Buying The Car From Vertu Ford Made it the BEST EXPERIENCE EVER ,Wayne went above & Beyond for my Wife & i .And made the experience Exceptional, We were always made to feel Welcome & Wayne Helped us s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Buying The Car From Vertu Ford Made it the BEST EXPERIENCE EVER ,Wayne went above & Beyond for my Wife & i .And made the experience Exceptional, We were always made to feel Welcome & Wayne Helped us s... もっと見る
企業が回答しました
Alex explained everything I needed to know about the car I was buying and also different ways of paying for it. Didn’t feel pressured in anyway
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What a lovely branch of the Vertu network the Shirley branch is. I've just found the car I've been after for a few years thanks to wonderful team at Shirley. From the very start of the journey it... もっと見る
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Great service from Steve from start to finish after being recommended by family. Fast and efficient from booking an appointment to receiving a a new car within two weeks. All parts of the part exchang... もっと見る
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当該企業による記述
361-369 Stratford Road, Shirley, B90 3BS, Solihull, West Midlands, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No pressure sales force. Very friendly. The car was not new but was prepared to a very high level and looked new. Everything was explained well and communication via telephone, text and email was excellent.
Cannot fault the experience.
Big shout out to Alex for his patience and good humour.

Vertu Motors - Ford Shirley からの回答
Excellent service and was kept up to date all the time by Lazar the Salesperson. Due to unforeseen circumstances we had to delay the purchase by a week , but that was no problem.
Was a bit disgruntled as we paid for a tank of petrol and for delivery , but they drove the car the 160 miles to us and used our fuel. I rang up to complain and they immediately apologised and said the driver should have refuelled when they got here and so the refunded all the fuel payment .
The car was in top condition and would definitely recommend this car sales outfit.

Vertu Motors - Ford Shirley からの回答
We booked a test drive for a Ford Puma ST line at Shirley Branch, Solihull.
It was Shaun who took us for this and he went through every detail of the vehicle.
After the test drive we decided to purchase a Puma and
again, it was Shaun who we dealt with. He went through every detail and without being a pushy sales person and was friendly and professional.

Vertu Motors - Ford Shirley からの回答
Picked up my New car on 20th Sept 25, everything went smooth from start to finish. a big thank you to Maddie who was there to help throughout the process I am very satisfied with my new car.

Vertu Motors - Ford Shirley からの回答
An exceptional service from start to end given by Shaun. Sourced the car we wanted at a great price which couldn't be beaten. Shaun was so helpful, professional and a real gent. Made us feel confident that we were getting the best deal. Customer care was impeccable and we will definitely recommend him to family and friends to him in the future.

Vertu Motors - Ford Shirley からの回答

Vertu Motors - Ford Shirley からの回答
Fabulous experience, Alex at Ford Shirely was great, no pressure, to buy, had time for us. Part exchanged my old car and did everything he could ro get us the best deal, lovely lad. He went through the added insurance extras which i was dreading, but some of them were a no brainer and would be silly not to include, which other garages didnt offer, also covered me for 3 days free of charge on insurance which meant i could drive it away without the panic of sorting that out. Well Done Vertu Shirley!

Vertu Motors - Ford Shirley からの回答
From start to finish Shaun was fantastic!! So helpful and friendly and professional.

Vertu Motors - Ford Shirley からの回答
Our experience while looking for the perfect vehicle definitely deserves a 5+ 🌟 rating. From our sales man Claude Spence to his colleague Jordan, they undoubtedly gave us the their time, knowledge and complete honesty when deciding on the nitty gritty details for our finance agreement.

Vertu Motors - Ford Shirley からの回答
Maddy sorted out a test drive in the new Gen E. Following this she explained all of the features and benefits before we agreed a competitive price. Overall it was a good buying experience 👍🏻

Vertu Motors - Ford Shirley からの回答
Brilliant customer service. Friendly and efficient. Very welcoming and they made the experience of getting a new car hassle free. 10 out of 10.

Vertu Motors - Ford Shirley からの回答
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