Vertu Motors - Toyota Hamilton レビュー 

83
TrustScore 5段階評価の5

4.9

Whistleberry Road, ML3 0EJ Hamilton, Lanarkshire, GB


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5つ星のうち4の評価

Salesman was helpful over the phone with purchasing the car. Later he Informed me that he would be going on holiday and would pass everything on to another colleague if car was delivered. I had to get... もっと見る

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5つ星のうち5の評価

For me purchasing a car from you was not only good value but a very pleasant experience. The sales advisor,Ali Yaseed, made the whole procedure so straightforward . He listened carefully to our requir... もっと見る

企業が回答しました

5つ星のうち5の評価

I am delighted with my car! I was made welcome immediately at this garage... William was very helpful and informative, made the sale easy and stress free. Any questions were answered, would definitely... もっと見る

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5つ星のうち5の評価

Toyota Vertu are very welcoming and inclusive. I had a lot of questions to ask about electric cars and the staff were very supportive and helpful. My choice of car was made very easy and I was able t... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


連絡先

  • Whistleberry Road, ML3 0EJ, Hamilton, Lanarkshire, 英国

  • 0330 012 2185

4.9

優良

TrustScore 5段階評価の5

83件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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4.9

すべてのレビュー

(83)

過去12か月のレビュー数: 13,521

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5つ星のうち5の評価

New pre reg vehicle

Just purchased a pre registered vehicle fron Vertu Moyors in Hamilton. Welcome reception and first class salesperson. Would recommend to others. Have used this branch for servicing my previous car and always had great service from them.

2026年1月23日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Great deal and first class service

Very pleased with my purchase of the new Aygo hybrid, I got a far better deal than offered elsewhere with no hard sell.

Ali Yaseen who dealt with me was very professional and always available to assist me during the sales process.

No hestitation in recommending this dealership.

2026年1月22日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good afternoon Dave. Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Ali provided a great service

Ali provided a great service. Located a super car within our budget. The whole transaction went smoothly and everything was clearly explained.

2026年1月17日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good morning Per. Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Vertu Mazda Hamilton Outstanding

We just drove home to Alford in Aberdeenshire - from the Vertu (Toyota and Mazda) Hamilton on garage - with our new Mazda CX60 car, and it is fabulous 😍.

The car is outstanding, in terms of quality, technology, kit, driveability, and fuel consumption.

The Cx60 is our first plug-in-hybrid car and it is a fantastic car to drive, as it drives wonderfully smoothly and it has sooooo many helpful features to assist in making the drive relaxing and pleasurable.

We must give a special mention to our sales executive - Yoan - as he was an absolute gentleman with the purchase, highly professional, friendly, knowledgeable, sensible, a great listener and extremely thorough with both the sale of the CX60 and with the trade-in of our Nissan Qashqai. 10 stars out of 10 for Yoan.

Finally, when collecting the car, we arrived slightly earlier than expected and as a consequence, Scott (one of the sales consultants) stepped-in to complete the sale, purchase and collection of our new car. He was outstanding.....and even sold us a three year service plan (including first MOT) during our relaxed exchange of cars. Scott was superb - and a great team player for Vertu.

We would highly recommend Vertu (Toyota and Mazda) Hamilton for purchasing any new Toyota/Mazda....and a massive 11 stars out of 10 for Scott. Dr David and Mrs L

2026年1月15日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good morning, Thank you, Dr David and Mrs L, for such a wonderful review. We’re delighted to hear how much you’re enjoying your new Mazda CX‑60 and that its quality, technology and smooth hybrid drive have made such a great impression.
Your praise for Yoan and Scott means a great deal — both will be thrilled to hear your kind words and star‑worthy ratings. It’s fantastic to know the whole experience at Vertu Toyota & Mazda Hamilton was relaxed, professional and enjoyable.
Wishing you many happy miles in your CX‑60. Kind regards, Kerry

5つ星のうち5の評価

(Toyota and Mazda) Hamilton - Outstanding and we Highly Recommend this Vertu Car company.

We just drove home to Alford in Aberdeenshire - from the Vertu (Toyota and Mazda) garage in Hamilton - with our new Mazda CX60 car, and it is fabulous 😍.

This car is outstanding, in terms of quality, technology, kit, driveability, and fuel consumption.

The Cx60 is our first plug-in-hybrid car and it is a fantastic car to drive, as it drives wonderfully smoothly and it has sooooo many helpful features to assist in making the drive relaxing, safe and pleasurable.

We must give a special mention to our sales executive - Yoan - as he was an absolute gentleman with the purchase, highly professional, friendly, knowledgeable, sensible, a great listener and extremely thorough with both the sale of the CX60 and with the trade-in of our Nissan Qashqai. 10 stars out of 10 for Yoan.

Finally, when collecting the car, we arrived slightly earlier than expected and as a consequence, Scott (one of the sales consultants) stepped-in to complete the sale/trade-in, purchase and collection of our new car. He was outstanding.....and even sold us a three year service plan (including first MOT) during our relaxed exchange of cars. Scott was superb - and a great team player for Vertu.

