Vertu Motors - Ford Bolton レビュー 

120
TrustScore 5段階評価の4.5

4.7

54-56 Higher Bridge Street, BL1 2HG Bolton, Lancashire, GB


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5つ星のうち5の評価

Harvey helped me when I was let down badly by someone else and he was so professional throughout. He was unlike any other car salesman i've ever met and was so genuine and polite. He's a credit to th... もっと見る

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5つ星のうち5の評価

Great service from Vertu, Bolton, Even tho my new vehicle was one of the cheapest cars, I felt like a valued customer. A special thanks to Amir for a honest description, no hard sale and making the pa... もっと見る

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5つ星のうち5の評価

Stephen Calland was very friendly, professional, patient & very understanding. All my questions where answered with time to consider options. Great service on all fronts. John

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5つ星のうち5の評価

After purchasing a vehicle my self a family member was looking for a new car and I recommend vertu ford Bolton. Found the car they were looking for and from start to finish Stephen who delt with us fo... もっと見る

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企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Ford Bolton について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • 54-56 Higher Bridge Street, BL1 2HG, Bolton, Lancashire, 英国

  • 0330 108 8787

4.7

優良

TrustScore 5段階評価の4.5

120件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(120)

過去12か月のレビュー数: 12,322

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5つ星のうち5の評価

Vertu Ford Bolton Transit Custom

I was recently in the market to change my Transit Custom…….Following an utterly shambolic experience at Pentagon Ford Runcorn that lasted over 6 weeks and resulted in me NOT acquiring a vehicle…..on the 16th December I contacted Vertu Ford Bolton and arranged a visit to see their stock……the difference was like night and day !
I dealt with a guy named David Partington who was extremely polite and knowledgeable and spent the time with me to value my part exchange. Within 24 hours I had agreed a sale on a 4 month old vehicle with a reasonable saving on new and they took my part exchange.
I received a courtesy follow up video message from David to confirm the sale and to thank me for my business which I found extremely professional.
I collected the new vehicle a week later on the 23rd December.
The whole experience was stress free and totally professional and I would highly recommend….thanks again David .

2025年12月23日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good afternoon, Jonny.
Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

Help when ever we needed advice.

Our change of car was different this time as the previous car was discontinued. We had to assess carefully which was the best replacement taking two different wheelchairs into account and we were helped by our Motability Specialist lady. Very helpful whenever we called in to check things out.

2025年12月17日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Amazing

I bought my new car from here just yesterday. I did most of it online but the people were so helpful. Mike especially who sold me my car was super helpful explained everything so well and tailored the experience to me and my schedule. The car is amazing. Thanks all.

2025年12月19日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning Bethany. Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Lengthy lead-time but worth it

Although it was a nine month lead-time, the representative kept us posted throughout the journey.
The vehicle looks great, drives great, lets hope the future holds trouble free motoring too.

2025年12月10日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Hi Andrew, Thank you for sharing your experience! We truly appreciate your patience during the nine-month lead time, and we’re glad our representative kept you updated throughout the journey. It’s wonderful to hear that you’re enjoying the look and drive of your new vehicle. We also hope it brings you many years of smooth, trouble-free motoring! Kind regards, Kerry

5つ星のうち5の評価

Aneequ in the Bolton showroom

Aneequ in the Bolton showroom, was friendly and approachable, and the car order & handover were completed efficiently.. She apologised for the delay even though it was out of her control.

2025年11月27日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good afternoon Shelley. Thank you so much for your kind words! We are so happy to hear that Aneequ was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Thanks Chris and Mark

Thanks Chris and Mark, much appreciated.

2025年11月29日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning Sean. Thank you so much for your kind words! We are so happy to hear that Chris and Mark were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Definitely recommend

Very professional, helpful & respectful team. Listened well, responded to every query to ensure total customer satisfaction, I would definitely recommend…thank you.

2025年11月28日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

5つ星のうち5の評価

Excellent service from Irquem Iqbal…

Excellent service from Irquem Iqbal professional & courteous it was a pleasure to deal with him.

2025年11月28日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Thank you so much for your kind words! We are so happy to hear that Irquem was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Fantastic Experience

The purchase was a made very easy and simple, nothing was too much trouble a very professional company which as a customer gives you trust and confidence with the company and sales team.

