While waiting for a service to be done I enquired about a possible change of car. Within 2 weeks I was driving it ! Evie came to help me. Took me for a test drive. She seemed quite new to car sales... もっと見る
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While waiting for a service to be done I enquired about a possible change of car. Within 2 weeks I was driving it ! Evie came to help me. Took me for a test drive. She seemed quite new to car sales... もっと見る
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This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... もっと見る
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The staff were so friendly and seemed to go the extra mile for me expecially mandy. Ill definitely be staying with Toyota and id definitely recommend Toyota Chesterfield to friends. The service i rece... もっと見る
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Mandy Ryan, Sales Executive at Vertu Toyota Chesterfield, made the entire process so smooth. From our initial appointment, keeping me updated of the progress, to the day of collection, which felt like... もっと見る
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当該企業による記述
Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything went on smooth and fast.
Thanks John wood🙏

Vertu Motors - Toyota Chesterfield からの回答
While waiting for a service to be done I enquired about a possible change of car. Within 2 weeks I was driving it !
Evie came to help me. Took me for a test drive. She seemed quite new to car sales but was very helpful and professional and sought help and support from other team members when she wasn’t sure. James sales manager and Aiden in finance I knew from a previous purchase and they worked hard to get me a great deal. Aiden worked around a problem and we left very happy.

Vertu Motors - Toyota Chesterfield からの回答
Staff I dealt with were all friendly approachable and knowledgeable.

Vertu Motors - Toyota Chesterfield からの回答
Excellent service throughout the process of changing my car. Jon was especially helpful and informative from start to finish. Would highly recommend buying a car from them . Thank you.

Vertu Motors - Toyota Chesterfield からの回答
It was so well organised and we loved it collecting our new car many thanks to all who covered our delivery.

Vertu Motors - Toyota Chesterfield からの回答
Extremely helpful staff and we never felt under pressure, and was always given positive and constructive answers to any questions we had.

Vertu Motors - Toyota Chesterfield からの回答
I recently purchased a Toyota Corolla from Vertu Toyota Chesterfield and had a positive experience overall.
Ben Walne was helpful, responsive and professional throughout the process. He took the time to answer my questions, kept me updated and was always available when I needed assistance.
There were a few delays and some uncertainty around the finance process, but Ben remained communicative throughout and worked hard to get everything completed. The handover was smooth and he even followed up afterwards to make sure both my daughter and I were enjoying the new car.
Thank you Ben and the team for your help. I’m very pleased with the car and would happily recommend Vertu Toyota Chesterfield to others.

Vertu Motors - Toyota Chesterfield からの回答
The best service EVER for buying a car. No hard sales , just polite service . Speak to Mathew who is a considerate and knowledgeable sales person . I dread buying a car because of sleazy sales . Not here ! Will go back definitely to buy my next car . Car was delivered to my door . Happy happy

Vertu Motors - Toyota Chesterfield からの回答
The whole experience was excellent from the first call from Mandy to collection of my new car yesterday. Everything was explained clearly, all documentation received promptly. Great attention in the showroom from all staff. Highly recommend Vertu Toyota in Chesterfield.

Vertu Motors - Toyota Chesterfield からの回答
The staff were so friendly and seemed to go the extra mile for me expecially mandy. Ill definitely be staying with Toyota and id definitely recommend Toyota Chesterfield to friends. The service i received was most probably the best car shopping experience I have ever received. So thank you for helping me figure out what car to go for abd explaining things so I fully understood. Thanks again. I love my CHR

Vertu Motors - Toyota Chesterfield からの回答
Mandy Ryan, Sales Executive at Vertu Toyota Chesterfield, made the entire process so smooth. From our initial appointment, keeping me updated of the progress, to the day of collection, which felt like a fancy launch event just for me. I was so grateful for her expertise & making it all such a pleasure. I highly recommend booking an appointment with her next time you are looking to purchase/lease your next vehicle, she was exceptional.

Vertu Motors - Toyota Chesterfield からの回答
I purchased a 2023 plate Toyota Yaris from Vertu Toyota Chesterfield. Having spotted the advert for the car I was able to reserve it prior to inspection a few days later. I dealt with James Ross, who was wonderful from start to finish. James kept me informed at all stages from the car being prepared for presentation, through test drive (where his explanations about driving an automatic for the first time were clear and reassuring) to sale and pick-up. He worked through add-on options without a hint of hard-sell and I felt comfortable and in-control of my purchase(s) at all times. The day of pick-up was special and I received a thorough reminder as to the car's features. James couldn't have been more helpful and even phoned me three days later to check that everything was OK and to see how I was finding the new car.
I feel the whole team at Chesterfield - from the lovely assistants who welcomed me and brought drinks, to other individuals who introduced themselves and offered assistance, through to James Ross - were welcoming, clear, open, friendly and reliable at all times. This turned what can (in my experience) be a potentially stressful experience into a relatively relaxed and enjoyable one. The car itself is wonderful to drive and I feel confident that, should any problems arise, the required support would be there for me. Based on this experience, I will definitely be recommending Toyota Chesterfield to friends.

Vertu Motors - Toyota Chesterfield からの回答
An enjoyable experience with a lovely sales team, who explained everything that i needed. Not a pressure sale but all options offered.
Nice people to do business with

Vertu Motors - Toyota Chesterfield からの回答
First class service the salesman mathew smith (Fleet) went above and beyond to ensure a smooth experience even collected me from the station all the staff i met on the day were great friendly helpful and polite can highly reccomend this dealership many thanks

Vertu Motors - Toyota Chesterfield からの回答
Great service from Ben Walne and all the staff.

Vertu Motors - Toyota Chesterfield からの回答
All staff were friendly and helpful
Ben was very good at explaining all aspects of the vehicle.

Vertu Motors - Toyota Chesterfield からの回答
Extremely satisfied with all aspects of car purchase. Ben did a great job of looking after my needs and extremely helpful. His video pre test drive and pre delivery of car were excellent and were very helpful. Would recommend both the dealer and Ben (sales person). Julie (showroom host) alsogave a good explanation of car features and very knowledgable.

Vertu Motors - Toyota Chesterfield からの回答
I was met with courtesy and helpfulness by your sales representative. At all stages throughout the process I received a high level of explanatory discussion and was allowed to take time to understand and come to a decision. This continued throughout the process, from the date I was first in the showroom to the 21st April when I picked up my new car.

Vertu Motors - Toyota Chesterfield からの回答
As soon as you walk through the door you are made to feel welcome but not made to feel pressered into anything(no pushy sales like at some car sales ).Ben W was very good with communication, any email/phonecall was replied to more or less straight away.
I didn't feel pressered into buying any extra options which were offered like some companys do.
Would definatley recommend this car sales.

Vertu Motors - Toyota Chesterfield からの回答
The way we were dealt with through out looking for car was a good experience, being looked after by Ben. He listened to our needs and kept us up dated. Then the smooth transition of dealing with old car and driving away with new was seemless. Ben now looking for car for my husband. Thanks

Vertu Motors - Toyota Chesterfield からの回答
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