We would highly recommend Vertu (Toyota and Mazda) Hamilton for purchasing any new Toyota/Mazda....and a massive 11 stars out of 10 for Scott. Dr David and Mrs Helen Lal

2026年1月15日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you so much for your kind words! We are so happy to hear that Yoan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

5つ星のうち5の評価

Very approachable and personal service…

Very approachable and personal service from the team which was professional throughout. All questions were answered fully

2026年1月14日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good afternoon James. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

This was the first time purchasing a…

This was the first time purchasing a car in 5 years and the experience with Vertu was so positive. William who was supporting us couldn’t have been more knowledgeable through this experience. We were able to take our time and not feel rushed as this is very common in other car garages. 10/10 experience and would recommend.

2025年12月16日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

I recently purchased a used car from…

I recently purchased a used car from VertuMotors Toyota in Hamilton (near Glasgow). I was very nervous before buying as the car was not new, but Sales Executive Terry Reid helped me from the start until the end of the process. He was extremely patient (even with an annoying customer like me 😂), answered all my questions many times, and really built my trust.
The car is in excellent condition, exactly as described, and I’m very happy driving it now. This dealership clearly cares about the quality of their vehicles and about customer satisfaction.
A big thank you to Terry for the fast paperwork, fixing all the issues, his patience, understanding, and friendly human approach. Thanks also to the whole team at this branch for their quick and well-organised work. Highly recommended!
Love my Toyota C-HR 🩶

2025年12月8日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good afternoon, Elmira. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Terry and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Danielle

5つ星のうち5の評価

VERTU TOYOTA HAMILTON

Customer Service couldn’t be bettered! Jenna was superb throughout, as was her Manager who I think was Chris. Courteous and polite every time we contacted them as well as their understanding of our needs. All in all it was an excellent experience.

2025年11月21日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

Amazing Experience at Vertu Motors Hamilton

I had an amazing experience at Vertu Motors Hamilton. Warm reception, Andrew Fleming made it easy and smooth for me during my visit and explained the processes thoroughly, eventually got my Toyota Icon RAV4.

2025年11月13日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

This being my first visit to Vertu…

This being my first visit to Vertu Hamilton I felt at ease during the sales process and was well advised by Mr T Reid regarding the vehicle I wanted to purchase and also the value of the car I was trading in, so all in all everything went smoothly and trouble free

2025年11月8日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good morning Rhod. Thank you so much for your kind words! We are so happy to hear that Terry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Yet again another smooth transition at…

Yet again another smooth transition at Vertu Motors Hamilton when purchasing my new car. Terry and all the staff I came into contact with were as helpful as always.

2025年10月24日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Great experience

Good service and really friendly staff. Ewan was very helpful.

2025年10月16日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good morning. Thank you for your kind feedback! We're so pleased to hear you received great service and found our team friendly and supportive. A special thanks to Ewan for making your experience a positive one — we’ll be sure to pass on your appreciation. We hope you enjoy your new vehicle and look forward to welcoming you again! Kind regards, Kerry

5つ星のうち5の評価

Katie Hamilton

Katie Hamilton was extremely helpful, if she did not know the answer she promptly went to Chris her manager and got the answer for us

2025年10月11日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good morning, Elizabeth. Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

5つ星のうち5の評価

I have been served by Ali and he helped…

I have been served by Ali and he helped me choose the right car at a good price, he went extra miles to deliver my car and I am bery happy about my purchase!!

2025年9月22日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

New Toyota Yaris Hybrid

Bought my new Toyota Yaris Hybrid from Vertu Toyota Hamilton. Picked it up today. Received it at a discounted price through Carwow, than any other Toyota Branch. Great service from the whole team, warm welcome,offered a choice of warm beverage and a treat. Terry Reid dealt with the whole process from order to collection and gave great advice. Signed up for a Toyota Service Plan.

2025年9月19日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Terry and the team. We hope to see you again soon. Happy motoring, Kerry

5つ星のうち5の評価

Great experience and would recommend!

Ali in the Hamilton branch was brilliant from the very beginning and couldn't have done more for me. From enquiry to test drive to handover, Ali made it all seamless and easy as a customer and was able to get the car ready for pickup fast too. He was even able to get some touch up organized on the car prior to collection after some minor damage was discovered during valeting to ensure the car was in the best possible condition for pickup which was very much appreciated!

2025年9月18日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

5つ星のうち5の評価

Pleasant Experience

Service was good always putting us first with our needs and requirements, well mannered and explained everything when asked a question.

2025年9月16日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Ali the salesman with whom we dealt…

Ali the salesman with whom we dealt with was very helpful and courteous when we asked any questions. Anytime I had to contact him if he wasn’t available he would always call back he couldn’t be more helpful. Thanks Ali

2025年9月2日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Exceptional service from

Exceptional service from
Terry

2025年9月2日
自発的なレビュー
Vertu Motors  - Toyota Hamilton ロゴ

Vertu Motors - Toyota Hamilton からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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