Vertu Motors - Land Rover Chesterfield レビュー 

Vertu Motors - Land Rover Chesterfield からの回答

2日前

Hi Janet,

Thank you for taking the time to leave us such a wonderful 5-star review. We’re absolutely delighted to hear that you found the perfect car and that it was exactly what you were looking for.

It’s fantastic to know that the service you received from Land Rover Chesterfield exceeded your expectations. Ashley and Anthony will be thrilled to hear your kind comments. We’re especially pleased that they went the extra mile to ensure everything ran smoothly, worked hard to secure the right car for you, and helped you achieve a great deal.

Providing outstanding customer service and making the buying process as seamless as possible is exactly what we strive for, so it’s wonderful to hear that nothing was too much trouble for the team.

Thank you also for your recommendation. It means a great deal to us, and we’ll be sure to share your feedback with Ashley, Anthony, and the wider team.

We hope you enjoy many happy miles in your fantastic new Land Rover.

Kind regards,
Liza.

Vertu Motors - Land Rover Chesterfield からの回答

2日前

Hi Olivier,

Thank you for taking the time to leave such a fantastic 5-star review. We’re absolutely delighted to hear that your experience with Land Rover Chesterfield was excellent from your very first contact with the team.

It’s wonderful to know that David W. provided a professional, straightforward, and pressure-free experience, allowing you to test drive, discuss your options, and progress at a pace that suited you. We’re also pleased to hear that our digital processes helped make the administrative side of things as simple and efficient as possible while keeping everything fully compliant.

The fact that you were able to find the right car and drive it away just three days after your initial enquiry is fantastic, and we’re delighted that the communication throughout was clear, prompt, and helped contribute to such a smooth experience.

Your kind words for David and Ryan will mean a great deal to them both. We’re especially pleased that Ryan taking the time to wish you well on collection added that personal touch to your handover.

Thank you again for your wonderful feedback and recommendation. We’ll be sure to share your comments with David, Ryan, and the wider team, who will be delighted to receive them.

We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Vertu Motors - Land Rover Chesterfield からの回答

5日前に更新

Hi Ash,
Thank you for taking the time to share your feedback.
I am sorry to hear about the concerns you have raised. We appreciate you bringing this to our attention. If you can please contact me directly on Paul.Barratt@vertumotors.com so I can look into this. Kind regards, Paul Barratt - General Manager.

Vertu Motors - Land Rover Chesterfield からの回答

2026年7月26日

Thank you for your kind review.

We are delighted to hear that you found our staff very helpful. Providing friendly, professional, and supportive service is what we strive for, so it's wonderful to know you had a positive experience with us.

Thank you for choosing Vertu Motors. We look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Land Rover Chesterfield からの回答

2026年7月23日

Hi Nicola,
Thank you for your fantastic 5-star review!
We’re absolutely delighted to hear that your second vehicle purchase with Vertu Land Rover Chesterfield was just as outstanding as the first. It’s wonderful to know Antony and Ashley went above and beyond to make the whole experience enjoyable, stress-free and memorable.
We’ll be sure to pass on your kind feedback to them both. Thank you for your continued loyalty and for taking the time to share your experience.
We look forward to welcoming you back when it's time for your next vehicle!
Kind regards,
Kerry

Vertu Motors - Land Rover Chesterfield からの回答

2026年7月19日

Thank you for your wonderful feedback and for choosing Land Rover Chesterfield again. We’re delighted to hear that your second purchase has been such a positive experience and that Ryan and Danielle have gone above and beyond to make it special.

It’s especially rewarding to hear your comments about the aftersales support. We understand how important it is to have confidence that any issues will be dealt with promptly and professionally, and we’re pleased the team have continued to provide that reassurance and service.

Your recommendation means a great deal to us, and I’ll be sure to pass on your kind words to Ryan, Danielle and the team. We hope you continue to enjoy your Land Rover.

Kind regards,
Matthew

Vertu Motors - Land Rover Chesterfield からの回答

2026年7月17日

Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ashley, Jake and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn

Vertu Motors - Land Rover Chesterfield からの回答

2026年7月8日

Hi Jan,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that your purchase was such an enjoyable experience and that everything was handled smoothly with clear explanations throughout.
It’s especially lovely to know that collecting your new car felt special and that John Wood provided such helpful advice and support along the way. Your 10/10 rating and kind words will mean a great deal to John and the team at Land Rover Chesterfield.
We hope you enjoy your new car and thank you again for your feedback.
Kind regards,
Liza.

