Vertu Motors - Honda Doncaster レビュー 154

Vertu Motors - Honda Doncaster からの回答

6日前

Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Vertu Motors - Honda Doncaster からの回答

7日前

Hi Devon
Thank you so much for taking the time to share such a detailed and thoughtful review — we truly appreciate it.

We’re delighted to hear that you chose to return to us following your recent positive experience with repairs and maintenance, and that your MOT visit lived up to those expectations. It’s fantastic to know that the online booking process was smooth again, and that having access to a courtesy car made things more convenient for you.

It’s especially great to hear how well Emma supported you, from sending the documentation through to checking your familiarity with automatics. We’re pleased that a member of the team was able to guide you through the driving experience — that patience and support really do make a difference.

We love that you enjoyed driving the Honda HR‑V too — and that the features helped make it easy and comfortable, even as a larger vehicle than your own. Knowing the courtesy car allowed you to carry on with your day uninterrupted is exactly the kind of benefit we aim to provide. Thank you again for your recommendation and for sharing your experience — we look forward to welcoming you back again in the future.


Kind regards
Dawn

Vertu Motors - Honda Doncaster からの回答

2026年5月20日

Hi Julia
Thank you for your wonderful feedback. We're absolutely delighted to hear that you had such a great experience from the very start. It’s fantastic to know that Charlie Eddy made such a positive impression — being helpful, friendly, knowledgeable, and polite really does make all the difference, and your kind words will mean a lot to him.
We’re also so pleased that the whole team helped you feel welcome and valued. Creating that kind of supportive atmosphere is exactly what we aim for — and we agree, it really is something special.
Thank you again for taking the time to share your experience.
Kind regards
Dawn

Vertu Motors - Honda Doncaster からの回答

2026年5月18日

Hi Baqai,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Honda Doncaster professional, courteous and understanding.
It’s wonderful to know that the team made you feel valued and important — creating a welcoming and supportive experience for every customer is exactly what we strive for.
Your kind feedback is truly appreciated and will mean a great deal to the whole team. Thank you again for choosing Vertu Motors, and we hope to see you again in the future.
Kind regards,
Liza.

Vertu Motors - Honda Doncaster からの回答

2026年5月13日

Good morning Dave,

Thank you for your review. It’s great to hear that Lucas was helpful and engaging, while keeping the experience relaxed and not pushy. We really appreciate your feedback.

Kind regards,
Dean

Vertu Motors - Honda Doncaster からの回答

2026年5月11日

Thank you for your kind and detailed feedback. We’re delighted to hear that Joe looked after you so well from your first visit through to handover of your HR‑V. It’s great to know he was friendly, helpful, kept you well informed throughout, and took the time to explain everything clearly. Your five‑star recommendation of Joe and Vertu Honda is very much appreciated and will be shared with the team.

Kind regards,
Matthew

Vertu Motors - Honda Doncaster からの回答

2026年5月9日

Dear Gary,
Thank you for your feedback. We’re pleased to hear you found the team helpful and that you’re very happy with your purchase.
Kind regards,
Danielle

Vertu Motors - Honda Doncaster からの回答

2026年5月9日

Dear Chris,
Thank you for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear that your experience at Honda Doncaster stood out to you in so many ways.
It’s fantastic to know that you found both our pricing and level of service to be so strong, and that Shaun provided you with such helpful and attentive support throughout your purchase. We’re especially pleased to hear that the team made such a great impression whilst you were in the dealership, it’s something we take great pride in, and your comments about the atmosphere and teamwork mean a lot.
We hope you continue to enjoy your Honda Z-RV, and we look forward to welcoming you back again in the future.
Kind regards,
Danielle

Vertu Motors - Honda Doncaster からの回答

2026年5月6日

Good afternoon Amie,

Thank you for your lovely feedback. It’s great to hear you experienced amazing customer service and found the team friendly and kind throughout your visit. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - Honda Doncaster からの回答

2026年5月1日

Good morning,

Thank you for your detailed review. It’s great to hear that everyone you dealt with was friendly and helpful, from the initial video through to collection. Being kept well informed, having questions answered clearly, and being supported with travel arrangements all help make a real difference, and we’re pleased this came across so positively. Your recommendation is very much appreciated.

