Vertu Motors - Audi Hereford レビュー 

141
TrustScore 5段階評価の5

4.9

Legion Way, Roman Road, HR1 1LN Hereford, Herefordshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

They were very helpful and friendly (not many places like that nowadays). Had a few minor teething problems but when I called up they were extremely helpful. Buying a car wasn’t stressful I didn’t fe... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service as always! Thomas Matthew’s helped me through the whole process of changing my car for the new shape T Rock . On the day I picked up my new vehicle Thomas was very patient exp... もっと見る

企業が回答しました

5つ星のうち5の評価

This is the second purchase of a used vehicle from Vertu Hereford and the staff are always willing to go that extra mile. A thank you to Byron Pilkington for his patience during the transaction perio... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a ID Buzz from Hereford Vertu Motors, Scott was brilliant, made us feel welcome, was on our level, explained everything to us. Throughout the process he kept in touch & communication was gre... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Audi Hereford について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Legion Way, Roman Road, HR1 1LN, Hereford, Herefordshire, 英国

  • 0344 659 6341

4.9

優良

TrustScore 5段階評価の5

141件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(141)

過去12か月のレビュー数: 12,959

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service from Josh in vertu audi…

Great service from Josh in vertu audi Hereford - thank you

2026年3月24日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Thank you for your kind review. We’re delighted to hear that you received great service from Josh at Vertu Audi Hereford. Your feedback is truly appreciated, and we’re pleased he was able to support you so well.
If you need anything further, we’re always here to help.
Kind regards,
Matthew

5つ星のうち5の評価

Charlotte at Audi Hereford

Charlotte was our Audi member that we dealt with throughout the process of purchasing our Q4. Very professional and spent a good deal of time looking at the options best for us. She kept us up-to-date with information via telephone and email and nothing was too much trouble .
Excellent service .

2026年3月21日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi Sally,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that Charlotte supported you so professionally throughout the purchase of your Q4. It’s great to know she took the time to explore all the options that would suit you best and kept you fully updated via both phone and email.
Your kind words about her communication and dedication mean a lot — Charlotte will be thrilled to know that nothing was too much trouble and that you received excellent service from start to finish.
Thank you again for taking the time to share your experience. We hope you enjoy every mile in your new Audi Q4!
Kind regards,
Liza.

5つ星のうち5の評価

My experience with Audi Hereford Excellent

My experience with Audi Hereford was absolutely brilliant from my initial contact to driving my Audi off your forecourt. Your salesperson Byron Pilkington is highly professional and courteous and made my whole Audi experience memorable

2026年3月20日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi Jane,
Thank you so much for your wonderful 5‑star review! We’re absolutely delighted to hear that your experience with Audi Hereford was brilliant from start to finish. It’s fantastic to know that from your very first contact right through to driving your new Audi off the forecourt, everything was smooth, enjoyable, and memorable.
Byron will be thrilled to read your kind words. His professionalism and courteous approach are qualities we value enormously, and it’s great to hear he made such a positive impact on your Audi experience.
Thank you again for taking the time to share your feedback — it truly means a lot to the whole team. We hope you enjoy every mile in your new Audi!
Kind regards,
Liza.

5つ星のうち5の評価

The experience we had at Vertu in Hereford was perfect

The experience we had at Vertu in Hereford and especially with Josh was fantastic. There was no pressure from anyone and the service we received from everyone was perfect. WE cannot recommend them highly enough.

2026年3月13日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Thank you, Chris, for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that your experience at Vertu Audi Hereford — and especially with Josh — was so positive. It’s wonderful to know you felt no pressure at any stage and that the service you received from the whole team was perfect. Your high recommendation truly means a great deal to us.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza

5つ星のうち5の評価

No faff

No faff, straightforwards process, handled the transaction well.

2026年3月13日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi there,
Thank you for your feedback. We're really pleased to hear that the process was straightforward with no fuss, and that the transaction was handled well. Your comments are truly appreciated.
Kind regards
Dawn

5つ星のうち5の評価

Very professional and extremely…

Very professional and extremely knowledgeable about my new Q5. Seamless exchange. Special mention to Rhys Davis who dealt with me.

