Vertu Motors - Ford West Bromwich レビュー 

Vertu Motors - Ford West Bromwich からの回答

2026年3月10日

Good morning Glyn,

Thank you for your review. We're really pleased to hear that Lella’s Motability knowledge and friendly, helpful approach made such a positive impression.

Kind regards,
Dean

Vertu Motors - Ford West Bromwich からの回答

2026年3月3日

Hi Darren,
Thank you for the fantastic 5‑star review. It’s brilliant to hear how professional and courteous the team were, and that William looked after you so well — delivering the car to you in the evening is a great touch and shows real commitment to customer care. We really appreciate your recommendation.
Kind regards,
Kerry

Vertu Motors - Ford West Bromwich からの回答

2026年2月25日

Thank you for your review. I’m pleased to hear you found a great choice of cars and that the team at Vertu West Bromwich were friendly, professional, and helpful throughout. It’s great that the car was delivered quickly and that you have full peace of mind with its condition.
Kind regards, Keith

Vertu Motors - Ford West Bromwich からの回答

2026年2月21日

Good afternoon Terri-ann,
Thank you for your lovely review. I’m really pleased to hear that you had such a fantastic experience with the team. It’s great to know that Lella was especially helpful and managed to get everything sorted so quickly — back on the road within two weeks is amazing!
Your feedback means a lot, and I’m glad you’re so happy with the service you received.
Kind regards,
Dean

Vertu Motors - Ford West Bromwich からの回答

2026年2月20日

Hi Ovro,
Thank you so much for taking the time to leave such a thoughtful 5‑star review. We’re delighted to hear that you had such a positive experience from start to finish, and that our team’s friendly, professional and supportive approach helped make everything smooth and stress‑free.
It’s wonderful to know you felt well‑informed and comfortable throughout, with honest advice and great customer care at every stage.
We’re thrilled that you’re enjoying your new car, and we truly appreciate your recommendation. Thank you for choosing Vertu Ford West Bromwich — we’re always here if you need anything in the future. Kind regards, Kerry

Vertu Motors - Ford West Bromwich からの回答

2026年2月19日 に更新

Thank you for your lovely review, Cheryl. I’m so pleased to hear how happy you are with your new car, and it’s wonderful that Lella was able to support you so well. Knowing it has helped you regain your independence really means a lot.

Kind regards,
Danielle

Vertu Motors - Ford West Bromwich からの回答

2026年2月12日

Thank you for your lovely review. I’m delighted to hear that your Motability experience with Vertu Ford West Bromwich was smooth from start to finish. It’s great to know that Lella kept you fully informed throughout the whole process and made the transition to your new Ford Puma so easy.
I’m really pleased to hear how much you’re enjoying your Ford Puma Titanium — it sounds like the perfect choice, and we truly appreciate your kind words for both Lella and the team.
Kind regards
Keith

Vertu Motors - Ford West Bromwich からの回答

2026年2月11日

Hi Balbinder,
Thank you for your fantastic 5‑star review! We’re truly grateful for your loyalty over the past decade — it means so much to the team at Vertu Ford West Bromwich. It’s wonderful to hear that Mark Wheeler and Ian Jakeways consistently provide amazing service and are always happy to help, no matter how small the request.
We’re delighted that you feel like a VIP every time you visit. Feedback like yours is incredibly uplifting, and we’ll be sure to pass your kind words on to the team.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Vertu Motors - Ford West Bromwich からの回答

2026年2月7日

Thank you for your continued loyalty — it means a great deal to us. We’re delighted to hear that Ian and Jon provided first‑class service once again. Your kind words are truly appreciated.
Kind regards,
Chloe

Vertu Motors - Ford West Bromwich からの回答

2026年2月7日

Good morning Richard,
Thank you for your great review. It’s brilliant to hear that you felt welcomed by the team from the moment you arrived right through to driving away in your new vehicle. Knowing the process was simple, clear, and well‑explained at every step is exactly the experience we aim to deliver.
Enjoy your new vehicle, and thank you again for the feedback.
Kind regards,
Dean

Vertu Motors - Ford West Bromwich からの回答

2026年2月5日

Good afternoon Ayoki,
Thank you for taking the time to leave this wonderful review. I’m really pleased to hear that Lella was so helpful and kept you updated throughout the entire process — great communication makes such a difference, and she’ll be delighted to know her support stood out.
If you need anything at all moving forward, please don’t hesitate to get in touch.
Kind regards,
Dean

Vertu Motors - Ford West Bromwich からの回答

2026年2月1日

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from William and the team. We hope to see you again soon. Happy motoring, Chloe

Vertu Motors - Ford West Bromwich からの回答

2026年1月31日

Good afternoon, Thank you for sharing your feedback. We’re really pleased to hear you felt looked after from the moment you walked in, with everything explained clearly and in detail. It’s great to know the team found the right car for you and kept in touch every step of the way to make the whole experience so satisfying.
We truly appreciate your comments. Kind regards, Kerry

Vertu Motors - Ford West Bromwich からの回答

2026年1月30日

Hi Lauren. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Mark. Umair and the team. We hope to see you again soon. Happy motoring, Dean

Vertu Motors - Ford West Bromwich からの回答

2026年1月29日

Thank you, Christopher, for your brilliant 5‑star review. We’re delighted to hear that our team took the time to ensure the car was right for you and clearly highlighted everything you needed to know. It’s great to know the communication remained strong before, during and after the sale. Your recommendation means a great deal to us. Kind regards, Kerry

Vertu Motors - Ford West Bromwich からの回答

2026年1月29日

Good afternoon, Thank you for sharing such a lovely 5‑star review. We’re delighted to hear that Lella provided the professional, supportive service you deserve and that your Motability journey with us has continued to be smooth and welcoming. Creating a relaxed, comfortable atmosphere is something we take great pride in, so it’s wonderful to know you felt at ease each time you visited. We truly appreciate your continued trust in us for your third Motability car, and we’re always here whenever you need support in the future. Kind regards, Kerry

Vertu Motors - Ford West Bromwich からの回答

2026年1月29日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Vertu Motors - Ford West Bromwich からの回答

2026年1月27日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Vertu Motors - Ford West Bromwich からの回答

2026年1月27日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Vertu Motors - Ford West Bromwich からの回答

2026年1月27日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza