Vertu Motors - Hyundai Nottingham レビュー 55

Vertu Motors - Hyundai Nottingham からの回答

2026年5月23日

Thank you for sharing such a lovely review. We’re so pleased you felt welcomed and well looked after throughout the whole process. It’s wonderful to hear this is your second Motability car with us and that the team provided the same great service once again. Many thanks, Chloe

Vertu Motors - Hyundai Nottingham からの回答

2026年5月18日

Dear Pete,
Thank you very much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received great service from Elisha, Jason and Martin.
It’s wonderful to know that the team provided excellent customer service and communication throughout — your “10/10 every day” comment is especially appreciated and will mean a great deal to them.
Thank you again for your kind feedback and for choosing Hyundai Nottingham.
Kind regards,
Liza

Vertu Motors - Hyundai Nottingham からの回答

2026年5月15日

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that Jay Griffiths provided such outstanding help and support throughout your Motability journey. It’s great to know he made the process of ordering your car smooth and well supported — that level of care really does make all the difference.
Your kind words will mean a great deal to Jay and the team.
Kind regards
Dawn

Vertu Motors - Hyundai Nottingham からの回答

2026年5月14日

Good morning. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Vertu Motors - Hyundai Nottingham からの回答

2026年5月6日

Good afternoon Ashok,

Thank you for your feedback. It’s great to hear that Jay took the time to explain everything clearly in a friendly and professional way and that the overall experience was such a positive one. We really appreciate you highlighting how helpful he was throughout.

Kind regards,
Dean

Vertu Motors - Hyundai Nottingham からの回答

2026年5月3日

Hi there,
Thank you so much for taking the time to share such a wonderful review. We're absolutely delighted to hear that collecting your new car from Vertu Hyundai Nottingham was such a smooth, professional, and exciting experience.
A special thank you for recognising Michael Kuainoo. It’s fantastic to know that he supported you every step of the way — from your initial order through to final handover — keeping you fully updated and making sure you felt completely comfortable with the car before driving away. Going the extra mile and ensuring customers feel confident and cared for is exactly what we strive for, and your comments show Michael achieved that brilliantly.
We're thrilled that you're loving your new car and truly appreciate your strong recommendation. Your kind words will mean a great deal to Michael and the entire team at Hyundai Nottingham.
Enjoy every mile in your new car!
Kind regards
Dawn

Vertu Motors - Hyundai Nottingham からの回答

2026年4月30日

Good afternoon John,

Thank you for your review. It’s great to hear that the handover was so thorough and that everything was explained clearly, helping you drive away feeling confident. Jay will be really pleased to know his support made such a positive difference.

Kind regards,
Dean

Vertu Motors - Hyundai Nottingham からの回答

2026年4月28日

Good morning Jemma,

Thank you for your lovely review. I’m really pleased to hear that the experience felt straightforward and supportive, especially as it was something new for you. It’s great to know Dillon took the time to explain everything clearly, answer your questions, and look after the details right through to handover, including setting up your phone and showing you around the car. We really appreciate your kind feedback.

Kind regards,
Dean

Vertu Motors - Hyundai Nottingham からの回答

2026年4月24日

Thank you for your feedback. We’re pleased to hear that you found the team friendly, informative, and helpful without any pressure. Your comments are very much appreciated.
Kind regards,
Matthew

Vertu Motors - Hyundai Nottingham からの回答

2026年4月18日

Hi Francis,
Thank you for the great review. Wonderful to hear Michael was so helpful and made sure you felt completely comfortable with your choice. Really appreciate the recommendation as well.
Kind regards,
Kerry

Vertu Motors - Hyundai Nottingham からの回答

2026年4月17日

Thank you for your great feedback. It’s wonderful to hear that Dillon looked after you so well and ensured everything was fully explained when you collected your car. Providing clear, friendly service is something we pride ourselves on, and your comments reflect that perfectly. I’ll make sure Dillon and the Nottingham team receive your praise. Thank you again for choosing us and for the recommendation.
Kind regards,
Keith

Vertu Motors - Hyundai Nottingham からの回答

2026年4月16日

Hi there,
Thank you for the lovely review. It’s great to hear how relaxed, straightforward and unpressured the whole experience was. Josh clearly looked after you brilliantly from first conversation to collection, and the thoughtful handover from Chris was a really nice finishing touch.
So pleased you’re happy with Vertu Hyundai Nottingham.
Kind regards,
Kerry

Vertu Motors - Hyundai Nottingham からの回答

2026年4月6日

Hi there,
Thank you so much for your incredible loyalty and for taking the time to share such a heartfelt review. Buying over nine cars from Michael is truly remarkable, and it’s wonderful to hear that he has consistently made you feel like part of the family. Your trust and continued support mean a great deal to us.
We’re delighted to know that Michael has been able to help you over the years, and we genuinely appreciate your willingness to recommend us to your friends and family.
If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Kind regards,
Keith

Vertu Motors - Hyundai Nottingham からの回答

2026年3月25日

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1H2503 Kind regards, Matthew.

Vertu Motors - Hyundai Nottingham からの回答

2026年3月23日

Thank you for your review. I’m really pleased to hear that Jason went out of his way to help arrange an exchange when the original vehicle wasn’t right for you. We truly appreciate you sharing your experience.
Kind regards,
Matthew

Vertu Motors - Hyundai Nottingham からの回答

2026年3月20日

Hi Andrew,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re really pleased to hear that your experience at Vertu Hyundai Nottingham was so efficient.
Having everything completed — from paperwork to handover instructions — within 45 minutes is great to hear, and we’re delighted the team could make the process so smooth and straightforward for you.
If you need any further support with your new car, we’re always here to help. Enjoy the drive!
Kind regards,
Liza.

Vertu Motors - Hyundai Nottingham からの回答

2026年3月14日

Hi Olu,
Thank you for your exceptional 5‑star review. We’re delighted to hear that your experience at Hyundai Nottingham stood out, even as a returning Vertu Motors customer. It’s wonderful to know that Michael made such a positive impression during your visit.
Your description of his polite manner, supportive approach, and excellent listening and empathy skills truly reflects the service we aim to provide. His ability to guide you clearly through your options — while bringing an infectious smile and genuine care — is exactly the kind of customer experience we’re proud of. Feedback as enthusiastic as “150 out of 100” really means a lot.
Thank you again for taking the time to share your thoughtful comments. We’ll be sure to pass your praise on to Michael and the team.
Kind regards,
Liza

Vertu Motors - Hyundai Nottingham からの回答

2026年3月13日

Hi Debra
Thank you for your lovely feedback. We're really pleased to hear that you found Brett so helpful, patient, and thorough throughout the purchase of your new car. It’s great to know he offered good advice and that his approach was never pushy — just supportive and professional.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Hyundai Nottingham からの回答

2026年3月6日

Thank you for taking the time to share your experience. I’m delighted to hear that you were so impressed with the service. Elisha and Steven will be thrilled to know they went above and beyond to ensure you were completely happy — they take great pride in delivering this level of care.
I’m really pleased to hear you’re loving your new car too. Thank you again for your kind words and for choosing us.
Kind regards,
Matthew

Vertu Motors - Hyundai Nottingham からの回答

2026年3月6日

Hi Jordan,
Thank you for leaving us a fantastic 5-star review. We’re really pleased to hear that you received excellent customer service at Hyundai Nottingham. It’s great to know the team were able to help you get into your new car on the very same day — we truly appreciate you sharing your experience.
Kind regards,
Liza