Vertu Motors - Ford Durham レビュー 

Vertu Motors - Ford Durham からの回答

2026年4月14日

Thank you very much for sharing your experience. We’re delighted to hear that Jessica took such great care of you and provided a service that was professional yet welcoming, thorough, and genuinely caring.
Your kind words about her approach and personality are truly appreciated and will mean a great deal to her. Recommendations like yours are incredibly valuable to us, and we’re grateful you took the time to leave this feedback.
Kind regards,
Keith

Vertu Motors - Ford Durham からの回答

2026年4月12日

Thank you for your review. We’re pleased to hear that Sue, our Motability Specialist, was helpful and easy to talk to, and that everything went smoothly from start to finish. Your feedback is greatly appreciated.

Many thanks,
Chloe

Vertu Motors - Ford Durham からの回答

2026年4月9日

Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear about your positive experience at Ford Durham and that Jess made such a difference from the moment you arrived. It’s wonderful to know she listened carefully to your needs, understood your previous experiences, and provided a completely relaxed, informative, and supportive approach throughout.
We’re especially pleased that you felt comfortable taking your time with the vehicle, during the test drive, and when discussing options with both you and your partner. Keeping you fully informed at every stage is exactly the level of service we strive to provide, so your feedback truly means a lot. We’ll be sure to pass your kind words on to Jess, who will be thrilled to hear them.
Thank you again for your recommendation, and we wish you many happy miles in your new car.
Kind regards,
Keith

Vertu Motors - Ford Durham からの回答

2026年3月25日

Thank you for leaving such a lovely review. We're thrilled to hear that Jess provided such supportive and honest guidance throughout your journey. It’s great to know she kept you well informed, listened to your needs, and — together with our sales manager — helped find the perfect deal for you.
We’re delighted that your experience has restored your confidence in garages and car sales, and even happier to hear how much you’re enjoying your new car.
Thank you again for your kind words — we look forward to welcoming you back in the future!
Kind regards,
Matthew

Vertu Motors - Ford Durham からの回答

2026年3月22日

Hi Sarah,
Thank you so much for your lovely 5‑star review! We’re delighted to hear that you found our salesperson friendly, easy to deal with, and great at keeping you updated throughout the process. Providing clear communication and a smooth experience is exactly what we aim for, so it’s wonderful to know we delivered that for you.
We really appreciate you taking the time to share your feedback.
Kind regards,
Liza.

Vertu Motors - Ford Durham からの回答

2026年3月20日

Hi Jane,
Thank you so much for leaving us a fantastic 5‑star review. We’re thrilled to hear that you received excellent service at Vertu Ford Durham — and that you enjoyed the coffee too!
It’s wonderful to know that Victoria made such a positive impression and that you’re over the moon with your new car. Feedback like yours truly means a lot to the team, and we’ll be sure to pass on your kind words to her.
If you need anything at all in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Vertu Motors - Ford Durham からの回答

2026年3月14日

Hi Julie,
Thank you for your lovely 5‑star review. We’re really pleased to hear that your experience at Ford Durham was straightforward and hassle‑free. It’s great to know that Mike was so helpful and took the time to clearly explain everything to both you and your husband. Listening to what customers want is something we take pride in, so your feedback is truly appreciated.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Vertu Motors - Ford Durham からの回答

2026年3月13日

Hi Clyde,
Thank you so much for your fantastic 5‑star review. We’re delighted to hear that Sue provided such exceptional support — a “12 out of 10” is high praise indeed! It’s wonderful to know that she and Andy made the changeover from your Ford Kuga PHEV Titanium to your new MG4 such a smooth and positive experience.
We really appreciate you taking the time to share your feedback, and we hope your MG4 proves to be just as enjoyable as your previous car.
Kind regards,
Liza

Vertu Motors - Ford Durham からの回答

2026年3月11日

Good afternoon Paul,

Thank you for your review. I’m really pleased to hear Mike was helpful and informative throughout your car‑buying experience. It’s great to know he was able to answer all your questions clearly and support you through the process.

We really appreciate your feedback.

Kind regards,
Dean

Vertu Motors - Ford Durham からの回答

2026年3月11日

Good afternoon Neil,

Thank you for your review. I’m really pleased to hear the vehicle transfer went smoothly and that everything was handled without any issues. It’s great to know Leon was friendly, polite, and exceptional throughout the whole process.

Your 10/10 means a lot.

Kind regards,
Dean

Vertu Motors - Ford Durham からの回答

2026年3月10日

Hi David
Thank you for your excellent feedback. We're really pleased to hear that you received great customer service and that the team truly put the customer first. Your comments are greatly appreciated.
Kind regards
Dawn

Vertu Motors - Ford Durham からの回答

2026年3月5日

Thank you for your feedback. We’re pleased to hear you found a great choice of cars and experienced friendly, pleasant service from our team. Your positive comments are much appreciated.
Kind regards,
Matthew

Vertu Motors - Ford Durham からの回答

2026年3月5日

Hi Joseph,
Thank you so much for your kind words. We're absolutely delighted to hear that your experience buying a used car from our Ford Durham team was outstanding. Feedback like yours means a great deal to us.
We truly appreciate you taking the time to leave a review.
Kind regards,
Liza

Vertu Motors - Ford Durham からの回答

2026年3月4日

Hi Alan,
Thank you for leaving such a great 5‑star review. We're delighted to hear that Kierran kept you fully updated right through to delivery — that level of communication is exactly what we aim to provide. He’ll be really pleased to know his support made the process a first‑class experience for you.
We truly appreciate your feedback and hope you enjoy your new vehicle.
Kind regards,
Liza

Vertu Motors - Ford Durham からの回答

2026年3月4日

Hi Chris,
Thank you for taking the time to leave such a great 5‑star review. We're really pleased to hear you had a good experience and that Jess took excellent care of you throughout your visit. It’s fantastic to know this is your fourth car from us — your continued trust and loyalty mean a great deal to the team.
We’re delighted that you consistently feel you’re getting the best deal, and we look forward to welcoming you back again in the future.
Kind regards,
Liza

Vertu Motors - Ford Durham からの回答

2026年3月3日

Hi L Hoynes,
Thank you so much for your excellent 5‑star review! We’re delighted to hear that you received such great service from the salesman at Vertu Ford Durham. It’s wonderful to know that nothing was too much trouble and that you were kept fully updated from initial contact right through to the final purchase.
Your feedback is truly appreciated by the whole team.
Kind regards,
Liza

Vertu Motors - Ford Durham からの回答

2026年3月2日

Good afternoon,
Thank you for your review. I’m really pleased to hear your sales advisor was so helpful and went above and beyond to ensure you got exactly what you needed. It’s great to know the support you received made such a positive impact.
Kind regards,
Dean

Vertu Motors - Ford Durham からの回答

2026年3月1日

Thank you for your great review, Terry. We’re delighted to hear that Mike provided excellent service from start to finish and was always happy to help with any questions. Your recommendation means a lot, and we’ll be sure to pass on your kind feedback to him.
Kind regards, Keith

Vertu Motors - Ford Durham からの回答

2026年2月26日

Thank you for the great feedback! We’re really pleased to hear you received such helpful advice, guidance and support, and it’s wonderful to know you’d recommend Kieran. We’ll be sure to share your kind words with him.
Kind regards,
Keith

Vertu Motors - Ford Durham からの回答

2026年2月21日

Good afternoon Laura,
Thank you for your review. I’m really pleased to hear that Mike was able to help and found the right car for you within your budget — that’s exactly the kind of support we aim to provide.
Kind regards,
Dean