Kind regards,
Dean

Vertu Motors - Honda Doncaster からの回答

2026年4月26日

Thank you so much for sharing your experience. We’re delighted to hear that the trip from Northants to Doncaster was worthwhile and that Eddy looked after you so well throughout the entire process. His updates, support, and willingness to go the extra mile are exactly what we aim for, and it’s wonderful to know he made the experience such a positive one for you and your daughter.

The added bonus of crossing paths with the York City fans definitely sounds like a memorable moment too — we imagine the celebrations were lively on their way home.

Vertu Motors - Honda Doncaster からの回答

2026年4月20日

Dear Frankie,
Thank you very much for taking the time to share such a detailed and positive review. We’re delighted to hear that you had an excellent experience purchasing your car and that Lukas provided such outstanding service throughout.
Your comments about Lukas’s professionalism, clear communication, honesty, and willingness to go the extra mile are truly appreciated. It’s especially pleasing to hear how he supported you with prompt updates and even helped make your journey to Doncaster easier — a great example of exceptional customer care.
Feedback like yours really highlights the dedication of our team, and your kind words will certainly be shared with both Lukas and management. Thank you again for choosing Honda Doncaster, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza

Vertu Motors - Honda Doncaster からの回答

2026年4月19日

Dear Ella,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the team very helpful, that your questions were answered in detail, and that you felt comfortable throughout your visit.
Creating a welcoming and supportive experience for our customers is very important to us, so it’s wonderful to know this made such a positive impression. Thank you for your kind comments and loyalty — we look forward to welcoming you back to Honda Doncaster in the future.
Kind regards,
Liza

Vertu Motors - Honda Doncaster からの回答

2026年4月17日

Hi Michael
Thank you for your lovely feedback. We're really pleased to hear that you experienced a very professional approach and that everything was explained clearly throughout. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Honda Doncaster からの回答

2026年4月7日

Hi John,
Thank you for taking the time to leave such an outstanding 5‑star review. We’re absolutely delighted to hear how pleased you are with your experience at Vertu Honda Doncaster.
It’s wonderful to know that Ajay looked after you so well, providing a no‑pressure, friendly and professional service throughout. He’ll be thrilled to read your kind words. We’re also really pleased that the preparation and presentation of your BMW exceeded your expectations — the team take great pride in ensuring every car leaves in superb condition.
Hearing that you’d happily give 10 stars if you could truly means a lot to the whole team. We’re thrilled that you’re loving your new car.
Thank you again for choosing Vertu Motors, and if there’s ever anything more we can help with, please don’t hesitate to get in touch.
Kind regards,
Liza.

Vertu Motors - Honda Doncaster からの回答

2026年3月25日

Thank you for taking the time to leave such a fantastic review. We’re thrilled to hear that your experience with Vertu Honda Doncaster was so positive. Shaun will be delighted to know that his hard work and dedication helped guide you through what was a complicated process, ensuring you drove away in your beautiful new car.
It’s also wonderful to hear that the whole team demonstrated such professionalism and made the complex admin feel smooth and straightforward. Your 10/10 means a great deal to everyone involved.
Thank you again for your kind words and for choosing us — we hope you enjoy every moment with your new car.
Kind regards,
Keith

Vertu Motors - Honda Doncaster からの回答

2026年3月25日

Thank you for taking the time to share your feedback. We're delighted to hear that Kolby was able to support you so well during your visit. His helpful, knowledgeable, and no‑pressure approach is exactly what we aim to provide, and it’s great to know this made your car‑buying experience so straightforward.
We truly appreciate your custom and hope you enjoy your new vehicle. If there’s anything more we can do, we’re always here to help.
Kind regards,
Keith

Vertu Motors - Honda Doncaster からの回答

2026年3月25日

Good afternoon,

Thank you for sharing your feedback. It’s great to hear that you found the experience positive, with such a lovely approach to both selling and doing business. We really appreciate you taking the time to leave your comments.

Kind regards,
Dean

Vertu Motors - Honda Doncaster からの回答

2026年3月25日

Good morning Jackie,

Thank you for your lovely review. I’m really pleased to hear you had such a great experience buying your new e:Ny1. It’s wonderful that Charlie made the process feel friendly, obliging and genuinely special — that’s exactly how it should feel when collecting a new car.

Enjoy every moment in your e:Ny1, and thank you once again.

Kind regards,
Dean

Vertu Motors - Honda Doncaster からの回答

2026年3月24日

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.