Vertu Motors - Citroen Northampton レビュー 

Vertu Motors - Citroen Northampton からの回答

16分前

Thank you so much for your kind words! We are so happy to hear that Rachael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Citroen Northampton からの回答

6日前

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP04MM0907. Kind regards, Selina

Vertu Motors - Citroen Northampton からの回答

2026年6月27日

Hi Gary,

Thank you for your kind feedback.

We’re delighted to hear Finlay provided such pleasant and knowledgeable service during your visit.

Kind regards,
Danielle

Vertu Motors - Citroen Northampton からの回答

2026年6月17日

Good afternoon Brian,

Thank you for your review. It’s great to hear that your pickup was seamless and that the team were so helpful, especially Will. That kind of support really makes a difference to the overall experience.

Kind regards,
Dean

Vertu Motors - Citroen Northampton からの回答

2026年6月15日

Thank you for your lovely feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear that you found the process friendly, easy, and enjoyable from start to finish. Creating a smooth and pleasant experience for our customers is exactly what we aim for, so it’s great to know we delivered.
Thank you as well for your recommendation — it means a great deal to the team.
We hope you enjoy your new car and look forward to seeing you again in the future.
Kind regards,
Keith

Vertu Motors - Citroen Northampton からの回答

2026年6月13日

Good morning Hilary,

Thank you for your review. It’s great to hear that you felt welcomed and valued from the moment you arrived, and that Shayne provided such helpful support throughout. We’re delighted the whole experience was so pleasant and we really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Citroen Northampton からの回答

2026年6月9日

Good afternoon Peter,

Thank you for your review. It’s great to hear that despite your earlier experience elsewhere, Shayne and the team were able to turn things around so quickly for you. Delivering a smooth and efficient process really makes a difference, and we’re delighted you’re now enjoying your new Citroën eC5.

Kind regards,
Dean

Vertu Motors - Citroen Northampton からの回答

2026年6月7日

Thank you for your honest feedback. I’m glad to hear the overall process felt reasonably easy, though I’m sorry that communication dipped when certain team members were off — that can be frustrating when you’re waiting for updates. Your comments are appreciated and will certainly help highlight where things can be smoother.

Many thanks,
Chloe

Vertu Motors - Citroen Northampton からの回答

2026年6月1日

Hi there,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Citroën Northampton.
It’s fantastic to know that Ashley provided such brilliant support in helping you choose your Motability car. Being patient, understanding your needs, and making the process enjoyable is exactly what we aim for — and it sounds like his sense of humour made the experience even better!
We’re especially pleased to hear that he took the time to show you around the car and set everything up for you, ensuring you felt confident and comfortable before driving away. Your kind words about his professionalism and friendly approach will mean a great deal to him.
Thank you again for your recommendation and for choosing Vertu Motors.
Kind regards,
Liza.

Vertu Motors - Citroen Northampton からの回答

2026年5月14日

Good afternoon Judith,

Thank you for your review. It’s great to hear that William provided such fantastic support, explaining everything clearly and helping you through the paperwork. We’re pleased you had such a positive experience.

Kind regards,
Dean

Vertu Motors - Citroen Northampton からの回答

2026年5月13日

Good afternoon David,

Thank you for your review. It’s great to hear that the whole process was smooth and professional from start to finish, and that Charlie made such a positive impression. He’ll be pleased to know he’s seen as a real asset.

Kind regards,
Dean

Vertu Motors - Citroen Northampton からの回答

2026年5月7日

Hi Penelope,
Thank you very much for taking the time to leave this lovely review. We’re really pleased to hear that your experience at Vertu Citroën Northampton was smooth and efficient, and that the car was exactly what you needed.
It’s also great to know that you found the Northampton offices immaculate — the team take a lot of pride in creating a welcoming environment for our customers.
Thank you again for choosing Vertu Motors, and we hope to see you again in the future.
Kind regards,
Liza.

Vertu Motors - Citroen Northampton からの回答

2026年5月7日

Hi Julie,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that your experience at Vertu Citroën Northampton was so smooth and efficient.
It’s great to know that everything moved quickly from your test drive to driving your car home the very next day, and that you received excellent support throughout the process. Your feedback is really appreciated and means a lot to the team.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Vertu Motors - Citroen Northampton からの回答

2026年5月6日

Good afternoon Mike,

Thank you for taking the time to share such thoughtful feedback. You’re absolutely right that how issues are handled makes all the difference, and it’s really encouraging to hear that the team went above and beyond to support you. It’s great to know Chloe, Matt, and Ameet stood out and helped turn the experience into an outstanding one, even when buying from a distance. Your recommendation means a lot, and we really appreciate your trust and kind words.

Kind regards,
Dean

Vertu Motors - Citroen Northampton からの回答

2026年5月6日

Hi Gillian

Thank you for your lovely feedback. We're delighted to hear that you would highly recommend Nissan and that Charlie provided such a positive experience for you. It’s wonderful to know he was friendly, easy to talk to, and so informative and knowledgeable throughout.

We’re especially pleased that you felt well supported and kept informed during your Motability journey — making sure everything is clearly explained is exactly what we aim for.

Thank you again for your kind words and for choosing us — they mean a great deal to Charlie and the team.

Kind regards
Dawn

Vertu Motors - Citroen Northampton からの回答

2026年5月1日

Good morning Cat,

Thank you for taking the time to share your experience. I’m really pleased to hear that Andy took the time to explain everything clearly and was happy to go back over anything you weren’t sure about. It’s great to know you felt comfortable, welcomed, and at ease throughout your visit, especially if that’s something you can sometimes worry about.

We really appreciate your recommendation and your kind words about the team at Citroën Northampton.

Kind regards,
Dean

Vertu Motors - Citroen Northampton からの回答

2026年4月25日

Thank you for your lovely feedback. We’re delighted to hear that you and your husband had such a positive experience from the moment you arrived. It’s wonderful to know that Dan provided incredible support and helped you feel confident in your decision. We’re especially pleased to welcome you as a proud Citroën driver and truly appreciate you taking the time to share your experience.
Kind regards,
Matthew

Vertu Motors - Citroen Northampton からの回答

2026年4月25日

Thank you for your feedback. We’re delighted to hear that everything was clearly explained, reassurance was provided, and you received great customer service throughout. Your kind comments are very much appreciated.

Kind regards,
Matthew

Vertu Motors - Citroen Northampton からの回答

2026年4月19日

Thank you very much for your wonderful feedback.
We’re delighted to hear that you found the experience friendly, approachable, and completely pressure-free. Knowing the product well and taking the time to answer questions clearly is essential, so it’s great to hear that Kwame provided exactly that level of service. Your kind words about Jamal in finance are also much appreciated — he’ll be pleased to know his support made a positive impression.
It’s fantastic that everything ran so smoothly and efficiently, from your first visit on Wednesday through to collecting the car on Friday. Delivering a straightforward, hassle-free experience in such a short timeframe is something the team takes great pride in.
Thank you again for your comments and for choosing us. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards,
Keith