2026年3月14日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi Matt,
Thank you for your excellent 5-star review. We're delighted to hear that your exchange was seamless and that you found the team professional and extremely knowledgeable about your new Q5.
A special thank you for highlighting Rhys — he’ll be thrilled to know he made such a positive impact on your experience.
We truly appreciate you taking the time to share your feedback and hope you enjoy every moment with your new Audi.
Kind regards,
Liza

5つ星のうち5の評価

Professional courteous and competent. …

Staff at this dealership are well motivated, knowledgeable and thoughtful in the way that they deal with you. Professional and courteous they made our purchase flow with ease and confidence. Unreservedly recommended!

2026年3月13日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Thank you for your wonderful review. It’s great to hear that our team’s professionalism, knowledge and thoughtful approach made your purchase experience smooth and confidence‑inspiring. We’re delighted the service left such a strong impression, and we truly appreciate your recommendation.
Many thanks,
Chloe

5つ星のうち5の評価

Vertu Hereford dealership. Great team

Third vehicle we've brought from Vertu Hereford.
The sales person Felix is so brilliant to deal with, very knowledgeable and helpful. His manager Jack is also very good and between them they ensured that we had all the facts we needed throughout the purchasing process.
Felix has also supported us after each purchase if any issues arise which is very refreshing.

2026年3月12日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Good afternoon Ms Kendrick,

Thank you for your wonderful review. It’s fantastic to hear that this is your third vehicle from Vertu Hereford — your continued trust really does mean a lot.

I’m really pleased that Felix made the experience so positive once again. Your comments about his knowledge, helpful approach and continued support after each purchase are brilliant, and truly highlight the level of service he aims to give. It’s also great to hear that Jack played an important part in ensuring you had everything you needed throughout the process.

Thank you for taking the time to share your experience — it’s greatly appreciated.

Kind regards,
Dean

5つ星のうち5の評価

The staff are really friendly and…

The staff are really friendly and knowledgeable.

2026年3月11日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Good morning Greg,

Thank you for sharing your feedback. It’s great to hear you found the team friendly and knowledgeable during your visit — that combination really does make such a difference to the overall experience.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

5つ星のうち5の評価

I felt very looked after by all the…

I felt very looked after by all the staff

2026年3月11日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Good morning Tony,

Thank you for sharing your feedback. It’s great to hear you felt well looked after by everyone during your visit — that sense of care and support really is at the heart of a good experience.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

5つ星のうち5の評価

Amazing Experience from Start to Finish

I had a fantastic experience with Vert Motors, thanks to Charlotte. From start to finish she was absolutely amazing. She was friendly, professional, and incredibly helpful throughout the whole process.

Charlotte took the time to explain everything clearly, answered all my questions, and made sure I felt confident and comfortable every step of the way. Nothing ever felt rushed and her customer service was genuinely outstanding.

I wouldn’t hesitate to recommend Vert Motors to anyone, and if you get the chance to be served by Charlotte you’re in very good hands. Thank you again for such brilliant service!

2026年3月10日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Good morning Alex,

Thank you for taking the time to share such a fantastic review. It’s wonderful to hear how well Charlotte looked after you throughout the whole process. Her friendly, professional approach and the care she takes in explaining everything clearly really do make a difference, and she’ll be delighted to know her support helped you feel confident at every step.

I’m really pleased nothing felt rushed and that her customer service stood out so strongly — that’s exactly the kind of experience we aim to deliver. Your recommendation means a great deal, and it’s lovely to know you felt in such good hands.

Thank you again for the kind words, and we hope you enjoy every mile in your new car.

Kind regards,
Dean

5つ星のうち5の評価

Great customer service

Throughout the process of choosing and buying our new car, the staff at Vertu motors have been extremely helpful and knowledgeable.
Any queries we had were quickly answered and we had a follow up phone call to make sure we were satisfied with our purchase.

