Vertu Motors - Land Rover Chesterfield レビュー 

114
TrustScore 5段階評価の4.5

4.5

2 Discovery Way, Old Whittington, S41 9EG Chesterfield, Derbyshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I would like to thank Mike Rawlin who was a fantastic help and made the whole buying experience very enjoyable. He explained everything thoroughly and nothing was too much trouble. It’s a shame we liv... もっと見る

企業が回答しました

5つ星のうち5の評価

The hospitality and service provided by Danielle and James were truly exceptional. From the moment I arrived at the dealership, I was made to feel welcome, valued, and completely at ease. Their profes... もっと見る

企業が回答しました

5つ星のうち5の評価

Aaaron and the team at Chesterfield were great. Very patient, looked at all options, didnt feel rushed into anything and kept in touch throughout.

企業が回答しました

5つ星のうち5の評価

I can't recommend Vertu Land Rover Chesterfield highly enough. This is the second vehicle I've purchased from them, and on both occasions the experience has been outstanding from start to finish.... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Land Rover Chesterfield について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • 2 Discovery Way, Old Whittington, S41 9EG, Chesterfield, Derbyshire, 英国

  • 0344 659 8141

4.5

優良

TrustScore 5段階評価の4.5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(114)

過去12か月のレビュー数: 12,760

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Lovely experience

Great help in deciding which model we would find the most useful. Had a test drive in the relevant models.
Brought down the car from Leeds with no option to buy if it was not suitable.
Fantastic help from Danielle in locating the car.
If looking for a Land Rover would recommend them.

2026年2月4日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Hi Jon
Thank you for your great feedback. We're delighted to hear that the team were so helpful in guiding you toward the most suitable model, and that you were able to test‑drive the options to make the right choice. It’s wonderful to know Danielle provided fantastic support in locating the car and arranging for it to be brought down from Leeds with no obligation to buy.
We really appreciate your recommendation and are pleased you had such a positive experience.
Kind regards
Dawn

5つ星のうち5の評価

Firenze red discovery sport

From start to finish the care, attention and helpfullness of Ashley at Vertu Land rover Chesterfield was brilliant, I was talked through every aspect of my purchase, all the details and workings of my discovery, the special features before and whilst on a test drive,
Couldn't believe when I arrived to pick it up that it was position inside with a special congratulations note and a lovely flower arrangement, it made the collection feel so special. Thankyou.

2026年1月31日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good morning ,
Thank you for your lovely review. We're delighted to hear Ashley made your Discovery Sport experience so smooth and memorable, from the detailed walkthrough to the special collection touches. Your kind words will mean a lot to the team at Vertu Land Rover Chesterfield.
Kind regards,
Dean

5つ星のうち5の評価

Great service and support

Great service and support from Lee and Anthony, thanks you ! See you inn4yrs or less for an Octa

2026年1月30日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Lee and Anthony were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

5つ星のうち5の評価

We had a very good experience with…

We had a very good experience with Vertu Land Rover.
Isla was so friendly, helpful and professional. Happy with vehicle would recommend this dealership.

2026年1月30日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good afternoon, Thank you for sharing your feedback. We’re really pleased to hear you had such a good experience with Vertu Land Rover and that Isla was friendly, helpful and professional throughout your visit. It’s great to know you’re happy with your vehicle, and your recommendation means a lot to the team.
We truly appreciate your comments. Kind regards, Kerry

5つ星のうち5の評価

A professional and friendly process from start to finish

We knew what we wanted when we visited the Chesterfield branch and our sales person, Isla, helped us.
What made our experience especially good was that Isla could of quite easily of proceed as sold us that vehicle but introduced us to a stock item, that was higher spec and Will extra dealer contribution, lowered our expected payments.
I understand that stock items have to be moved on, it making us aware and giving the option meant we ended up with a much better car.
Additionally, when we collected the car, not only was our car perfectly presented but, as we had our grandchild with us, they presented him with a Lego Defender, really special.

2026年1月29日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good afternoon. Thank you, David, for the fantastic 5‑star review. We’re delighted to hear how well Isla looked after you during your visit to our Chesterfield branch. It’s wonderful that she took the time to explore all the options with you and introduced a higher‑spec stock vehicle that offered better value and lowered your expected payments.
We’re also so pleased that the collection experience felt special — from the perfectly presented car to the thoughtful gesture of gifting your grandchild a Lego Defender. Moments like that really matter, and it’s great to know they made a lasting impression.
Your feedback means a great deal to the whole team at Land Rover Chesterfield, and we hope you enjoy your new vehicle. Kind regards, Kerry

5つ星のうち5の評価

Knowledgeable staff

Knowledgeable staff, great responsiveness

2026年1月27日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good afternoon. Thank you, Angela, for your fantastic 5‑star review. We’re delighted to hear that our team’s knowledge and responsiveness made a positive impression. Your feedback means a great deal to us, and we’re always here to support you whenever you need anything. Kind regards, Kerry

5つ星のうち5の評価

30th of December 2025 Winter Check

30th of December 2025 , I had the pleasure of getting our Range Rover Sport given its Winter check.
Whilst waiting, was invited to have coffee or other drinks and was regularly asked if I was comfortable.
Since buying the car we always used Vertu because the level of service is always higher than others.
On completion, the payment system is private and swift.
In the Winter Pack there are items like a mug, various types of additives for the windscreen and water bottle.
Also , there is a set of plugs and SIM card holder.
My question is, what are the plugs for? If I plug into a laptop or phone nothing happens.
Can any help me by explaining what the plugs are for???
Kind regards Brian

2025年12月30日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Very easy purchase and Lee Maisfield…

Very easy purchase and Lee Maisfield made the whole process enjoyable. Thank you the car is great. See you in 3 years for another.

