Helpful, informative and vehicle just as described! Chris Pratt and his colleagues were both friendly and communicative...All good from start to finish.......10 out of 10 !!!
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レビュアーのコメントを見てみましょう
It's always the human contact at Boston that reassures me. This time it was Kieran, Lauren and as always my best pal Katie on reception.
企業が回答しました
Been a customer at Boston Honda for many years, and wouldn’t go anywhere else, the overall service is outstanding, from all the teams. Staff are friendly and very welcoming, and always go above... もっと見る
企業が回答しました
Typical main dealer experience, nice showroom and friendly staff. However they were not forthcoming re the history of the car I was buying, implying they had looked after the car when in fact it was o... もっと見る
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企業情報
Vertu Motors - Honda Boston について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Marsh Lane, PE21 7QS, Boston, Lincolnshire, 英国
- 0330 042 3955
4.8
優良
77件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Humans before AI
It's always the human contact at Boston that reassures me. This time it was Kieran, Lauren and as always my best pal Katie on reception.
2026年7月14日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you so much for your kind words! We are so happy to hear that Kieran, Lauren & Katie were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Vertu Boston
Helpful, informative and vehicle just as described! Chris Pratt and his colleagues were both friendly and communicative...All good from start to finish.......10 out of 10 !!!
2026年7月7日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
2nd new car from this supplier
A great experience from start to finish. Nothing too much trouble to make my experience of buying 2nd car from this supplier. Sophia was excellent in aspects of buying my car.
2026年6月30日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you so much for your kind words! We are so happy to hear that Sophia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Excellent service from Charlotte
Excellent service from Charlotte. All done and dusted in 3 days. At the age of 83, having never driven an automatic previously I found it so easy.
2026年6月30日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you for your fantastic feedback. We’re delighted to hear that Charlotte provided excellent service and made the whole process so quick and smooth.
It’s especially great to know you felt comfortable and confident driving your new automatic—enjoy every mile!
Kind regards,
Matthew
Very helpfull staff
Very helpfull staff. Explain everything lovely surroundings couldn't do any more
2026年6月19日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Hi Stephen,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found the team so helpful and that everything was explained clearly in such a welcoming environment.
We really appreciate your kind feedback and hope to welcome you back to Vertu Honda Boston again soon.
Kind regards,
Kerry
Great service from Vertu Boston Honda
We have just bought a car from Vertu Boston Honda and were really pleased with the service we received from Chris P. As we were unable to travel to view the car, Chris sent us a video and discussed everything with us over the phone. It was a very smooth transaction. We have only had the car for 4 days, but he has already called twice to check if we had any further queries and to ensure we were still happy with our purchase, which we are!
2026年6月3日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Hi Funmi,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you had such a positive experience with Chris and the team at Vertu Honda Boston. It’s great that Chris was able to support you remotely with a video and thorough communication—making the process smooth and convenient for you is exactly what we aim for.
I’m especially pleased to hear about the follow-up calls after your purchase. Ensuring our customers feel confident and happy even after they’ve driven away is incredibly important to us.
We really appreciate you choosing Vertu Motors and hope you continue to enjoy your new car. If you need anything at all, please don’t hesitate to get in touch.
Kind regards,
Liza
Been a customer at Boston Honda for…
Been a customer at Boston Honda for many years, and wouldn’t go anywhere else, the overall service is outstanding, from all the teams.
Staff are friendly and very welcoming, and always go above and beyond to ensure that we have the right car for our needs.
Tom (car sales) always looks after us, and has helped for me and the wider
family chose the right car - we alone have 3 cars from Boston Honda on our drive, along with 2 cars for both parents (5 cars from the same dealership says a lot!)
Mr Foster
2026年5月28日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Good morning Mr Foster,
Thank you for your wonderful review. It’s fantastic to hear you’ve been a loyal customer for many years and continue to receive such outstanding service from the whole team. Having so many cars in the family from the same dealership really does say it all.
We’re especially pleased that Tom has consistently supported you in finding the right vehicles for your needs — your continued trust and recommendation mean a great deal.
Kind regards,
Dean
I’ve just collected my second Honda…
I’ve just collected my second Honda from Boston Honda and once again the whole experience has been brilliant. We normally deal with Tom, but as he was taking a well‑deserved break, Estelle looked after us — and she was absolutely fantastic.
Estelle supported us throughout the entire process, kept everything clear and stress‑free, and made sure we were well looked after from start to finish. Her customer service was exceptional and a real credit to Honda.
I absolutely love my new car, and the handover was smooth, friendly, and really enjoyable. Boston Honda has always treated us incredibly well, and it’s clear they truly know and value their customers — which is exactly why people stay loyal to Honda.
A big thank you to Estelle and the whole team.
2026年5月30日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you so much for your brilliant review. We’re delighted to hear your second experience with Boston Honda was just as positive. Estelle will be thrilled to know her support and clear communication made everything smooth and enjoyable. We’re so pleased you love your new Honda and truly appreciate your continued loyalty.
Many thanks,
Chloe
Great service and friendly staff …
Made us welcome as soon as we walked in the showroom. Couldn't have asked for more. The service desk just happen to be the first people we meet but soon got us introduced to the very helpful people in sales. A week later we took delivery of our new CR-V. I can thoroughly recommend Boston Honda great people and great service.
2026年5月21日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you for your lovely review. I’m so pleased you felt welcomed and well looked after throughout your visit, and it’s great to hear you’re enjoying your new CR‑V. Your recommendation means a lot to us.
Many thanks,
Chloe
Exceptional service i.
