Vertu Motors - Audi Hereford レビュー 

Vertu Motors - Audi Hereford からの回答

2026年5月9日

Dear Alex,
Thank you for your kind feedback. We’re delighted to hear you found the process easy and our team helpful.
Kind regards,
Danielle

Vertu Motors - Audi Hereford からの回答

2026年5月8日

Hi Kieran
Thank you for your lovely feedback. We're delighted to hear that Byron, Andy, and Luke made the whole process of buying your used Audi so easy. It’s great to know they were polite, approachable, and a pleasure to deal with throughout.
We truly appreciate your recommendation of Audi Hereford and are so pleased you had a positive experience with both the team and your purchase.
Kind regards
Dawn

Vertu Motors - Audi Hereford からの回答

2026年5月3日

Thank you, Graham, for leaving such a positive review. We're really pleased to hear that your experience was smooth from start to finish, and that both our sales manager and Ellis were able to answer your questions and guide you through the process of transferring your cherished plate. Your feedback means a lot to the team.

Many thanks,
Chloe

Vertu Motors - Audi Hereford からの回答

2026年5月1日

Good afternoon Neil,

Thank you for your feedback. I’m really pleased to hear that Felix was such a pleasure to deal with and that he remained responsive, helpful and efficient throughout. It’s great to know your queries were handled promptly and professionally.

Thank you for taking the time to share your experience with Audi Hereford.

Kind regards,
Dean

Vertu Motors - Audi Hereford からの回答

2026年5月1日

Good morning Heather,

Thank you for sharing your experience. I’m really pleased to hear how helpful and patient Khristian was, and that he took the time to answer your questions and support you with the paperwork. It’s great to know you felt comfortable in the showroom and enjoyed the relaxed space and a coffee while everything was sorted.

An excellent deal on a car with such low mileage is always a bonus, and I’m glad you’re feeling so happy with your purchase. Thank you for choosing Audi Hereford and for taking the time to leave such positive feedback.

Kind regards,
Dean

Vertu Motors - Audi Hereford からの回答

2026年4月30日

Good afternoon,

Thank you for your review. It’s wonderful to hear how happy you were with the service and that Byron and his colleagues provided such an amazing experience. Taking the time to explain everything clearly and thoroughly is so important, and it’s great to know this made a real difference for you.

Kind regards,
Dean

Vertu Motors - Audi Hereford からの回答

2026年4月30日

Good afternoon Susan,

Thank you for your review. It’s great to hear the team were friendly and helpful, and that nothing was too much trouble to explain.

Kind regards,
Dean

Vertu Motors - Audi Hereford からの回答

2026年4月29日

Good morning Thomas,

Thank you for your review. We’re pleased to hear the experience was smooth and pressure‑free, with a relaxed and knowledgeable approach throughout. It’s great to know Kerian’s professionalism made such a positive impression.

Kind regards,
Dean

Vertu Motors - Audi Hereford からの回答

2026年4月28日

Hi Andre
Thank you for your fantastic feedback. We're delighted to hear you found us a great company to purchase from, and that the salesperson was able to sort everything out smoothly for you. It’s also great to know the cars were well presented — that’s something we take real pride in.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Audi Hereford からの回答

2026年4月26日

Thank you for your kind feedback. We’re really pleased to hear that you received great customer service and support. Your comments mean a lot to the team.

Many thanks,
Chloe

Vertu Motors - Audi Hereford からの回答

2026年4月24日

Dear Lee,
Thank you for taking the time to share your feedback. We’re pleased to hear that Mr Galvin was very helpful and that the whole process was smooth from start to finish.
Providing clear, supportive service is very important to us, so your comments are greatly appreciated and will be shared with the team at Audi Hereford. Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Audi Hereford からの回答

2026年4月24日

Dear Mr Hall,
Thank you for taking the time to share your feedback and for your continued loyalty to Hereford Audi. We’re delighted to hear that your second experience purchasing a new car with us was even better than the first.
Your kind comments about Byron are very much appreciated. It’s great to know that his clear, honest communication and prompt responses to your questions made the process so positive once again. Building long‑term relationships with our customers is incredibly important to us, so hearing that you’ll be back for your third car really does mean a great deal.
Thank you again for choosing Audi Hereford — we look forward to welcoming you back in the future.
Kind regards,
Liza

Vertu Motors - Audi Hereford からの回答

2026年4月22日

Thank you for your kind feedback. We’re delighted to hear that the team was helpful from start to finish and that Matthew Griffiths took the time to explain everything in detail while listening to your concerns. It’s great to know you were impressed with the presentation of your chosen vehicle and that the handover gave you confidence before driving away. Your comments are very much appreciated.
Kind regards,
Matthew

Vertu Motors - Audi Hereford からの回答

2026年4月21日

Dear Candia,
Thank you for taking the time to share your feedback and for your continued loyalty over so many years. We’re delighted to hear that you continue to receive excellent service and that your experience remains a positive one.
It truly means a great deal to us that you have chosen this dealership for your Volkswagen and Audi purchases since 1982. Long‑standing relationships like yours are something we value immensely.
Thank you again for your kind words and continued support — we look forward to welcoming you back in the future.
Kind regards,
Liza

Vertu Motors - Audi Hereford からの回答

2026年4月19日

Thank you very much for taking the time to share your feedback.
While we’re sorry to hear that the delay in delivery was frustrating, we’re really pleased to know that aside from this, you found the customer service to be excellent. It’s great to hear that the team were very helpful and friendly, and that you felt well looked after overall.
We truly appreciate your understanding and your kind comments, which will be shared with the team. We’re delighted that, despite the delay, you’re happy with the overall treatment and service you received.
Thank you again for choosing us, and we wish you many happy miles ahead.
Kind regards,
Keith

Vertu Motors - Audi Hereford からの回答

2026年4月16日

Hi there,
Thank you for the excellent 5‑star review. It’s great to hear you’ve had another fantastic experience with Hereford Audi. Josh will be delighted with your feedback — his clear communication, straightforward approach and focus on understanding your needs really shine through.
We truly appreciate your continued trust in the team.
Kind regards,
Kerry

Vertu Motors - Audi Hereford からの回答

2026年4月12日

Thank you for your review. We’re delighted to hear you received excellent service throughout and that you were kept well informed about your car’s progress. It’s great to know everything was explained clearly for you.

Many thanks,
Chloe

Vertu Motors - Audi Hereford からの回答

2026年4月12日

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Charlotte listened carefully to your requirements and was able to offer you a great deal on your A3. It’s wonderful to know you received such professional and timely service. Moving from VW is definitely a big decision, so we’re delighted that you’re not disappointed and that you love your new A3.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Audi Hereford からの回答

2026年3月25日

Good afternoon

Thank you for taking the time to leave your feedback. It’s great to hear that you received excellent service from Josh — he’ll be really pleased to know his support made a positive impact.

Kind regards,
Dean

Vertu Motors - Audi Hereford からの回答

2026年3月25日

Thank you for taking the time to share your feedback. We're delighted to hear that Freya was able to support you throughout your purchase and that you enjoyed the experience. We hope you love your new T-Roc and wish you many happy miles ahead.
Kind regards,
Matthew