From start to finish this experience was faultless. I was kept informed and treated with respect. I would like to particularly mention Trevor Vertu’s representative who is a credit to your company.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had an excellent experience thanks to the wonderful Amber Hodgson at Vertu Motors Seat who helped me get my brand-new car. She was friendly, knowledgeable, and made the whole process smooth and st... もっと見る
企業が回答しました
Rachele was absolutely amazing from the moment I made the appointment to view the car, right until we left in my new Cupra Formentor. She's brilliant at her job and very friendly and makes you feel im... もっと見る
企業が回答しました
Chris was very helpful, allowing us to try my husbands mobility aid in various boots to see which models would be suitable for us. This meant we could rule out some models and concentrate our search.
企業が回答しました
企業情報
Vertu Motors - CUPRA Carlisle について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Parkhouse Road, Kingstown Industrial estate, CA3 0GW, Carlisle, Cumbria, 英国
- 0330 108 7584
4.7
優良
66件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vertu Carlisle - don't go anywhere else!
I bought a car from Vertu Carlisle a few months ago and found their customer service to be superb from Reception, to Management and the Sales Consultant.
Over 200 miles from where I lived there were a few calls re the car I was interested in - a 5008 and if I called when Cameron was otherwise engaged, he called me right back. Martin was so helpful too and I cannot thank them enough for their help. The ladies on reception always made sure I received my call back. It was truly such a pleasant experience, I would make the journey for my next car! Thank you so much for everything.
2025年5月2日
自発的なレビュー
Vertu Motors - CUPRA Carlisle からの回答
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina
Helpful and informative
Cameron was extremely informative and helpful with our purchase considering the changes in technology since we last purchased a car and never having an automatic before.
2025年9月30日
自発的なレビュー
Vertu Motors - CUPRA Carlisle からの回答
Good morning Angela. Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Best car purchase experience I've ever had
We travelled to Carlisle Cupra to see a red Leon. On arrival we were met by Damion who couldn't have been more welcoming. Nothing was too much trouble and there was no pushy salesmanship. The deal I was offered was in line with what I had budgeted for so there was no need for haggling. I even purchased some additional insurance for wheels and tyres which is something I would never usually do. Overall a great experience, leagues above any of my previous car purchases. I would recommend Carlisle Cupra wholeheartedly.
2025年8月30日
自発的なレビュー
Vertu Motors - CUPRA Carlisle からの回答
Thank you so much for your kind words! We are so happy to hear that Damion was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Vertu Motors - CUPRA Carlisle からの回答
Good afternoon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Team Cupra at Carlisle 5*
I would highly recommend Cupra Carlisle to anyone looking for a new or used car . The customer service is second to none. Thanks to the full team for a great experience , will hopefully deal with yous again
2025年9月13日
自発的なレビュー
Vertu Motors - CUPRA Carlisle からの回答
Hi Colin, Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith
Helpful staff
Helpful staff. Everything explained. Like being part of a family. Reliable. Nothing too much trouble.
2025年9月9日
自発的なレビュー
Vertu Motors - CUPRA Carlisle からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。