Vertu Motors - MINI York レビュー 

Vertu Motors - MINI York からの回答

2026年3月20日

Hi Kate,
Thank you so much for leaving us a fantastic 5‑star review. We’re delighted to hear that you’ve once again received such helpful support from the team at Vertu MINI York.
It’s wonderful to know that Cameron has been especially supportive in helping you purchase your second MINI. Returning customers mean so much to us, and we’re thrilled that you continue to feel well looked after.
We’re also pleased to hear that the team are always happy to assist with any questions or issues — your kind words will certainly be shared with them.
If you ever need anything in the future, we’re always here to help. Enjoy your new MINI!
Kind regards,
Liza.

Vertu Motors - MINI York からの回答

2026年3月18日

Thank you, Mick, for taking the time to leave such a fantastic 5‑star review.
We’re delighted to hear that your experience with MINI York has been consistently exceptional — from your used MINI purchase in August 2025 to now collecting your brand‑new one. It’s wonderful to know that the service you received previously made us your first choice again.
A big thank you for recognising Ben for looking after you so well, and an equally big thank you for your kind words about Stacy, who supported you throughout the order and buying process. We’re thrilled that your new car arrived ahead of schedule and that you felt genuinely valued at every stage. Creating a special and memorable experience is something the team prides itself on, so your feedback truly means a lot.
Your recommendation and ongoing loyalty are greatly appreciated. Enjoy your new MINI — and thank you again from everyone at MINI York!
If there’s ever anything more you need, we’re always here to help.
Kind regards,
Liza

Vertu Motors - MINI York からの回答

2026年3月18日

Hi Stuart
Thank you for your excellent feedback. We're really pleased to hear you received such a high level of service from the whole team. A special thank you for mentioning Stacy Booth — it’s wonderful to know she went above and beyond to ensure the entire process was smooth and enjoyable for you. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - MINI York からの回答

2026年3月17日

Thank you, Lisa, for leaving such an incredible 5‑star review.
We’re absolutely delighted to hear about your outstanding experience at MINI Vertu York. It’s wonderful to know that Becky has consistently provided exceptional service over the past six years. Your description of her — knowledgeable, attentive, energetic, professional, and never pushy — truly reflects the high standards she brings to every customer interaction. She will be over the moon to read your kind words.
We’re also thrilled that Tom, our Manager, left such a positive impression with his friendly and sincere approach. Together, Becky, Tom, and the entire team work hard to create a welcoming, enjoyable, and personalised experience for every customer.
Your loyalty and continued trust in MINI Vertu York mean the world to us. Amazing team, amazing cars — we couldn’t agree more! 🚘🎈♥️
If there’s ever anything more we can do for you, we’re always here to help.
Kind regards,
Liza

Vertu Motors - MINI York からの回答

2026年3月7日

Good afternoon Pauline,

Thank you for your thoughtful review. I’m really pleased to hear that everything was explained clearly and at a pace that worked for you. It’s great to know the features and instruments were walked through patiently, helping you feel confident with your new car.

The offer of a follow‑up meeting is exactly the kind of ongoing support we want customers to feel they can rely on, so I’m glad that was helpful too.

Kind regards,
Dean

Vertu Motors - MINI York からの回答

2026年3月6日

Hi Beryl,

Thank you for the wonderful 5‑star review. It’s fantastic to hear that Becky and Lucy have looked after you so well over the past 12 years. Knowing that any issue — big or small — has been dealt with quickly and efficiently really speaks to the dedication of the whole team at MINI York. They’ll be delighted with your kind words and long‑standing trust.

