Vertu Motors - Land Rover Bolton レビュー 

149
TrustScore 5段階評価の4.5

4.4

Kay Street, Land Rover, BL1 2RX Bolton, Lancashire, GB


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5つ星のうち5の評価

From start to finish, the whole process was superbly handled. From my initial enquiry to finalising the deal Sales Exec Erika Smiley couldn’t have been more helpful or professional. Handover was perfe... もっと見る

企業が回答しました

5つ星のうち5の評価

Sales person Matt and Dec were excellent very attentive and couldn’t do enough for us. Matt took us on the test drive of our car and was very knowledgeable answering all our questions. We never once f... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service from the start. Made to feel welcome upon arrival, detailed video sent to me of my car from the technician who highlighted some additional things to monitor, have booked back in for... もっと見る

企業が回答しました

5つ星のうち5の評価

Last Saturday we picked up a new 350D Defender from Vertu Bolton which we highly recommend. From the initial engagement with Erika right through to collection Erika was fantastic resulting in a... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Land Rover Bolton について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Kay Street, Land Rover, BL1 2RX, Bolton, Lancashire, 英国

  • 0344 659 8155

4.4

優良

TrustScore 5段階評価の4.5

149件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 96%に回答しています

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4.4

すべてのレビュー

(149)

過去12か月のレビュー数: 12,501

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5つ星のうち5の評価

What can I say we called on a Saturday…

What can I say we called on a Saturday afternoon to look for a second hand car we had a look around not being harassed just left to our own devices, once I found the car I absolutely loved I found a sales person who was Harvey Stigwood an absolute gentleman he couldn't do enough to help us we had my 91 year old mum in a wheelchair who he treat with respect and made us all a lovely cup of coffee.
He sorted everything all I had to do was transfer the money and collect my car three days later I could not recommend their service enough absolutely fantastic

2026年7月25日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Hi Mark,

Thank you for taking the time to leave such a wonderful 5-star review. We’re absolutely delighted to hear about your experience with Land Rover Bolton.

It’s fantastic to know that you were able to browse at your own pace without feeling pressured and that, once you found the car you loved, Harvey was on hand to provide such exceptional support. Your comments about Harvey are truly lovely, and we’re especially pleased to hear how respectfully and thoughtfully he treated your 91-year-old mother, helping to make the experience comfortable and enjoyable for everyone.

We’re delighted that Harvey made the process so straightforward, taking care of everything for you and ensuring a smooth journey from your initial visit through to collecting your new car just a few days later.

Thank you again for your kind words and recommendation. We’ll be sure to pass your feedback on to Harvey and the team, who will be thrilled to receive your comments.

We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

5つ星のうち5の評価

Great experience overall - above and beyond expectation

Great experience from ordering to pick up of my new vehicle, despite issues with my part-ex which were purely a Land Rover issue, not the dealership.
Good support, information and service throughout.
Happy to recommend the team of you were looking to change your vehicle. Especially thankful for the patience and support received from Harvey.

2026年7月16日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you for your wonderful review.

We are delighted to hear that Kara made the whole process easy and relaxed for you. Buying a car should be an enjoyable experience, and it is fantastic to know that her friendly approach and expertise helped make everything straightforward from start to finish.

It is particularly pleasing to hear that Kara's knowledge of both the vehicles and the options available gave you the confidence to make the right choice. At Vertu, we pride ourselves on ensuring our customers are always fully informed, with all questions answered clearly and honestly, and never under any pressure.

Your kind words and recognition of Kara's efforts are greatly appreciated. She is a real asset to the team, and we will be sure to pass on your feedback.

Thank you once again for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

5つ星のうち5の評価

Excellent sales Service

Sales person Matt and Dec were excellent very attentive and couldn’t do enough for us. Matt took us on the test drive of our car and was very knowledgeable answering all our questions. We never once felt rushed by either Matt or Dec, both taking the time to ensure we were 100% happy to go ahead with the purchase but as we had already fallen in love with the car after the test drive it was a no brainer and the guys made it simple to agree terms. Highly recommended, just ask for Matt or Dec when you go in, you won’t go wrong

2026年6月30日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Matt, Dec and the team. We hope to see you again soon. Happy motoring, Selina

5つ星のうち5の評価

Excellent throughout.

I rarely have a feeling of total satisfaction when I buy a new car but I most certainly did when I bought my new Discovery from Bolton Landrover. Excellent in all respects. Thank you Erika and Simon.