2026年3月1日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Thank you for taking the time to share your experience. We’re delighted to hear that the team at Vertu Motors were so helpful and knowledgeable throughout your car‑buying journey. It’s great to know your questions were answered quickly and that the follow‑up call helped ensure you were fully satisfied with your purchase.
Your feedback is much appreciated.
Kind regards,
Matthew

5つ星のうち5の評価

Great saleaman

Peter was patient, knowledgable and a credit to the company . Thank you

2026年2月20日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Thank you for your kind feedback. We're delighted to hear that Peter provided patient, knowledgeable service and made such a positive impression. He is indeed a great asset to the team, and we’ll be sure to pass on your thanks.
Kind regards,
Matthew

5つ星のうち5の評価

Julian has been very informative and…

Julian has been very informative and helpful all through the process

2026年3月3日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi Mrs Price,
Thank you for taking the time to leave us a 5‑star review. We're delighted to hear that Julian has been informative and helpful throughout the entire process. Your kind feedback is truly appreciated, and we’re pleased you had such a positive experience with the team at Audi Hereford.
Kind regards,
Liza

5つ星のうち5の評価

Excellent service

Excellent service, Peter was very helpful , knowledgeable and found us a perfect vehicle .

2026年2月17日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi Heather,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that you received excellent service and that Peter was able to help you find the perfect vehicle. Your kind feedback means a great deal to the team at Vertu Audi Hereford.
We really appreciate you taking the time to share your experience.
Kind regards,
Liza

5つ星のうち5の評価

This company went well above my expectations

This company went well above my expectations a perfect sale a very professional attitude and still nothing was a problem, Byron was exceptional

2026年2月20日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Good afternoon,
Thank you for your review. I’m really pleased to hear that your experience exceeded expectations and that everything felt professional, straightforward, and completely hassle‑free. It’s great to know that nothing was ever too much trouble throughout the process.
Byron will be delighted to hear your feedback — being described as exceptional really does mean a lot.
Kind regards,
Dean

5つ星のうち5の評価

The whole experience from exchanging my…

The whole experience from exchanging my old car into our new car was very professional and just as easy as driving an automatic !!. Excellent service all round from our sales representative India .

2026年2月20日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Good morning,
Thank you for sharing your feedback. I’m really pleased to hear that exchanging your old car for your new one was such a smooth and professional experience — just as easy as driving an automatic certainly says it all!
It’s great to know that India looked after you throughout and delivered excellent service from start to finish.
Kind regards,
Dean

5つ星のうち5の評価

I was looking for a new car with my…

I was looking for a new car with my mum.
Charlotte helped us so much. She made sure we understood everything clearly. Cannot thank her enough for her help.
Love my new car!

2026年2月18日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Thank you for your review, Maisie. We are pleased to hear that Charlotte was so helpful and made everything clear for you and your mum. We’re glad you love your new car.
Kind regards, Danielle

5つ星のうち5の評価

Seemless and stress free

I had seen an advert on Facebook directing you to cars for sale. By chance I saw an Audi Q3 that was for sale with Hereford Audi, I messaged my interest. From there I was contacted by Charlotte, sales representative. She was superb, fully understood my intent and seamlessly facilitated the purchase. Nothing was too much trouble and made sure the purchase of the car was stress free. I would definitely recommend buying a car from Hereford Audi and Charlotte.

2026年2月17日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi Mr Stokes,

Thank you for leaving this review. We are so pleased to hear that your experience with Hereford Audi was seamless and stress free. It is great to know that after seeing the Audi Q3 online, Charlotte got in touch quickly, understood exactly what you were looking for and made the whole process smooth from start to finish.

Your kind words about her superb service and nothing being too much trouble are very much appreciated. We are delighted that you would recommend both Charlotte and Hereford Audi.

Kind regards,
Danielle

5つ星のうち5の評価

I was guided through the purchasing…

I was guided through the purchasing process by Felix Greaves. Felix was personable, professional and communicated very well. This made the whole experience stress free.

2026年2月13日
自発的なレビュー
Vertu Motors  - Audi Hereford ロゴ

Vertu Motors - Audi Hereford からの回答

Hi Tracey
Thank you for your lovely feedback. We're delighted to hear that Felix guided you through the purchasing process with professionalism and great communication. It’s wonderful to know his personable approach helped make the whole experience completely stress‑free. Your comments are truly appreciated.
Kind regards
Dawn

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報