2025年11月28日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

5つ星のうち5の評価

The sales advisor was extremely helpful…

The sales advisor was extremely helpful and made the whole buying experience very easy and kept me updated through the entire process.

2025年11月8日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good afternoon Peter. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

5つ星のうち5の評価

Excellent service all round

Excellent service all round. Amir was a pleasure to deal with, very helpful & knowledgeable. Highly recommended.

2025年11月20日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

My Mobility experience

Linda was a lovely lady, chatty, funny and eased me through the process of getting my mobility Car. I would highly recommend Vertu Ford, Bolton.

2025年11月17日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning Pete, Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Brilliant customer service from start…

Brilliant customer service from start to finish
Well organised and professional staff
Especially Dave Partington

2025年11月14日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning Craig. Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち1の評価

Bought my car in April and it’s been…

Bought my car in April and it’s been nothing but a disappointment since! All sorts wrong with it. Been into the dealership every month(expect September) with all different problems. Went in again today for the same problem that has happened 8 times now and basically got told that they couldn’t do anything for me. I now have to wait for the problem to happen again for them to fix it. Extremely unhappy and will never buy from ford again, especially vertu ford Bolton. DONT BUY FROM HERE.😡😡😡

2025年11月10日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. Would you be able to contact the dealership and speak with the General Manager, Chris Armstrong, 01204 524 474, thanks Dawn

5つ星のうち1の評価

Ford Bolton

I totally understand why this branch has so many negative reviews.

I found Amir to be unprofessional, quite abrupt & rude. He was way to keen & pushy to try to achieve quick sale.

He was dishonest about their Ford Fiesta ST3 Green NU72WPL . I clearly told him to show any damage in video. He didn't do this as I found the drivers seat inner bolster to be extremely worn for its age & with a rip in it.

2025年10月31日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good evening, Mr Townsend I am sorry to hear your experience has left you feeling this way. So I can look into this further for you could you please email me at Chris.Armstrong@vertumotors.com with further details of this matter along with your contact information and I will investigate into this and contact you directly to discuss. Many thanks, Chris Armstrong, General Manage

5つ星のうち5の評価

Great customer service

Bought our Kuga 5 door hatchback at Vertu Bolton. James, our salesman, showed us the type of cars that were available at Bolton and also showed us cars that were available on the computer. He explained about the deals we could have, also informing us about warranty.
Great deal with great service couldn't ask for better.
Thanks James.

2025年10月3日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

From browsing to buying the whole…

From browsing to buying the whole experience was simple and I was made to feel comfortable all through the process.
Having bought from Vertu (as Bristol Street Motors) before it was excellent service. Buying this car met those high standards.
James Baldock was the representative I dealt with and he was first class.

2025年10月27日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning Tony. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from James and the team. We hope to see you again soon. Happy motoring, Dean

5つ星のうち5の評価

Mike at Vertu Bolton was fantastic

Mike at Vertu Bolton was fantastic, would highly recommend. He really made us feel at ease from the moment we walked through the door, nothing was too much trouble and he was always happy to answer any questions. Very happy with my new car.

2025年10月25日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning, Lyndsey. Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

David Partington

David Partington was very professional and easy to deal with when I initially called up, he knew the answers to all my questions and put my mind at ease. We arranged a time for me to come and test drive the van and he explained the process with the money transfer.

2025年10月24日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning, Lee. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

Fantastic service from Vertu Bolton

After being messed about by other dealers I got in touch with vertu online to enquire about a car. The service from Mike in the Bolton branch was fantastic he sent me a video of the car and talked me through the whole process of purchasing. Within 48 hours I had the perfect car delivered to my house!
The service from Mike was exceptional and I would highly recommend buying a car from Vertu in Bolton the whole process is simple and professional and they take all the stress of buying a new car away.
Really easy to get in touch with too no waiting on hold for ages if you phone and everyone who I spoke to was really friendly.
The car is exactly as it was described and reasonably priced. I couldn’t be happier! Thank you!!!

2025年10月24日
自発的なレビュー
Vertu Motors  - Ford Bolton ロゴ

Vertu Motors - Ford Bolton からの回答

Good morning, Jacqui. Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

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