2026年6月29日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you for your fantastic feedback. We’re delighted to hear that your experience at Bolton Land Rover left you feeling completely satisfied.

It’s wonderful to know that Erika and Simon provided excellent service throughout and made your purchase such a positive one. I’ll be sure to pass on your kind words to them.

Kind regards,
Matthew

5つ星のうち5の評価

Harvey was a very pleasant young man…

Harvey was a very pleasant young man and made us feel at ease and was extremely helpful. He went through exactly what we wanted. Gave us the best deal he could. And we would be more than happy to deal with him again.

2026年5月26日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you for your kind feedback. We’re delighted to hear that Harvey made you feel at ease and provided such helpful support, taking the time to understand exactly what you wanted and secure the best deal.
We’ll be sure to pass on your kind words, and we look forward to welcoming you back again in the future.
Kind regards,
Matthew

5つ星のうち5の評価

Outstanding service whilst purchasing our Evoque!

From start to finish, the whole process was superbly handled. From my initial enquiry to finalising the deal Sales Exec Erika Smiley couldn’t have been more helpful or professional. Handover was perfect. She was incredibly thorough and patient when having to repeat items. On occasion I spoke to others in the team who were equally helpful and professional. I will return whenever I need to buy. Thank you everyone!

2026年6月22日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Arthur,

Thank you for your fantastic feedback, it’s great to hear Erika provided such helpful and professional support throughout and made the whole process smooth and enjoyable. We’re pleased the handover met your expectations.

Kind regards,
Dean

5つ星のうち5の評価

Excellent customer service and great…

Excellent customer service and great experience with Andrew West and his colleagues

2026年6月10日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you for sharing your feedback. It’s great to hear you had an excellent experience with Andrew West and the team — sounds like they really delivered on customer service.

Many thanks,
Chloe

5つ星のうち5の評価

Great experience with Vertu Jaguar

Great experience with Vertu Jaguar in Bolton. We were looked after by Erika Smiley was took us through everything from start to finish. Always helpful and patient. Great service and loving the new car.

2026年5月25日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Tasha,

Thank you for your review. It’s great to hear you had such a positive experience and that Erika provided patient and helpful support from start to finish. We’re delighted you’re loving your new car.

Kind regards,
Dean

5つ星のうち5の評価

JLR Bolton - used car purchase

Visited JLR Bolton dealership to purchase a used Jaguar F-Pace SVR and was very happy with the service I received from Zain & Declan. I had negotiated a deal via email before I visited and after a test drive I was able to drive off with my new car. Very relaxed experience and I was pleased with the service I received.

2026年6月8日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you for your great feedback. We’re delighted to hear you had such a positive experience at JLR Bolton and that Zain and Declan provided a relaxed and efficient service.
It’s great to know everything was handled smoothly, from your initial enquiry through to driving away in your Jaguar F-Pace SVR. I’ll be sure to pass on your kind words to the team.
Kind regards,
Matthew

5つ星のうち5の評価

Absolutely outstanding service from…

Absolutely outstanding service from everyone at Vertu Jaguar in Bolton, especially Megan who I dealt with throughout the the sale of the car. First class service from a first class company. Thankyou so much.

2026年6月8日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you for your wonderful feedback. We’re delighted to hear that you received such outstanding service from the team at Vertu Jaguar Bolton, and especially from Megan.

It’s great to know she supported you throughout the process and helped make your experience first class from start to finish. I’ll be sure to pass on your kind words to her and the team.

Kind regards,
Matthew

5つ星のうち5の評価

Outstanding Service and Customer Experience

Outstanding customer service and staff. Vertu Motors Staff took the buying experience to another level. The customer experience was second to none from finding us the exact car that met our requirements and ensuring that we fully understood features etc on the land rover before we drove away. The unveiling of the car made the experience even more special and we would wholly recommend this company

2026年5月29日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you so much for your fantastic feedback. We’re absolutely delighted to hear that you had such a positive experience with Vertu Motors.
Providing outstanding customer service is something we take great pride in, so it’s incredibly rewarding to know that the team were able to take your buying journey to another level. From helping you find the exact vehicle to ensuring you felt confident with all of its features, it’s great to hear that every step met your expectations.
We’re especially pleased that the unveiling of your Land Rover made the experience even more memorable — it’s those special moments that truly matter.
Your recommendation means a lot to us, and we hope you enjoy every mile in your new car. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Keith

5つ星のうち5の評価

Amazing from start to finish

Megan was amazing from start to finish, throughout the sales process she was attentive and informative, never to pushy and kept me up to date along the way.

