Vertu Motors - Hyundai Nottingham レビュー 

70
TrustScore 5段階評価の4.5

4.6

20 Nuthall Road, NG8 5AT Nottingham, Nottinghamshire, GB


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5つ星のうち5の評価

Great service as soon as I arrived at the garage. Dillion helped straight away very polite and helpful gave me time to look at other cars at other garages and when we returned he had the car ready f... もっと見る

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5つ星のうち5の評価

Had a good experience with a few hiccups on the way. Have having a paper licence driving licence made things more difficult but in the end Josh and Rob helped us back into the brand we love.Josh even... もっと見る

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5つ星のうち5の評価

No pressure tactics, young new salesman JOSH was very polite, courteous, friendly and knowledgeable,as were the other members of the team I'm sure that JOSH WILL TURN OUT TO BE AN EXCELLENT ASSET TO... もっと見る

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5つ星のうち5の評価

Our experience with vertu at Nottingham was second to none ,Dan & Chris made the exchange of our vechicle quite simple , reassuring, and completely satisfying, all the staff on site were very friend... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Hyundai Nottingham について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • 20 Nuthall Road, NG8 5AT, Nottingham, Nottinghamshire, 英国

  • 0344 659 0052

4.6

優良

TrustScore 5段階評価の4.5

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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4.6

すべてのレビュー

(70)

過去12か月のレビュー数: 13,624

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5つ星のうち5の評価

We had a great experience at virtue

We had a great experience at virtue. Steve and Dillon were a pleasure to meet. They made us feel welcome.
Dillon was brilliant on our test drive and showing me how to drive the car and explaining all the instrument panal.
He explained the process of the paperwork in detail and was patient with anything i didnt understand.
I would highly recommend to anyone thinking of buying a car there.

2026年2月6日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you for your wonderful feedback. We’re delighted to hear you had such a great experience with Steve and Dillon. It’s fantastic that they made you feel welcome and that Dillon was so helpful during the test drive, explaining the instrument panel and guiding you through the paperwork with patience and clarity.
We truly appreciate your recommendation and are pleased you felt well supported throughout your visit.
Kind regards
Keith

5つ星のうち5の評価

Dealt with Dillon who couldn't have…

Dealt with Dillon who couldn't have been more helpful or friendly - a great asset to the Dealership!

2026年2月5日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you for your great feedback. I’m really pleased to hear that Dillon was so helpful and friendly during your visit. He’s a fantastic asset to the dealership, and your comments will mean a lot to him.
Kind regards
Keith

5つ星のうち5の評価

Our experience with vertu at Nottingham…

Our experience with vertu at Nottingham was second to none ,Dan & Chris made the exchange of our vechicle quite simple , reassuring, and completely satisfying, all the staff on site were very friendly, & pleasant , we travelled 60 mile to buy the car and were greeted with friendly service & coffee , will definitely go bac to these guys . Once again. Thank you all , Sue & John Brown

2026年1月31日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Good afternoon, Susan.
Thank you so much for your kind words! We are so happy to hear that Dan and Chris were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

New car

Hi would like to say what a great experience I had visiting vertu moters hyundi Nottingham and a special thankyou to brett and Dillon for sorting my new car they answered all my questions in a professional way and made me feel relaxed thankyou again

2026年1月30日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Good afternoon, Thank you for sharing your feedback. We’re really pleased to hear you had such a great experience at Vertu Motors Hyundai Nottingham, and that Brett and Dillon looked after you so well. It’s wonderful to know they answered all your questions professionally and helped you feel relaxed throughout the process.
We truly appreciate your comments and hope you enjoy your new car. Kind regards, Kerry

5つ星のうち5の評価

A very good experience staff are…

A very good experience staff are pleasant and professional at there job’s

2026年1月27日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Good afternoon Michael. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

Really friendly and helpful staff

Really friendly and helpful staff. Lovely people that made the process really easy.

2026年1月23日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

5つ星のうち5の評価

All the staff were exceptional rang…

All the staff were exceptional rang back straight away. Arranged the car quickly could not fault would recommend to people.

2026年1月21日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you, Amanda, for your fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Motors Hyundai Nottingham exceptional, with quick call‑backs and a smooth, efficient process in arranging your car. It’s wonderful to know everything went faultlessly for you. We truly appreciate your recommendation and look forward to welcoming you again in the future. Kind regards, Kerry

5つ星のうち5の評価

Fast, friendly & Fantastic Service

We found Dillon and the whole team really helpful in doing their utmost to get our business. We were especially pleased with there was no pushy sales tactics as you get with many dealerships these days. Would happily do business with this branch and with Dillon in the future.

2026年1月16日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you so much for your kind words! We are so happy to hear that Dillon & the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

I enjoyed meeting Dillon to show me…

I enjoyed meeting Dillon to show me around vertu and show me the car I had seen online , I was made to feel very welcome and once I had established I wanted the car I was explained about financing the car but I wanted to buy it outright, I enjoyed the personal video sent by Dillon made me feel valued as a customer, them after the test drive the whole transaction of buying the car was explained to me really simply and easy
My only gripe and it’s nothing Dillon did wrong is after spending over 17,000 on a car and picking the car up and leaving the forecourt the car was empty of petrol and had 18 miles left so I had to put £67 of petrol in when I was told they’d give me half a tank when I pick it up , probably was just a genuine mistake and someone forgot to do it
But if that’s my only gripe then all I can say Is I recommend vertu to anyone, the service and care I received was first class
Thank you everyone at vertu

2026年1月8日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you so much for your kind words! We are so happy to hear that Dillon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Customer services 101

I don’t usually leave reviews on Trustpilot, but on this occasion I felt compelled to do so. From the moment I spotted a car online at Vertu Hyundai Nottingham and made contact with the central sales team, right through to driving away from the showroom, my wife and I were made to feel that what we wanted truly mattered and our business was genuinely valued.

All the staff we dealt with were excellent but I’d especially like to mention our sales executive, Michael Quainoo. His friendly, professional manner stood out from the start. He took the time to send us a personalised video of the car, explained everything clearly and adopted a completely no-pressure sales approach — it really was first class.

When we arrived the next day to collect the car, we were warmly greeted by David, who looks after the garage forecourts. He gave us a friendly and personable welcome, took time to chat with us and even made sure we had drinks before meeting with Michael. Those small touches really made us feel special.

Overall, a fantastic experience from start to finish. A BIG 5 stars from us — highly recommended!

PS - We really love the i20 as well!! :-)

2025年12月30日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you so much for your kind words! We are so happy to hear that Michael and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

5つ星のうち5の評価

Basford Showroom

I purchased a vehicle from the Basford showroom. I am very pleased with the performance and quality of the vehicle.

The staff were attentive, professional and full of knowledge about the vehicle. The turnaround from purchase to collection was impressive. They made myself feel very welcome and would highly recommend the Basford showroom for all of the above.

James, James and Wesley were fantastic. The whole transaction was without fuss, but with efficiency and professionalism.

2025年12月5日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you so much for your kind words! We are so happy to hear that James, James and Wesley were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Recommended Hyundai Dealership …

Jay was very helpful from ordering through to handover. It was raining during my handover and someone came out, unprompted by Jay, and held an umbrella over me

2025年12月17日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you so much for your kind words! We are so happy to hear that Jay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

I want to say a massive Thankyou Jay…

I want to say a massive Thankyou to Jay .my anxiety was very high,jay made me feel very relaxed ,he explained everything to me in layman terms straight and direct..he was fantastic from start point of call,on the phone , in the show room,until the end picking my car up.Thankyou so much Jay.God bless you and merry Christmas

2025年11月28日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you so much for your kind words! We are so happy to hear that Jay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち1の評価

Appalling service

Booked a Skoda Enyaq test drive for 11.30 only to be kept waiting 50 mins because the sales executive had taken a "walk in" for a test drive. when the business manager approached us after 50 mins he could offer no assurances on when we would be seen so we left.. whilst everyone was professional and polite the apologies were somewhat hollow and to be honest I've never been left feeling less valued as a customer. For all the slick sales talk and patter remember at the end of the day you are just a number on a spreadsheet.

2025年11月29日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1TL2911 Kind regards, Matthew.

5つ星のうち5の評価

ApaCar Purchase

Apart from the price the company have done what I wanted

2025年11月28日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

5つ星のうち5の評価

Excellent service Absolutely


🌟🌟🌟🌟🌟
Another Fantastic Experience – My Fourth Car from This Outstanding Dealer!

I’ve just picked up my brand new Hyundai Kona Electric, and I couldn’t be happier! From the moment I placed the order to the day I drove it off the forecourt, the entire process was smooth, professional, and genuinely enjoyable.

This is my fourth car from the same dealership, and once again, they’ve exceeded expectations. The salesperson was incredibly friendly, knowledgeable, and made me feel valued throughout. It’s rare to find such consistent excellence, but they’ve managed it every single time.

The Kona Electric itself is a joy to drive — sleek, efficient, and packed with features — but what truly made this experience special was the team behind it. Their attention to detail, clear communication, and warm approach made receiving my new car feel like a celebration.

If you’re considering a Hyundai or just want a dealership that treats you like family, I can’t recommend them highly enough. Thank you once again for making this milestone so memorable!

2025年11月27日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Good evening Paul. Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina

5つ星のうち4の評価

Salesman was very good sorted out all…

Salesman was very good sorted out all my enquiries quickly qnd efficiently.

2025年11月26日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

5つ星のうち5の評価

Excellent Motorbility Experience.

From first visiting Vertu Hyundai Nottingham to see what cars were available, to ordering car then finally collecting my new car, it has been an easy and enjoyable experience. Jay Griffiths, Motorbility expert has been amazing and gone above and beyond to make sure I could collect my new car.

2025年11月14日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Good morning. Thank you so much for your kind words! We are so happy to hear that Jay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Brought my Hyundai i20 N line S with…

Brought my Hyundai i20 N line S with Vertu Hyundai Nottingham. I'm absolutely in love with my new car. Extremely happy with the help we received by a salesman called Michael. He really looked after me during this purchase. Such a lovely, calm, warm gentlemen. He really looked after me during this time.

Thank you Vertu Hyundai Nottingham

2025年11月21日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

Inster 02

Great experience buying my Inster 02 from Dillon at the showroom in Nottingham. Really easy to do a deal with, no hassle at all and super quick turnaround to picking up the vehicle. Couldn’t be happier!

2025年10月20日
自発的なレビュー
Vertu Motors  - Hyundai Nottingham ロゴ

Vertu Motors - Hyundai Nottingham からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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