2026年1月17日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Lee was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Someone actually showed some genuine…

Someone actually showed some genuine interest in me when I showed up at the showroom. Isla was brilliant and took time out to show me the car I was interested in and also arranged a test drive at short notice. I was also given a fair trade in price and nothing was too much trouble in trying to source the specification I requested.

2025年12月8日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good morning, Yac .
Thank you so much for your kind words! We are so happy to hear that Isla was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

Cannot recommend enough!!

Cannot recommend enough!!! I actually chose to drive over an hour and deal with these rather than my own local dealership! Isla gave me the best deal and the best customer service I’ve ever had when purchasing a car! Extremely professional customer service I was treat like a queen! Made collection an unforgettable experience so lovely Xxx thank you to all the amazing people who work there Xxx Sam hall

2025年12月19日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good afternoon Samantha. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Isla and the team. We hope to see you again soon. Happy motoring, Dean

5つ星のうち5の評価

What a fantastic experience , no need to go anywhere else

What a fantastic experience , there really is nowhere else you would go to ensure you get the best knowledge and quality of service from Lee, Ryan and their team. Thankyou !

2025年12月19日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good afternoon Michelle. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Lee, Ryan and the team. We hope to see you again soon. Happy motoring, Dean

5つ星のうち5の評価

Fantastic service and amazing staff

From picking the right car to collecting it we had a fantastic experience. Reception is lovely and John the motability man was great. He kept us updated all the way through and everything was easy and stress free.

2025年12月6日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

Upgrading my car.

I visited vertu chesterfield to sort a fault on my defender 90 and enquire about an upgrade to a 110. I have to say I didn’t expect such attentive and professional customer service that I absoloutely experienced from the moment I walked through the doors. Both David & James were amazing in dealing with my cars repair and upgrading it to a 110 . I made quite a few time additional and time consuming requests , but everything I asked for was done for me. I was kept informed at each stage, made to feel valued as a customer and feel I had a fabulous experience. Every staff member I met was so lovely and I highly recommend vertu chesterfield to anyone!

2025年11月25日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Awesome customer service

From the min I walked through the doors I was met with smiles and awesome customer service from the man on reception to the young lad who dealt with my car.. can't remember his name but hes a credit to your company fantastic young man.

2025年12月1日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good afternoon Shelly. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

Great guidance and customer service

Russell Collis our first contact was amazing. Very helpful. Very patient. He was great.

2025年11月6日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Russell was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

Amazing customer service from Lee Maisfield

We reserved our Range Rover Velar online out of hours and the very next day we had a callback from Lee Maisfield, he has been so accommodating with the whole buying process. This allowed us to ensure the car was for us and without a no pressure attitude he made us feel so at ease. The car Had some repairs it needed and he sorted them out in a quick timeframe, overall his service and Land Rover chesterfield has been exemplary. The car was prepared very well for the handover and looked beautiful.

We live in Northampton but we would happily now drive up to chesterfield now for repairs, services due to their customer service.

2025年11月14日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Lee and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Kind regards, Dean

5つ星のうち5の評価

Lee and Anthony

Lee and Anthony, agonised over finding the perfect car for us, and then went on and above to ensure it was delivered before promised and 100% perfect.

I would highly recommend dealing with Lee and Anthony.

2025年10月24日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Good morning, Damon. Thank you so much for your kind words! We are so happy to hear that Lee and Anthony were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

Great service

The service from start to finish was excellent! Danielle who sorted my car did an amazing job.

2025年10月22日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

Very satisfied and happy Customers

From start to finish buying our Landrover was an absolute breeze thanks to Landrover Vertu Chesterfield.James our Sales executive was on hand all the way from the 1st call enquiry to picking up the keys.What a professional experience and excellent Customer Service.They even had a bouquet of flowers for my wife on the day of pick up.Really really happy with our new car.Well done Chesterfield,I can 100 percent recommend this dealership.

2025年9月29日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

5つ星のうち5の評価

Great customer service.

The customer service from Susan was great. When I first got to skoda in chesterfield I didn't know which skoda I wanted but with her help and guidance I test drove and bought Karoq which is perfect for what we need. Susan made the whole process easy and enjoyable.

2025年9月19日
自発的なレビュー
Vertu Motors  - Land Rover Chesterfield ロゴ

Vertu Motors - Land Rover Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Susan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報