Excellent customer service from the team at Vertu Motors Skoda Leicester. From reserving online to viewing and purchasing a smooth transaction throughout. A Big thank you to David Ilett for looking a... もっと見る
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David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process. They were always easy to get hold of, kept us updated, and made everything feel straightforwar... もっと見る
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This is a difficult review to write. We travelled 40 miles to view the car we were interested in. Our first salesman was good at the beginning but things quickly went downhill. We weren't able t... もっと見る
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Great interaction with general sales manager and his trainee. Made me an attractive deal and went to great lengths to secure a brand new model quickly. Elroq 85 edition which is excellent.
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企業情報
Vertu Motors - Skoda Leicester について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
414-416 Groby Road, LE3 9QB, Leicester, Leicestershire, 英国
- 0330 012 4047
4.8
優良
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very pleasant girl served us and…
Very pleasant girl served us and delivered our car. All went well and smoothly.
2026年7月15日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Hi Anne,
Thank you for your review. We're pleased to hear that the colleague who looked after you was very pleasant and that the delivery of your car went smoothly. It's great to know everything went well, and we hope you enjoy your new car.
Kind regards,
Danielle
Skoda scala purchase
Excellent customer service from the team at Vertu Motors Skoda Leicester. From reserving online to viewing and purchasing a smooth transaction throughout. A Big thank you to David Ilett for looking after us. Lovely guy really appreciate all you did for Kyle. Highly recommend company.
2026年7月7日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Hi David,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you received excellent customer service from the team at Skoda Leicester and that the entire process, from reserving online through to viewing and purchasing, was smooth and straightforward.
A special thank you for recognising David Ilett’s efforts. It’s fantastic to know he looked after you so well and made such a positive difference for Kyle. Your kind words will mean a great deal to him and the rest of the team.
We truly appreciate your recommendation and thank you for choosing Vertu Motors.
Kind regards,
Liza.
Wonderful Lady so knowledgeable and…
Wonderful Lady so knowledgeable and welcoming.
2026年7月4日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you for your kind feedback. We’re delighted to hear that you received such a warm welcome and knowledgeable support throughout your experience.
I’ll be sure to pass on your lovely comments to the team.
Kind regards,
Matthew
Good experience
The staff made the whole process as simple as possible and we bought the car that was right for us.
2026年6月26日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Excellent experience
Excellent experience. Kian in Leicester was brilliant. David really helpful .
2026年6月29日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Hi Richard,
Thank you for your great feedback.
It’s fantastic to hear you had an excellent experience and that Kian and David were both so helpful.
Kind regards,
Danielle
Dave great sales manager
Dave great sales manager, as a family we have bought six cars from him now. Arleigh was really helpful on the day for a speedy hand over. Would 100% recommend.
2026年6月29日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you so much for your kind words! We are so happy to hear that Arleigh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Great interaction with general sales…
Great interaction with general sales manager and his trainee. Made me an attractive deal and went to great lengths to secure a brand new model quickly. Elroq 85 edition which is excellent.
2026年6月15日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you for the great feedback. It’s fantastic to hear you had such a positive interaction with both the general sales manager and his trainee. We’re delighted they were able to secure your new Elroq 85 Edition so quickly and offer you an attractive deal. Enjoy the new model — it’s an excellent choice.
Many thanks,
Chloe
Very well looked after by our salesman
Very well looked after by our salesman, David. Very happy to recommend.
2026年6月22日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Good afternoon Greg,
Thank you for your kind feedback, it’s great to hear David looked after you so well and that you’d happily recommend us.
Kind regards,
Dean
Mike and David were really easy to deal…
Mike and David were really easy to deal with throughout the sale and were really helpful.
2026年6月8日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Good afternoon Robert,
Thank you for your kind feedback, it’s great to hear Mike and David were so helpful and easy to deal with throughout.
Kind regards,
Dean
David and Arleigh Hill were great!
David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process.
They were always easy to get hold of, kept us updated, and made everything feel straightforward from start to finish. Nothing ever seemed too much trouble, and we felt well looked after every step of the way.
We’re really pleased with the service we received and wouldn’t hesitate to use them again. We’d happily recommend David and Arleigh to friends and family.
2026年6月20日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you so much for your kind words! We are so happy to hear that David & Arleigh were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Dave the salesman was a delight to deal…
Dave the salesman was a delight to deal with , very knowledgeable on the vehicle I purchased, arranged a test drive round leicester and for a good few miles to make sure I liked the vehicle which I did , very friendly man and very easy to talk to and deal with , couldn't of asked for a better salesman, well done dave you looked after me from start to finish 10/10 😀
2026年6月12日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Hi Stephen,
Thank you for your fantastic 5-star review!
We’re delighted to hear Dave made such a positive impression and provided a knowledgeable, friendly and thorough experience from start to finish. It’s great to know the test drive helped you feel confident in your choice too.
We’ll be sure to pass on your kind feedback – I’m sure Dave will really appreciate it!
Kind regards,
Kerry
A pleasure to deal with
The two ladies who handled the sale and handover were both thorough, and extremely patient.
A pleasure to deal with this company.
And best of all we love our new car.
