Vertu Motors - BMW York レビュー 

Vertu Motors - BMW York からの回答

3日前

Thank you for your review. We're delighted to hear that Jack Nelson and Jack Bastow were helpful, professional and reliable throughout your experience. I'll be sure to pass on your kind feedback to them both.

Many thanks,
Chloe

Vertu Motors - BMW York からの回答

6日前

Hi,

Thank you for your feedback.

It's great to hear that you found the team professional and courteous, and that nothing was too much trouble. We really appreciate your recommendation.

Kind regards,
Danielle

Vertu Motors - BMW York からの回答

6日前

Thank you for your wonderful feedback. We’re delighted to hear that the whole process of buying your car was easy, relaxing and informative from start to finish.
It’s great to know that you felt well looked after throughout your experience. We truly appreciate you choosing Vertu and taking the time to share your comments.
Kind regards,
Matthew

Vertu Motors - BMW York からの回答

2026年7月6日

Thank you for your fantastic feedback. We’re delighted to hear that Cameron made your experience such a positive one with his expert advice, transparent approach and friendly service.

It’s great to know that you enjoyed a smooth, pressure-free journey throughout and felt the team went the extra mile. We truly appreciate your recommendation and will be sure to pass on your kind words to Cameron and the team at BMW York.

Kind regards,
Matthew

Vertu Motors - BMW York からの回答

2026年7月6日

Hi there,
Thank you for your fantastic 5-star review!
We're delighted to hear you received great service from the team and found everyone friendly and approachable.
We really appreciate your feedback and hope to welcome you back again soon.
Kind regards,
Kerry

Vertu Motors - BMW York からの回答

2026年7月3日

Thank you for your kind words! We're delighted to hear you had a great experience and that Tim was able to provide all the information and support you needed. Enjoy your new car, and we look forward to welcoming you back in the future! 🚗😊 Kind regards, Selina

Vertu Motors - BMW York からの回答

2026年6月30日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Vertu Motors - BMW York からの回答

2026年6月30日

Thank you for your great feedback. We’re delighted to hear that Harry provided knowledgeable, clear support and took the time to explain everything with a friendly approach.
It’s also great to know the wider team made you feel welcome and provided excellent customer service.
Kind regards,
Matthew

Vertu Motors - BMW York からの回答

2026年6月24日

Hi Tracey,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had a great experience at Vertu BMW York from start to finish.
It’s wonderful to know that everything — from booking your appointment and test driving, through to agreeing the purchase and collecting your car — went smoothly. We’re especially pleased to hear that the team made such a positive impression, and we’ll be sure to pass your special thanks on to Jack.
Your kind feedback means a great deal to us, and we’re so pleased you had such a positive experience. If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Vertu Motors - BMW York からの回答

2026年6月20日

Thank you for sharing such a heartfelt review. Waiting so long for a new car can be challenging, so it’s wonderful to hear how consistently Neil kept you updated throughout the entire 200‑day wait. It’s clear he genuinely cared about making the experience special, and I’m delighted that both he and Phil took the time to go through everything with you when your car finally arrived. Your appreciation for Neil really shines through.
Many thanks, Chloe

Vertu Motors - BMW York からの回答

2026年6月20日

Thank you for sharing this wonderful review. I’m so pleased to hear how helpful Ben was at the York store and that he made you feel so special throughout the process. Owning your first car at 64 is an amazing milestone — exciting times ahead indeed.

Many thanks,
Chloe

Vertu Motors - BMW York からの回答

2026年6月19日

Thank you for your kind feedback.

We’re delighted to hear that you had a great experience purchasing your X2 and that Neil provided helpful and attentive service from start to finish. It’s always our aim to make the process as smooth and enjoyable as possible.

Your recommendation means a lot to us, and we’re so pleased you were happy with the service you received.

We hope you continue to enjoy your car and look forward to welcoming you again in the future.

Kind regards,
Keith

Vertu Motors - BMW York からの回答

2026年6月18日

Good afternoon Oskar,

Thanks for your great feedback, it’s fantastic to hear you’re loving your new car and that Tim made the experience such a positive one.

Kind regards,
Dean

Vertu Motors - BMW York からの回答

2026年6月7日

Thank you for sharing such a brilliant review. It’s wonderful to hear how professionally Andrew supported you from first contact right through to collection. His knowledge, clear communication and personal approach clearly made the whole experience stand out. Your confidence in returning to him for your next car says everything — he’ll be delighted to hear your praise, and he truly is a credit to the dealership.

Many thanks,
Chloe

Vertu Motors - BMW York からの回答

2026年6月6日

Hi Geoffrey,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience with Jack at Vertu BMW York.
It’s wonderful to know that he provided a professional and knowledgeable service, while maintaining a relaxed and patient approach. This is exactly the level of care we strive to deliver, and your kind feedback means a great deal to the team.
If you ever need any further assistance, we’re always here to help.
Kind regards,
Liza.

Vertu Motors - BMW York からの回答

2026年6月6日

Hi Lyndsay,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you’re very happy with your new car and the service you received at Vertu BMW York.
Your feedback means a great deal to the team, and we’re pleased we could provide such a positive experience. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Vertu Motors - BMW York からの回答

2026年6月4日

Thank you for your kind feedback!
We’re really pleased to hear that you found our team helpful and informative, and that your overall experience was an excellent one. Delivering clear guidance and great service is always our aim, so it’s wonderful to know this came across.
We hope to see you again in the future!
Kind regards,
Keith

Vertu Motors - BMW York からの回答

2026年5月31日

Good afternoon Kelly,

Thank you for your feedback. It’s great to hear you had another positive experience and that Timothy and Chris made such a strong impression. It’s always encouraging to know the team continue to deliver such a high level of service.

We really appreciate you sharing your experience.

Kind regards,
Dean

Vertu Motors - BMW York からの回答

2026年5月30日

Good afternoon Donn,

Thank you for your review. It’s great to hear that Stacey helped you find your perfect car and made the experience such a positive one. We really appreciate your continued support.

Kind regards,
Dean

Vertu Motors - BMW York からの回答

2026年5月30日

Good afternoon William,

Thank you for your review. It’s great to hear you had such a wonderful experience during both the purchase and collection of your BMW X3. Adrian and Tim will be delighted to know their professional approach made such a positive impression — they are a real credit to the team.

Kind regards,
Dean