contact and my trip was 1 week away.
I have send an email but no respond yet.
I hope my issue can be solve.
Please reply to my emails the soonest.
Or contact me.
My order : 3460584893438

Vakatrip からの回答
Please update
Received my booking after 2-3 hours. I consider this a safe travel agency

Vakatrip からの回答
I booked my ticket for 8th september a…
I booked my ticket for 8th september a couple of hrs ago and have still nro received my ticket for 3463241713455 and it says I will receive it in 48hrs
I have that flight in 48hrs and I dont know the statys

Vakatrip からの回答
Fake company and fake PNR
Worst booking experience. PNR doesn’t work, random PNR will be shared by this fake company. Flight is at 9:20 and customer service is responding at 9 that I have received the flight. Never book.

Vakatrip からの回答
I have booked the ticket but haven't…
I have booked the ticket but haven't received it yet, please help me out we all are panicking out.
My order number- 3463078378850
Please take strict actions and help me find my ticket. Thank you.

Vakatrip からの回答
PNR not getting listed in airline website
team, I have created a booking today. booking ID is 3462979203827. I got a PNR number . I wanted to check the web-check in options. The PNR was not getting listed in website. Upon checking with call center, they confirmed that such a booking is not there in the system. They checked for the names i mentioned and could not retrieve any booking in our names. Please get me the actual PNR number.
Thanks
I got the PNR in reply mail, within 1 hour. Thanks

Vakatrip からの回答
I booked a ticket for 03/09/2024 on…
I booked a ticket for 03/09/2024 on 01/09/2024, but the PNR number provided by the Vaka Trip team does not match the details when I check with the airline (Air India).
I suggest please don't waste your time and money with VAKA TRIP for any bookings

Vakatrip からの回答
I recently booked the ticket and the…
I recently booked the ticket and the payment is done. However, the tickets have not been received and wondering why it's taking time to get them.
My order no: 3462917609768

Vakatrip からの回答
Check-in Luggage Isn't Included
Hi,
CONFIRMED ORDER NO: 3452339943951
This is an official complaint. Per my confirmed order, I had to pay 1,200, 000.00 Indonesian Rupiah (refer to the second attachment) on top of the amount that I made in May 2024. I am not entitled to the 20kg luggage even though it is stated I am entitled in the e-ticket issued by you. I am taking this situation very seriously as it has caused me anxiety and panic attacks.
I attached the document issued to me that I received via email on May 2 2024 (refer to the first attachment).
I referred to the person behind the counter (Batik Air) and according to her, it is not in their system.
This is very inconvenient.
Please get back to me as soon as possible. Thank you.

Vakatrip からの回答
Nice platform
Nice platform, cheapest option. Please help me to retrieve my booking with PNR from the airline.
My order number: 3462666741658
And my Email is: onerahmadjs at Gmail.com
Please help us, and kindly secure the for my my Itinerary with PNR from airline.

Vakatrip からの回答

Vakatrip からの回答
Unprofessional dealing with passenger’s profile and caused extra charge to customer
Seem its coop ticketing agent didn’t input my name correctly that made me unable to add checked bag onlineas I did the other reservations of the same carrier around the same time that’s the only one I encountered the issue, so I wrote several emails to ask them for correction but they insisted my personal info is well done in airlines system. And they can help us do the checked bag online with more expensive charge than airlines’.
But the truth is that when I did my check-in today at the same airline’s counter the assistant cannot find the booking by my name except for searching the PNR. The booking platform is not trustworthy. And it seems I had to pay more for checked bag at airport instead of doing I myself online.

Vakatrip からの回答
Trustpilot エクスペリエンス
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