2026年6月15日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Good afternoon Brian,
Thank you for your review. It’s great to hear that both members of the team were so thorough and patient throughout the sale and handover, making the whole experience a pleasure.
We’re delighted you love your new car and really appreciate your kind words.
Kind regards,
Dean
Highly recommend Vertu Skoda Leicester
Highly recommend Vertu Skoda Leicester! Mike has excellent sales skills and made the vehicle delivery on 5th June 2026 incredibly smooth. Fantastic service from start to finish. I hope they will continue with the same level of post-sales assistance for my car.
2026年6月5日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you for your fantastic feedback. We’re delighted to hear you had such a smooth experience at Vertu Skoda Leicester and that Mike provided excellent service throughout, particularly on your vehicle delivery.
We truly appreciate your recommendation and look forward to continuing to support you with the same high level of service.
Kind regards,
Matthew
Buying a new car is a challenge.
Buying a new car is a challenge at best of times, the choice the anticipation the getting it all correct in a reasonable time scale all adds up to being more than pleased with your final choice, the joy is immense.
I was helped all the way by Vertu and staff, nothing was too much trouble even when it was busy, well done Vertu.
2026年6月5日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Hi Mr Johnston,
Thank you for taking the time to leave such a thoughtful 5‑star review. We’re delighted to hear that the team at Vertu Škoda Leicester supported you throughout your car‑buying journey.
You’re absolutely right — choosing a new car can feel like a big decision, and we’re so pleased that our team were able to make the process easier and more enjoyable for you. It’s wonderful to know that nothing was too much trouble, even during busy times, and that you felt confident and happy with your final choice.
Your kind feedback means a great deal to us, and we’re thrilled that you’re enjoying that moment of joy with your new car. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Fabulous team
Fabulous team
Great customer service
All questions answered
Nothing was to much trouble for them
I will be back when I want a new car 🚗
2026年6月4日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Hi Deborah,
Thank you so much for leaving us such a fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Škoda Leicester to be so helpful and that they provided great customer service throughout your experience.
It’s wonderful to know that all your questions were answered and that nothing was too much trouble — that’s exactly the level of support we aim to deliver. We’re especially pleased to hear that you’ll be back when you’re ready for your next car! 🚗
Your kind feedback means a great deal to the whole team, and we look forward to welcoming you again in the future.
Kind regards,
Liza.
Overall fantastic experience
Overall fantastic experience. The staff are very helpful, explained everything to me clearly, and answered all my questions. The whole part exchange process was seamless, and a shout out to Kian for all of his help, and going above and beyond to make sure that the car was absolutely immaculate and ready to pick up on time.
2026年5月29日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you for your fantastic feedback. We’re delighted to hear that you had such a positive experience with us.
It’s great to know that the team were helpful, took the time to explain everything clearly, and answered all of your questions—making the entire process straightforward and enjoyable. We’re especially pleased that the part exchange process was seamless for you.
A special thank you for recognising Kian—he’ll be thrilled to hear your kind words. Going above and beyond to ensure your car was in immaculate condition and ready on time is exactly the level of service we strive to deliver.
We really appreciate you taking the time to share your experience and hope you enjoy every moment in your new car.
Kind regards,
Keith
Great service
Great service - Linda took the trouble to ensure we had all paperwork in place, even on her day off!
2026年5月20日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
The staff was very cheerful and polite
The staff was very cheerful and polite, we had Linda Lord helping us with the process she made it very simple and explained/shown everything needed. She was kind enough to move my car to an easier spot for me to exit which really helped with my nerves for my first drive alone.
2026年5月20日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Motobility Car
We were very well supported through selecting our first Motorbility car. Linda Lord was very knowledgeable about the whole process and we absolutely love our new car.
2026年5月16日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Hi Charlotte,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that you felt so well supported while selecting your first Motability car at Vertu Škoda Leicester.
It’s fantastic to know that Linda’s knowledge and guidance helped make the whole process clear and straightforward for you. She will be thrilled to hear your kind feedback. Most importantly, we’re so pleased that you absolutely love your new car — that’s exactly what we hope for every customer.
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.
5 star service from Vertu Motors Leicester
I had an issue with the infotainment system in my Skoda Fabia which I couldn`t resolve so decided that my only course of action was to seek the service of the people that should know the answer. I booked my car in for a diagnostic check at Vertu Motors Skoda Leicester. When I arrived I went to the service reception where I was welcomed by Trish, the service receptionist. She spoke to one of the engineers to ask if he have a quick look to see if it could be quick fix, We went to my car and he had a look at the issue and he worked out what the problem was and with a few swift key strokes resolved the problem. I was back on the road before my appointment time.
I found the whole experience 5 star and can`t think of any thing more that they could have done to improve the whole experience.
2026年5月19日
自発的なレビュー
Vertu Motors - Skoda Leicester からの回答
Good afternoon,
Thank you for taking the time to share your experience. It’s great to hear the team welcomed you warmly and were able to quickly identify and resolve the issue with your infotainment system. Getting you back on the road before your scheduled appointment is exactly the kind of efficient service we aim to provide.
We’re really pleased everything was sorted so smoothly and that you left feeling so positive about your visit.
Kind regards,
Dean
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