2026年5月22日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Great sales pitch
I have to say the service I got from Charlotte the sales lady was very good. I even told her manager that she was great. However having the time for a closer look at the car I am very disappointed with the valet I had to point out on collection dirt around the rear armrests and when home I could see the car had not really been valeted I could have done better myself. Not all the bents and scratches have been done in fact I cannot see why we had to wait over a week for the car. But to be fair they did fit new tyres and did a service.
2026年5月19日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Hi Gary
Thank you for taking the time to share your feedback. We're really pleased to hear that Charlotte provided such a very good experience during the sales process — it’s great to know you felt she did such a fantastic job and that you even shared this with her manager.
However, we’re sorry to hear about your disappointment with the valeting and vehicle preparation on collection. We completely understand how frustrating that must have been, especially after waiting over a week. Your comments regarding the cleanliness and the condition not meeting expectations are taken seriously, as we aim to ensure every vehicle is presented to a high standard on handover.
We do appreciate your understanding regarding the new tyres and service carried out, and it’s good to hear these aspects were delivered as expected. That said, your overall experience on collection should have matched the high level of service you received earlier, so we will be sure to pass your feedback on to the team for review and improvement.
Thank you again for your honest and balanced review — it really helps us continue to improve.
Kind regards
Dawn
P
I was very impressed pressed with the…
I was very impressed pressed with the service I got when buying the car the sales lady Charlotte was fantastic and I told her manager so. How ever I am not so impressed with there valet service I could have cleaned the car better.
2026年5月19日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Hi Gary
Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TPGC2105 Kind regards, Dawn
Very good company to deal with very…
Very good company to deal with very nice staff overall very knowledgeable and a pleasure to deal with.
2026年5月16日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Excellent service from start to finish…
Excellent service from start to finish from Vertu Motors, Boston. Tom Harris was knowledgeable, helpful and friendly. I am delighted with my second car from Vertu Motors and they will be my first port of call next time.
2026年5月19日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Hi Susan
Thank you for your wonderful feedback. We're absolutely delighted to hear that you received excellent service from start to finish at Vertu Motors Boston.
It’s fantastic to know that Tom Harris was knowledgeable, helpful, and friendly throughout — your kind words will mean a great deal to him. We're especially pleased that this is your second car with us and that you plan to return again in the future — your continued loyalty really means a lot to the team.
We’re thrilled that you’re delighted with your car and look forward to welcoming you back when the time comes.
Kind regards
Dawn
Vertu Motors - Honda Boston からの回答
Good afternoon Bijo,
Thank you for your review. It’s great to hear you found the staff and customer service so positive — we really appreciate your feedback.
Kind regards,
Dean
Vertu Motors - Honda Boston からの回答
Hi Jono,
Thank you very much for taking the time to leave this great 5‑star review. We’re delighted to hear that you received very good, speedy service and found the team at Vertu Honda Boston lovely to deal with.
Your kind feedback is really appreciated and means a lot to the team. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Sophia did a fantastic job
Sophia did a fantastic job. This is my first venture in to the All Electric world (an E:ny1... terrible name) and it hasn't disappointed. The charge times and range are all as explained. I got a great deal too as it was a very limited time offer.
I was looking at a smaller cheapie car just for commuting but this works for me on all levels.
All of the staff were super friendly, knowledgable and helpfull.
The dealership itself was warm welcoming and spotless.
Top Marks Boston and Sophia of course!
2026年3月28日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Honda Boston and your first step into the all‑electric world.
It’s great to know that Sophia did such a fantastic job supporting you throughout the process. She’ll be thrilled to hear how happy you are with your Honda e:Ny1 — especially that the range and charging times have lived up to expectations and that the vehicle works so well for your needs beyond commuting. Securing a great deal on a limited‑time offer is the cherry on top!
We’re also really pleased to hear your kind comments about the whole team, the welcoming atmosphere of the dealership, and the presentation of the showroom. Feedback like this truly means a lot to everyone at Boston.
Thank you again for choosing Vertu Motors, and we wish you many enjoyable and electric miles ahead.
Kind regards,
Liza.
Why cant all Car Dealerships be like this
The level of proffesionalism and service from my initial telephone enquiry was first class. I was provided with good technical information and sound financial dialogue with no unneccesary sales pitch ot tactics.
I was very impressed with the sales Executive Charlote who handled the whole process swiftly and efficiently and also with the Branch Manger Lauren who oversaw the sale when I collected the vehicle from the showroom.
2026年5月1日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Hi David
Thank you for your fantastic feedback. We're delighted to hear that the level of professionalism and service you received was first‑class from your initial telephone enquiry onward. It’s great to know you found the technical information clear and the financial discussions helpful, without any unnecessary sales pressure.
A special thank you for recognising Charlotte — we’re really pleased to hear she handled the entire process swiftly and efficiently for you. We also appreciate you mentioning Lauren, the Branch Manager, who supported the sale at collection and helped ensure everything went smoothly.
Your kind words are truly appreciated by the whole team.
Kind regards
Dawn
Good customer service
Good customer service, very friendly and went way and beyond to help us with buying our new car. Credit to Kieran and Tom from honda boston.
2026年4月21日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Good afternoon Deborah,
Thank you for your review. It’s great to hear you received such friendly and supportive customer service, and that Kieran and Tom went above and beyond to help with your new car. Your kind words are really appreciated.
Kind regards,
Dean
Wow Tom Harris
Wow! What a great sales person we had!
Tom Harris is who you need to secure a good sale. Polite, informative, knowledgeable, engaging, spot on Tom!
2026年4月15日
自発的なレビュー
Vertu Motors - Honda Boston からの回答
Hi there,
Thank you for the fantastic review. Brilliant to hear Tom made such a strong impression — polite, knowledgeable, engaging, and clearly spot on throughout your experience. He’ll be thrilled with your feedback.
Kind regards,
Kerry
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