2026年5月27日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Nick,

Thank you for your review. It’s great to hear that Megan was so attentive and informative throughout, keeping you updated and making the whole process feel relaxed and pressure‑free. Your feedback will mean a lot to her.

Kind regards,
Dean

5つ星のうち5の評価

The staff are welcoming

The staff are welcoming, genuinely willing to help and not pushy. Harvey was great.

2026年5月9日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good morning Sharon,

Thank you for your kind review. We’re really pleased to hear you found the team welcoming and genuinely helpful, without any pressure. It’s great to know Harvey stood out and made your experience such a positive one.

We hope to welcome you back again in the future.

Kind regards,
Dean

5つ星のうち5の評価

From enquiry to purchase I’ve had a…

From enquiry to purchase I’ve had a great experience

2026年5月6日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Jimmy,

Thank you for your review. It’s great to hear you had a positive experience from enquiry right through to purchase — we really appreciate your feedback.

Kind regards,
Dean

5つ星のうち5の評価

Professional service

We dealt with a very personable and professional young man called Matt K. There was no ‘hard sell’. Matt facilitated a test drive which was very helpful. Communication throughout was timely and informative. Showroom was well presented and offered a comfortable seating area and refreshments. A good experience from start to finish.

2026年4月30日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Zoey,

Thank you for your review. It’s great to hear that Matt provided such a professional and personable experience, with clear communication and no pressure throughout. We’re pleased the test drive, showroom environment, and overall support made it a positive experience from start to finish.

Kind regards,
Dean

5つ星のうち5の評価

Fantastic service from the start

Fantastic service from the start. Made to feel welcome upon arrival, detailed video sent to me of my car from the technician who highlighted some additional things to monitor, have booked back in for these to be actioned. Also service advisors were excellent, Alia organised for my car to be connected to the app & arranged my loan car for the day. Overall a fantastic experience from Vertu. Thanks guys!

2026年5月5日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Elliott,

Thank you for such a great review. It’s brilliant to hear you felt welcome from the moment you arrived and that the detailed technician video helped keep you informed and confident about your car. We’re really pleased the team made everything run smoothly, from highlighting what to keep an eye on to arranging your app connection and loan car. It’s great to know the whole experience felt so well organised and positive.

Thanks again for sharing your feedback.

Kind regards,
Dean

5つ星のうち5の評価

Purchasing my Jaguar F-PACE from Vertu…

Purchasing my Jaguar F-PACE from Vertu JLR Bolton was a great experience from start to finish. Megan and James were absolutely exceptional — they went above and beyond at every step to make the process smooth, stress-free, and genuinely enjoyable.

From the moment I arrived, their customer service stood out. They were welcoming, knowledgeable, and incredibly attentive without ever being pushy.

What really made the difference was their willingness to go the extra mile. Nothing felt like too much trouble, and they made sure I felt confident and excited about my purchase. Their professionalism, combined with a friendly and approachable attitude, made the whole experience feel personal rather than transactional.

I couldn’t be happier with my Jaguar F-PACE, and a huge part of that is down to Megan and James. If you’re considering buying from Vertu Bolton, you’ll be in excellent hands.

2026年4月30日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Haroon,

Thank you for sharing such a detailed and positive review. It’s wonderful to hear that purchasing your Jaguar F‑PACE was such a smooth, stress‑free, and enjoyable experience. Megan and James will be delighted to know their welcoming, knowledgeable, and attentive approach made such a difference and helped you feel confident and excited about your purchase.

We’re really pleased you felt genuinely valued throughout and that their professionalism and friendly manner stood out. Enjoy every moment with your new Jaguar, and thank you again for your recommendation.

Kind regards,
Dean

5つ星のうち5の評価

Excellent service from the sales person…

Excellent service from the sales person and the dealership.

2026年5月1日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Good afternoon Luis,

Thank you for your feedback. It’s great to hear you received excellent service from both the sales team and the dealership. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

5つ星のうち5の評価

smooth and efficient service

smooth and efficient service. Polite and very knowledgeable. Also i received 2cups of coffee. Nice.

2026年5月1日
自発的なレビュー
Vertu Motors  - Land Rover Bolton ロゴ

Vertu Motors - Land Rover Bolton からの回答

Thank you so much for taking the time to leave this lovely review. I’m really pleased to hear the service felt smooth, efficient, and supported by knowledgeable staff — and the bonus coffees certainly don’t hurt. It’s great to know your experience was a positive one.

Many thanks,
Chloe

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