Vertu Motors - BMW Sunderland レビュー 

Vertu Motors - BMW Sunderland からの回答

2026年6月28日

Hi Robert,

Thank you for your fantastic feedback.

We’re delighted to hear Paul provided such great support, even going the extra mile on his day off. He’ll be so pleased to hear your kind comments.

Kind regards,
Danielle

Vertu Motors - BMW Sunderland からの回答

2026年6月24日

Good afternoon Linda,

Thank you for your lovely feedback, it’s great to hear Owen provided such consistent support and made everything feel easy and well looked after.

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年6月23日

Hi Jacqueline,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received such personalised and attentive care at Vertu BMW Sunderland.
It’s wonderful to know that Kieran made the whole process simple while supporting you every step of the way, with clear communication and a smooth, problem‑free transaction. We’re especially pleased to hear how much you love your new car — that’s what it’s all about!
Your kind feedback means a great deal to the team, and we’ll be sure to pass your comments on to Kieran. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Vertu Motors - BMW Sunderland からの回答

2026年6月23日

Hi John,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that your buying and part‑exchange experience at Vertu BMW Sunderland was handled in such a friendly and professional way.
It’s wonderful to know that everything was clearly explained and that you felt happy with the whole process. Providing a smooth and transparent experience is something we always strive for, so your feedback means a great deal to the team.
If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Vertu Motors - BMW Sunderland からの回答

2026年6月22日

Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Vertu Motors - BMW Sunderland からの回答

2026年6月17日

Good afternoon,

Thank you for your review. It’s great to hear how much you love your new car — it sounds like you’re really enjoying it!

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年6月16日

Good afternoon James,

Thank you for your fantastic review. It’s great to hear that Paul provided such friendly and knowledgeable support throughout the process, especially when it was your first experience with Motability. Taking the time to explain everything clearly and answer all your questions really does make a difference.

We really appreciate your recommendation and your kind feedback.

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年6月14日

Thank you for your feedback. It’s great to hear that the team were so attentive and knowledgeable, and that you received excellent pricing and quick service.

Many thanks,
Chloe

Vertu Motors - BMW Sunderland からの回答

2026年6月12日

Good morning Michael,

Thank you for your review. It’s great to hear that Chris had everything ready for your collection and provided such helpful support throughout. Your new 8 Series sounds like a fantastic choice, and we’re delighted you’re already planning to return for your next BMW.

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年6月9日

Good afternoon Ryley,

Thank you for your review. It’s great to hear that Jessica and Poppy were so down to earth and made such a positive impression — your feedback is really appreciated.

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年6月9日

Good afternoon Rebecca,

Thank you for your review. It’s great to hear that the team were knowledgeable and made you feel comfortable throughout, helping you find your dream car at such a great price. We’re delighted you experienced such brilliant customer service.

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年6月5日

Thank you for your fantastic review.
We’re thrilled to hear that your experience was faultless from start to finish and that you felt well informed throughout the entire process. Keeping our customers updated every step of the way is something we take great pride in.
It’s especially great to know that your salesperson was so responsive and provided excellent communication via both calls and emails—this really makes a difference to the overall experience.
Thank you again for your kind feedback and for choosing us.
Kind regards,
Keith

Vertu Motors - BMW Sunderland からの回答

2026年6月4日

Thank you for your fantastic review!
We’re so pleased to hear you had a great buying experience with us and that the team made such a positive impression from the very beginning. It’s especially lovely to hear your kind words about Nicki—she’ll be delighted to know her efforts were appreciated.
We hope you enjoy your BMW, and we look forward to welcoming you back again in the future!
Kind regards,
Keith

Vertu Motors - BMW Sunderland からの回答

2026年6月2日 に更新

Thank you for your great feedback. We’re delighted to hear that your experience was smooth and professional from start to finish.
It’s fantastic to know that Paul Thompson provided exceptional service throughout your visit. We take great pride in delivering a high standard of customer care, so your kind words will mean a lot to him.
Thank you again for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Keith

Vertu Motors - BMW Sunderland からの回答

2026年5月31日

Good morning Wah,

Thank you for your great feedback. It’s fantastic to hear how happy you are with your new BMW 1 Series and that Paul provided such helpful and excellent service throughout your purchase. Making the experience smooth and enjoyable is exactly what we aim for.

We really appreciate your recommendation and hope you continue to enjoy your new car.

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年5月29日

Thank you for your fantastic feedback! We’re delighted to hear that the team at Vertu MINI Sunderland made your experience so smooth and enjoyable from start to finish.
It’s great to know that, while you were exploring your options at the end of your PCP contract, the team were able to provide helpful advice and support to guide you towards the right decision. We’re especially pleased that Tom Rapp and his colleagues made such a positive impression with their service and expertise.
Congratulations on your new MINI — we hope you enjoy every mile!
Kind regards,
Keith

Vertu Motors - BMW Sunderland からの回答

2026年5月28日

Good afternoon Marilyn,

Thank you for your lovely feedback. It’s great to hear how well Josh looked after you from order through to delivery and made the whole experience feel seamless. I’m sure he’ll really appreciate your kind words.

Enjoy your new car!

Kind regards,
Dean

Vertu Motors - BMW Sunderland からの回答

2026年5月25日

Thank you for your feedback. We’re delighted to hear that Paul kept you well informed throughout your car order and provided clear and helpful support during the handover. It’s great to know he looked after you so well and made you feel welcome during your visits. Your kind comments are very much appreciated.

Kind regards,
Matthew

Vertu Motors - BMW Sunderland からの回答

2026年5月24日

Thank you for your lovely review. It’s great to hear that Matthew was so helpful throughout and managed to get everything sorted for your new car so quickly.

Many thanks,
Chloe

Vertu Motors - BMW Sunderland からの回答

2026年5月23日

Thank you so much for the lovely feedback. We’re delighted to hear Josh made the whole experience so friendly and effortless for you. Your loyalty and kind words mean a lot.

Many thanks,
Chloe