Vertu Motors - Land Rover Chesterfield からの回答

2026年7月4日

Thank you for your fantastic feedback. We’re delighted to hear that Jorden made the whole process easy and hassle-free, taking care of everything and ensuring all the paperwork was completed smoothly.
It’s great to know you appreciated his friendly, no-pressure approach and excellent customer service. I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Vertu Motors - Land Rover Chesterfield からの回答

2026年6月24日 に更新

Hi Mr Thompson,

Thank you for your kind feedback.

We’re delighted to hear that Lee provided such great service and looked after you so well throughout your visit.

Kind regards,
Danielle

Vertu Motors - Land Rover Chesterfield からの回答

2026年6月17日

Good afternoon Nigel,

Thanks for your great feedback. It’s fantastic to hear that James made everything clear and easy to understand, helping you feel confident about your car. We’re really pleased you had such a positive experience.

Kind regards,
Dean

Vertu Motors - Land Rover Chesterfield からの回答

2026年6月10日

Good afternoon Andrew,

Thank you for your review. It’s great to hear how quickly everything came together, from the personalised video through to driving away your new vehicle. Lee will be delighted to know he made the whole process so smooth and positive.

Kind regards,
Dean

Vertu Motors - Land Rover Chesterfield からの回答

2026年5月30日

Good afternoon Peter,

Thank you for your review. It’s great to hear you had such a brilliant experience and that everything was clearly explained — we really appreciate your feedback.

Kind regards,
Dean

Vertu Motors - Land Rover Chesterfield からの回答

2026年5月28日

Hi Mark,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at Land Rover Chesterfield.

It’s great to know that the service was efficient and friendly without any pressure—that’s exactly the approach we aim for. We’re especially pleased to hear that James took such good care of you throughout your purchase.

Your kind feedback will mean a lot to him and the wider team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Land Rover Chesterfield からの回答

2026年5月15日

Hi Julie
Thank you for your lovely feedback. We're delighted to hear that Lee Maisfield made the whole process quick and seamless for you. That smooth, hassle‑free experience is exactly what we aim for, and your kind words will mean a great deal to him.
We truly appreciate you taking the time to share your experience.
Kind regards
Dawn

Vertu Motors - Land Rover Chesterfield からの回答

2026年5月14日

Good afternoon Tony,

Thank you for your review. It’s great to hear you received warm, friendly, and informative service, and that everything moved so quickly from booking to driving away. We’re delighted you had such a positive experience.

Kind regards,
Dean

Vertu Motors - Land Rover Chesterfield からの回答

2026年5月9日

Dear Colin,
Thank you for your feedback. We’re pleased to hear you felt no pressure and found the team friendly and helpful. Enjoy your new car.
Kind regards,
Danielle

Vertu Motors - Land Rover Chesterfield からの回答

2026年5月3日

Hi there,
Thank you so much for your thoughtful and detailed feedback. We're delighted to hear that you received great service from your first enquiry right through to purchase, and that Susan was able to understand exactly what you were looking for in your “new” car.
It’s especially good to hear how valuable you found the extended test drive and variety of roads. We know how important that can be in helping customers make a confident, informed decision — and we’re glad this made a real difference compared to a short “around the block” drive.
We also really appreciate your kind words about the wider team, particularly around the flexibility and understanding shown when you needed to change your collection time. Knowing the team were polite and a pleasure to deal with means a lot.
While we completely understand that the distance may make return visits difficult, we’re truly grateful for your recommendation of the partnership and of Susan in particular. Your comments will certainly be passed on — they’ll mean a great deal to her.
Thank you again for taking the time to share your experience.
Kind regards
Dawn

Vertu Motors - Land Rover Chesterfield からの回答

2026年4月18日

Hi there,
Thank you for the great review. Really glad to hear Lee was such a pleasure to deal with — helpful, informative, and making the whole buying process feel easy, with excellent communication throughout. He’ll be delighted with your recommendation.
Kind regards,
Kerry

Vertu Motors - Land Rover Chesterfield からの回答

2026年4月17日

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith