Vertu Motors - Toyota Chesterfield レビュー 

85
TrustScore 5段階評価の5

4.8

Lockoford Lane 2, S41 7HY Chesterfield, Derbyshire, GB


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5つ星のうち5の評価

My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... もっと見る

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5つ星のうち5の評価

The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , he... もっと見る

企業が回答しました

5つ星のうち5の評価

Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order... もっと見る

企業が回答しました

5つ星のうち5の評価

This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Toyota Chesterfield について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, 英国

  • 0344 659 8129

4.8

優良

TrustScore 5段階評価の5

85件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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4.8

すべてのレビュー

(85)

過去12か月のレビュー数: 12,689

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5つ星のうち5の評価

Amazing !

What a great experience, from the initial outside contact to collection of our car we were treated with respect and professionalism. At every step of the journey we were informed, advised accurately and felt listened to. Choosing the right car for us was made easier as time was taken chatting asking questions and listening, to find out exactly what we were needing.
Mandy and Aaron went above and beyond to ensure our journey went smoothly. They restored our faith having had a very negative experience at another dealer ( not toyota).
I would highly recommend this dealership good old fashioned care and attention very refreshing ...Thankyou to you all 😁

2026年1月16日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Good afternoon Maxine. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Mandy, Aaron and the team. We hope to see you again soon. Happy motoring, Dean

5つ星のうち5の評価

Treated professionally

Treated professionally, courteously and with understanding.

2026年1月16日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

5つ星のうち5の評価

Patient and knowledgable…

Ben was patient with us as we were not sure what we wanted came on a couple of test drives to help us decide. Julie provided plenty of coffee on the day we made our purchase and when we went to collect the car.

2026年1月12日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Julie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

5つ星のうち5の評価

I would highly recommend Toyota Chesterfield

I would highly recommend Toyota Chesterfield, we have now had 5 cars from them and not disappointed, always polite, professional and helpful. On my latest purchase it was Mandy, and Aidan who I dealt with, again helpful, knowledgeable and professional very satisfied.
If ever we have had a problem a simple call and service would say bring it down and we would have a look and sort or if it was just an enquiry they would help.
Last year we came to them to sell my husband’s car under very difficult circumstances, it was Alex and again Aidan who we dealt with excellent service, and made a hard situation easier to deal with.
Thanks again

2025年12月31日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

5つ星のうち5の評価

Excellent staff

Julie on reception very attentive friendly and welcoming. Scott dealt with me very informative friendly keep up the good works

2026年1月2日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Good afternoon Paul. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Scott, Julie and the team. We hope to see you again soon. Happy motoring, Dean

5つ星のうち5の評価

From the moment I stepped into the show…

From the moment I stepped into the show room I was welcomed offered refreshments into diced to John my motorbility expert so friendly and informative showed me round the cars even helped with my scooter to see which car was the right one for my scooter
The day I picked my car up was such a special occasion in all the years I have had a motorbility car I have never been presented with. New car in such a special way it was in the show room covered up ready for the u veiling I felt so special Thankyou John and your colleagues you made me feel so special

2025年12月16日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Excellent

I had an excellent experience at Vertu Toyota in Chesterfield.
Mandy has been excellent.
The journey from my first appointment, test drive to collecting my new car has been seamless.
Can’t recommend highly enough!

2025年11月29日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Mandy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

5つ星のうち5の評価

Great Customer Service

I have recently purchased a used car from Vertu Toyota, Chesterfield. My purchase was handled by Ben Walne, who was very helpful and answered all my questions in a clear and concise way. He explained everything simply and provided all the information I required. He reassured me that if I encountered any problems after the purchase he was happy for me to contact him.

When I collected the vehicle, Ben had arranged an unveiling of the car which was a special touch as it is the first car I have owned for 30 years. All in all I can't recommend him highly enough, his customer service is first class.

2025年11月6日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Good experience at Virtu Toyota Chesterfield

No pushy salesmen, warm welcoming atmosphere in lovely surrounding. Every one i met was warm and welcoming. Made my first experience of buying a new car a very good experience.

2025年11月5日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

Brilliant Mandy Ryan and the Receptionist

Mandy Ryan and the Receptionist were brilliant.
The handover was personalised with VIP reveal of the Toyota Yaris Cross.
Nothing was too much trouble.
We had great" logo coffee" and a weeks supply of biscuits.

2025年10月30日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Mandy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

5つ星のうち5の評価

Positive car buying experience

Our salesperson Kian, at Toyota Chesterfield , provided a positive experience. He explained everything very clearly and was responsive to our needs and wishes.He did not pressurise us at all and we were very happy with the outcome.

2025年10月23日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Kian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

5つ星のうち5の評価

Excellent customer service..

Fantastic customer service from start to finish, Ben was so lovely explained everything clearly, got a good deal on my p.ex.and when I went to collect my gorgeous car, wow!..really enjoyed the way it was presented to me..very enjoyable,Thanks also to Aiden..
Love my new car...

2025年10月16日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

Ben was great

Ben was great. He gave us time to think things through and he was not pushy at all. He answered all our questions and was clear on the finance options. He went through all our questions about hybrid cars. A great salesman

2025年10月16日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Good morning Jackie. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Great service John Wood is a delight to…

Great service John Wood is a delight to deal with no question was a problem even when asked more than once
Have now had dealings with Vertu motors 3 times and the staff are polite,pleasant and friendly and the new reception and showroom makes it much more pleasant experance

2025年10月15日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

We worked with Mandy and had a good…

We worked with Mandy and had a good experience..she was very supportive and handled me being indecisive and fussy with colours etc!

2025年10月7日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Good morning, Vivienne. Thank you so much for your kind words! We are so happy to hear that Mandy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

First Class Staff

The staff (James and Aiden) were first class as were all the other members of staff. They made me feel very very welcome and nothing was too much trouble taking time to show me all I needed to know..First class from all at Vertu Chesterfield.

2025年9月30日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Good morning Mark. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

5つ星のうち5の評価

I can’t recommend Vertu Toyota…

I can’t recommend Vertu Toyota Chesterfield enough. I was very nervous about buying a car, but Mandy was absolutely brilliant, no pressure, no hard sell. She was happy for me to take my time, patient and very knowledgeable answering all my questions with ease.
All the staff are friendly and approachable. Hopefully I won’t be buying another car for years but I wouldn’t hesitate to go back.
Oh, and btw the car is awesome!

2025年9月27日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Mandy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

Kian was absolutely amazing

Kian was absolutely amazing. He was extremely patient and explained everything fully in a very kind and professional manner. I would strongly recommend vertu at chesterfield. A truly brilliant experience. Thank you Kian.

2025年9月27日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you so much for your kind words! We are so happy to hear that Kian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

From arrival to departure

From arrival to departure, we were made to feel welcome. We called without an appointment and came away with a car. The whole process of buying a used car was made so easy.

Cannot recommend them enough.

2025年9月24日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

5つ星のうち5の評価

Excellent service

This was the fifth Toyota car we have bought from Vertu Chesterfield. Each time we have felt valued by our salesperson, the same one each time as it happened. It’s good to be able to form a relationship which in turn Leeds to trust.

Everything was explained clearly to us and each step of the car buying journey was documented well and advice given. We never feel pressurised into anything.

Hopefully we will enjoy the latest vehicle as much as we have the others and thanks to John W for his patience.

2025年9月23日
自発的なレビュー
Vertu Motors  - Toyota Chesterfield ロゴ

Vertu Motors - Toyota Chesterfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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