Kind regards,

Liza

Vertu Motors - MINI York からの回答

2026年3月5日

Thank you for sharing such a fantastic review. We’re delighted to hear that Becky provided outstanding service during your visit to Vertu MINI York. It’s wonderful that she made the whole process friendly, clear, and completely stress‑free, and that her knowledge and attention to detail left you feeling confident throughout.
Becky is indeed a credit to the team, and we truly appreciate your recommendation and kind words. We look forward to welcoming you back in the future.
Kind regards,
Matthew

Vertu Motors - MINI York からの回答

2026年3月2日

Thank you for your wonderful review. We’re delighted to hear that you’re enjoying your car and that Cameron continues to make you feel so welcome. It’s fantastic to know this is the fourth car you’ve purchased from him, and we truly appreciate your loyalty and trust in our dealership.
Thank you again for choosing us.
Kind regards,
Matthew

Vertu Motors - MINI York からの回答

2026年3月2日

Hi Laura,
Thank you for your brilliant 5‑star review. We’re delighted to hear that Cameron looked after you so well from start to finish. It’s great to know your first MINI experience has been such a positive one — we hope you continue to love every moment in your new car.
Kind regards,
Liza

Vertu Motors - MINI York からの回答

2026年2月22日

Good morning Sue,
Thank you for taking the time to leave such a thoughtful review. I’m really pleased to hear how helpful Cameron and Ben were, answering your questions and making sure you had all the information you needed. It’s great that Cameron supported you so well in moving from a manual to an automatic and made the test drive a comfortable experience.
I’m delighted to hear that the professional service continued even after you took home your Mini, and that you’d highly recommend the team at Vertu York — feedback like this means a lot.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Dean

Vertu Motors - MINI York からの回答

2026年2月17日

Hi John,
Thank you for leaving this review. We are so pleased to hear that you were well looked after by Carl Baker and the team at Vertu York from start to finish. It is great to know that Carl supported you while you decided on the exact specification you wanted and was able to find the perfect car for you from the upcoming stock.
We are also delighted to hear that the handover was thorough, with everything set up to your requirements, and that you have been enjoying the car ever since.
Your feedback is very much appreciated.
Kind regards,
Danielle

Vertu Motors - MINI York からの回答

2026年2月16日

Hi Jeni,
Thank you for leaving this review. We're so pleased to hear you’re happy with your purchase and that Harry looked after you so well, his tea‑making skills are definitely a bonus! It’s great to know the collection process was easy and efficient too.
Sorry you didn’t receive a call back before your purchase, we’ll note this for future improvement and your feedback is appreciated.
Kind regards,
Danielle

Vertu Motors - MINI York からの回答

2026年2月13日

Thank you for your lovely feedback. I’m delighted to hear that Cameron made your Mini buying experience both enjoyable and stress‑free. It’s great to know you found him helpful, attentive, and kind throughout the process. We really appreciate your kind words.
Kind regards,
Keith

Vertu Motors - MINI York からの回答

2026年2月11日

Hi David,
Thank you for your excellent 5‑star review! We’re delighted to hear that you received such great service from the team at MINI York. It’s wonderful to know that Cameron was extremely helpful and knowledgeable about the brand, and that everyone you met was friendly and supportive throughout your visit.
We really appreciate you taking the time to share your experience.
Kind regards,
Liza

Vertu Motors - MINI York からの回答

2026年2月8日

Thank you so much for sharing your experience with us. It’s wonderful to hear that your first purchase with Carl in 2022 left such a strong impression that you chose to return for your next Mini. We’re delighted that your second experience was just as positive.
Carl will be thrilled to know his professionalism, friendliness and product knowledge made such a difference once again. We’re also pleased to hear that Lucy and the wider Vertu team helped make the process smooth and enjoyable for you.
It’s fantastic to know you’re loving your new Mini and enjoying the driving experience. Thank you for your continued trust and for taking the time to leave such thoughtful feedback.
Kind regards,
Chloe

Vertu Motors - MINI York からの回答

2026年1月30日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Vertu Motors - MINI York からの回答

2026年1月24日

Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - MINI York からの回答

2026年1月24日

Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - MINI York からの回答

2026年1月22日

Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - MINI York からの回答

2026年1月22日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza