Vertu Motors - Renault Derby レビュー 

Vertu Motors - Renault Derby からの回答

2026年4月28日

Good morning

Thank you for your kind review. I’m really pleased to hear that the team were friendly and approachable, and that they helped find a car and finance option that suited your needs. It’s great to know the whole experience felt enjoyable and left you happy to recommend us.

Kind regards,
Dean

Vertu Motors - Renault Derby からの回答

2026年4月16日

Hi there,
Thank you for the great review. It’s lovely to hear Scott went out of his way to help — that kind of effort really makes a difference to the whole experience.
Excellent service is exactly what we aim for, and he’ll be really pleased with your feedback.
Kind regards,
Kerry

Vertu Motors - Renault Derby からの回答

2026年3月29日

Thank you for your lovely feedback. It is great to hear that you had a super smooth experience from start to finish and that Scott has been so helpful, even after your purchase. We really appreciate your recommendation.
Danielle

Vertu Motors - Renault Derby からの回答

2026年3月25日

Good afternoon Mr Ray,

Thank you for leaving your feedback. I'm really glad to hear you found the team helpful, polite and accurate in the support they provided. We appreciate you taking the time to share your experience with us.

Kind regards,
Dean

Vertu Motors - Renault Derby からの回答

2026年3月20日

Hi Phil,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received good service at Vertu Renault Derby.
It’s great to know that the team were helpful, answered all your questions, and were able to offer you a good deal. Feedback like yours really means a lot to everyone here.
If you ever need any further assistance, we’re always here to help. Enjoy your new vehicle!
Kind regards,
Liza.

Vertu Motors - Renault Derby からの回答

2026年3月18日

Thank you, Katie, for taking the time to leave this lovely 5‑star review.
We’re delighted to hear that the team at Renault Derby were kind, helpful, and able to provide you with plenty of information about our products. Delivering friendly service and knowledgeable support is something we take great pride in, so your feedback is truly appreciated.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Renault Derby からの回答

2026年3月17日

Good afternoon Maurice,

Thank you for such a wonderful review. I’m really pleased to hear your experience at Derby Vertu Renault was so positive. It’s great to know Robert made the journey enjoyable with his friendly, helpful approach — and that you never felt any pressure along the way. It’s also lovely that Harvey was on hand to support when needed.

We truly appreciate your recommendation and your kind words about the team.

Kind regards,
Dean

Vertu Motors - Renault Derby からの回答

2026年3月14日

Thank you for such an excellent and detailed review. We’re delighted to hear how smooth and enjoyable your experience was from start to finish. Scarlett will be thrilled to know her friendly approach, clear explanations and consistent communication made the whole process so positive. It’s wonderful that the updates and well‑organised handover helped make buying your new Renault Symbioz genuinely enjoyable. We’re so pleased you’re happy with the car and the service you received, and we truly appreciate your recommendation.
Many thanks,
Chloe

Vertu Motors - Renault Derby からの回答

2026年3月12日

Good morning Brumus,

Thank you for sharing your feedback. It’s great to hear you felt well received during your visit, and that the team were informative while taking the time to listen to your questions. I’m also really pleased to hear there was no pressure — creating a comfortable experience is so important.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

Vertu Motors - Renault Derby からの回答

2026年3月6日

Hi Mr Hawke,
Thank you for taking the time to leave us a fantastic 5-star review. We’re really pleased to hear that you enjoyed an excellent test drive experience and that you were kept well informed from the moment you placed your order through to collection.
It’s wonderful to know that Miss S. Taylor looked after you so well throughout the process. Your kind words about her customer service mean a great deal, and we will be sure to pass on your feedback — she will be delighted to hear it.
Kind regards,
Liza

Vertu Motors - Renault Derby からの回答

2026年3月6日

Hi Mitchell,
Thank you so much for taking the time to leave such an outstanding 5-star review. We’re thrilled to hear that Daniel provided exceptional support in helping you find the perfect Renault Symbioz and guided you through everything you needed to know. It’s wonderful to know the whole experience felt seamless from your perspective.
We’re especially pleased that the handover process was smooth and that your car arrived in flawless, showroom condition — even after the transfer from Exeter. Daniel will be absolutely delighted to read your kind words. He’s a real credit to the team, and feedback like yours truly means a lot.
Thank you again for choosing Vertu Renault Derby and for sharing such a detailed and positive review.
Kind regards,
Liza

Vertu Motors - Renault Derby からの回答

2026年3月3日

Hi there,
Thank you for your fantastic 5‑star review! We're so pleased to hear that Tyrena provided great service and maintained excellent communication throughout your experience. Your feedback is truly appreciated by the entire team at Vertu Renault Derby.
Thank you for choosing us!
Kind regards,
Liza

Vertu Motors - Renault Derby からの回答

2026年2月28日

Thank you for your fantastic feedback! We're delighted to hear the process was so straightforward and that you’re happy with the deal on your Clio. It’s great to know this is your second car from the dealership. A big thank you to Harvey for making everything possible, and an even bigger shout‑out to Rob Green for once again going above and beyond for you. ☺️
Kind regards, Keith

Vertu Motors - Renault Derby からの回答

2026年2月28日

Hi Peter,
Thank you for the brilliant 5‑star review. It’s great to hear you had such a very, very good experience and that the team were helpful right through to collection. That’s exactly the kind of service we aim to deliver.
Kind regards,
Kerry

Vertu Motors - Renault Derby からの回答

2026年2月25日

Thank you for your wonderful feedback. I’m delighted to hear Daniel provided such outstanding support and went the extra mile to make everything easy for you. It’s great that you’re happy with your new car, the price, and the service received.
Kind regards, Keith

Vertu Motors - Renault Derby からの回答

2026年2月6日

Thank you for your great review. I’m delighted to hear you secured a fantastic deal on your new Renault 4 E‑Tech and that you’re so pleased with the car. It’s wonderful to know Danial and the team at Vertu Renault Derby were able to support you throughout the process.
Kind regards
Keith

Vertu Motors - Renault Derby からの回答

2026年2月5日

Good afternoon, Janet,
Thank you for taking the time to share your feedback. I’m really pleased to hear that all of our staff made you feel welcome, even those not directly involved in your purchase — that friendly atmosphere is something we’re very proud of.
It’s great to hear that Scott was informative and helpful throughout your Motability car experience. Your kind words mean a lot, and I’ll be sure to pass them on to the team at Renault Derby.
Kind regards,
Dean

Vertu Motors - Renault Derby からの回答

2026年2月2日

Thank you very much for taking the time to share your feedback. It’s wonderful to hear that you found the service faultless from beginning to end. Your comments are genuinely appreciated, and I’m pleased we were able to meet your expectations throughout the process.
Kind regards,
Matthew

Vertu Motors - Renault Derby からの回答

2026年1月31日

Good afternoon. Thank you for your feedback. We’re really pleased to hear that Dan provided such great service and came across as flexible, adaptable, friendly and knowledgeable throughout. It’s also wonderful to know he was well supported by his colleagues, helping to make the whole experience smooth and positive.
We truly appreciate your comments. Kind regards, Kerry

Vertu Motors - Renault Derby からの回答

2026年1月23日

Good afternoon Peter. Thank you so much for your kind words! We are so happy to hear that Renault Derby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean