Vertu Motors - BMW Teesside レビュー 

Vertu Motors - BMW Teesside からの回答

1日前

Thank you so much for your kind words! We are so happy to hear that Ethan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - BMW Teesside からの回答

1日前

Hi Stephen,

Thank you for your review. We're pleased to hear you found the team friendly and understanding of your needs and requirements. Providing a personalised experience is important to us, and we're glad this was reflected in your visit.

Kind regards,
Danielle

Vertu Motors - BMW Teesside からの回答

4日前

Hi Alan,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience purchasing your BMW X3 from Vertu BMW Teesside. It’s great to know Sean’s knowledge and dedication helped make the process smooth, from preparing the vehicle for collection through to providing excellent aftersales support.

We’ll be sure to pass on your kind feedback to Sean. Thank you for recognising the team’s focus on customer service, and we hope you enjoy your new BMW.

Kind regards,
Kerry

Vertu Motors - BMW Teesside からの回答

5日前

Thank you for your fantastic feedback. We’re delighted to hear that you experienced such a smooth and efficient process, supported by a friendly and approachable team throughout.
It’s great to know that your Sales Executive provided excellent service and that the Business Manager taking the time to introduce themselves added a personal touch to your visit.
Kind regards,
Matthew

Vertu Motors - BMW Teesside からの回答

2026年7月5日

Thank you for your fantastic feedback. We’re delighted to hear that Matthew provided such amazing service and was so helpful and accommodating throughout your experience.
We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Kerry

Vertu Motors - BMW Teesside からの回答

2026年7月4日

Thank you for your wonderful feedback. We’re delighted to hear that Andy helped put you at ease as you explored your first fully electric car and that both you and your partner had such a positive experience.

It’s fantastic to know that Andy took the time to find exactly the right car for you, arranging for the vehicle with the panoramic roof to be brought up from Nottingham to Stockton. We’re thrilled that you love your new car and that the team made the whole process so enjoyable and stress-free.

Thank you for your kind words, and we look forward to welcoming you back when it’s time for your next car.

Kind regards,
Matthew

Vertu Motors - BMW Teesside からの回答

2026年7月1日

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Vertu Motors - BMW Teesside からの回答

2026年6月28日

Hi Joanne,

Thank you for your wonderful feedback.

We’re delighted to hear Jo provided such helpful and supportive service, especially in ensuring everything was sorted for you when things didn’t go to plan. It’s great to know she made such a positive impression.

We really appreciate your recommendation.

Kind regards,
Danielle

Vertu Motors - BMW Teesside からの回答

2026年6月23日

Hi Paul,
Thank you for taking the time to leave such a fantastic 5-star review!
I’m really pleased to hear that Lauren was able to help you find the perfect car and that the whole team made you feel welcome from the moment you arrived. It’s great to know that the handover experience stood out as well — we always aim to make that moment as smooth and enjoyable as possible.
I’ll be sure to pass on your kind words to Lauren and the wider team at BMW Teesside.
We hope you’re enjoying your new car, and if there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - BMW Teesside からの回答

2026年6月19日

Thank you so much for your lovely review. We’re delighted to hear that Zain and Maddie were able to help you find the right MINI. Your kind words mean a lot to the team.

Many thanks,
Chloe

Vertu Motors - BMW Teesside からの回答

2026年6月17日

Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Lee and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn

Vertu Motors - BMW Teesside からの回答

2026年6月16日

Good afternoon Sean,

Thank you for your review. It’s great to hear you had such a positive experience from start to finish, with clear communication throughout and a smooth, informative handover. We’re delighted you’re so pleased.

Kind regards,
Dean

Vertu Motors - BMW Teesside からの回答

2026年6月13日

Good afternoon Millie,

Thank you for your review. It’s great to hear that Sean took the time to find your perfect car and made the whole process feel relaxed and pressure‑free. Getting everything sorted so quickly and driving away within a few days is fantastic, and we’re delighted you love your new car.

Kind regards,
Dean

Vertu Motors - BMW Teesside からの回答

2026年6月12日

Thank you for your fantastic feedback. We’re delighted to hear that Nick provided such friendly, efficient and attentive service throughout, making the whole process smooth and enjoyable from start to finish.

It’s especially great to know you felt supported and never pressured, with clear and consistent communication at every stage. We truly appreciate your recommendation and will be sure to pass on your kind words to Nick and the team at BMW Teesside.

Kind regards,
Matthew

Vertu Motors - BMW Teesside からの回答

2026年6月9日

Good afternoon Mark,

Thank you for your review. It’s great to hear the purchase experience was so streamlined, with clear updates throughout and a smooth handover. We’re also pleased that the communication around the delay kept everything transparent. Your continued loyalty really means a lot to us.

Kind regards,
Dean

Vertu Motors - BMW Teesside からの回答

2026年6月9日

Good afternoon,

Thank you for your review. It’s great to hear you received excellent service and advice from Louis, and that you’re very happy overall.

Kind regards,
Dean

Vertu Motors - BMW Teesside からの回答

2026年6月8日

Good morning Sonal,

Thank you for your review. It’s great to hear you had such a brilliant experience from start to finish, and that Zain provided patient, accommodating, and clear support throughout. Your feedback will mean a lot to him.

Kind regards,
Dean

Vertu Motors - BMW Teesside からの回答

2026年6月7日

Thank you for sharing your experience. It’s great to hear the communication was clear and helpful, with additional services offered in a relaxed, no‑pressure way. And even better that you’re happy with the car too 😉

Many thanks,
Chloe

Vertu Motors - BMW Teesside からの回答

2026年6月7日

Thank you for sharing your experience. It’s great to hear that Matthew and the team went above and beyond to make sure you received your car on the agreed day. I understand how challenging the Honda portal can feel if you’re not fully comfortable with online systems, and your preference for dealing directly with the retailer makes complete sense — having someone there to answer questions in real time can make the whole process much smoother.

Many thanks,
Chloe

Vertu Motors - BMW Teesside からの回答

2026年6月7日

Hi Vicky,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that Luke provided a professional yet friendly service and made the whole process fast and straightforward for you.
It’s great to know that you felt well informed throughout and that you would both recommend us and return again — that means a great deal to the team. We’ll be sure to pass on your kind words to Luke.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.