Vertu Motors - Toyota Leicester レビュー 

162
TrustScore 5段階評価の4.5

4.7

129 Welford Road, LE2 6BE Leicester, Leicestershire, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service from Lilly Fitzosimon she was helpdul from the start to the end of my entire car deal. Thank tou for making it special. All of the staff at Leicester vertu motors are very helpful 👍... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a fantastic car from Toyota Leicestershire- great value Sonia who looked after us from start to finish was amazing - she was friendly so helpful patient and made you feel at ease- nothing wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Sonia made me feel relaxed when I test drove an automatic car for the first time . She explained everything about the buying process and kept me informed until I could pick up . Thank you , highly rec... もっと見る

企業が回答しました

5つ星のうち5の評価

Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Toyota Leicester について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • 129 Welford Road, LE2 6BE, Leicester, Leicestershire, 英国

  • 0330 012 2414

4.7

優良

TrustScore 5段階評価の4.5

162件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(162)

過去12か月のレビュー数: 12,736

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer support.

2025年10月20日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

Amazing team

Amazing team
Perfect service
Loved every bit of the experience

2025年10月16日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

5つ星のうち5の評価

No pressure to make decision easy…

No pressure to make decision easy explanation

2025年10月15日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

5つ星のうち5の評価

Amazing service.

Looked after from the second we walked in the door until the day we drove out the showroom. Professional but not pushy, helpful and made to feel at ease. Couldn’t recommend highly enough. Thanks for a great experience.

2025年10月16日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Good morning. Thank you so much for your wonderful feedback! We're delighted to hear that you felt supported and at ease throughout your journey with us — from the moment you arrived to the exciting day you drove out of the showroom. It's fantastic to know our team struck the right balance of professionalism and warmth. We truly appreciate your recommendation and look forward to welcoming you again in the future! Kind regards, Kerry

5つ星のうち5の評価

Sales with Sohail Ahmed at Toyota 10/10

Sohail who was my sales person at Toyota was very helpful and guided me and family all towards the end process.

2025年10月9日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち3の評価

Excellent service

All staff were excellent and took good care of us. From the first visit on Saturday to the 2nd visit on Monday. We were informed at each stage in a friendly and professional manner.

2025年10月11日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

5つ星のうち5の評価

Everyone really helpful

Everyone really helpful

2025年9月30日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Good afternoon Gita. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

New car pick up

Apart from a little hiccup over the collection time a very smooth transaction with polite and knowledgable staff.

2025年10月6日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

5つ星のうち5の評価

Toyota C-HR Handover

Stuart was was extremely helpful and very knowledgeable when ordering my new car. Steve made sure the car was ready for our preferred handover day. He also helped us through the registration process on line and on the phone. Sonia finalised the hand over and was very friendly and extremely knowledgeable about the car and settings. Over all a very pleasurable experience.

2025年10月9日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stuart, Steve and the team. We hope to see you again soon. Happy motoring, Selina

5つ星のうち5の評価

Great teamwork

Great customer/sales team relationship.
Kept up to date on changing delivery situations .Showroom personnel always helpful and professional
Handover was efficient and informative.

2025年10月8日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Good morning, Roger. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

5つ星のうち5の評価

A successful trade-in and purchase process

Stuart our sales exec took us through the trade-in and new car process with great efficiency and humour.

2025年9月30日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Good morning John. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Toyota ch-r

All the staff that we met during the process of finding and purchasing our Toyota ch-r have been a total credit to Vertu Toyota Leicester. I wish all dealers were like this. From the moment we test drove the car,to all questions being answered truthfully and honestly,we knew we had made the right choice. Thank you all so much,very much appreciated. Special thanks to Kelvin for all his help. Regards

2025年9月27日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

5つ星のうち5の評価

Brilliant service

Brilliant service from start to the end. Great staff team (especially Lucy) who sorted everything out. So happy with everything

2025年9月29日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

5つ星のうち5の評価

Great deal with wonderful customer…

Great deal with wonderful customer service.

2025年9月27日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

5つ星のうち5の評価

Friendly staff who took time in the car…

Friendly staff who took time in the car handover process. Thank you Sohail

2025年9月25日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Excellent Service

We have been using this dealership since 2017 and have always had excellent service. Stuart Bolton has been our main contact and he has given us a lot of help and advice which is much appreciated. From the moment we walk into the dealership we feel welcome and respected by all the members of staff. The service team is also excellent and keeps us informed about our car's service.

2025年9月26日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

5つ星のうち5の評価

Everyone at Vertu Toyota Leicester is fab…

Everyone at Vertu Toyota Leicester does a smashing job. Stuart takes care to remember the small details that matter and ensures the customer service is second to none.

I can highly recommend the whole team!

2025年9月23日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

5つ星のうち5の評価

Excellent service

I recently bought a new Yaris Design hybrid at Toyota in Leicester. The staff were very friendly and the process was made simple by the excellent advice offered. I had not driven an EV or hybrid before but everything was explained clearly and I am enjoying my new vehicle.

2025年9月3日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

5つ星のうち5の評価

First new car we have purchased Steve…

First new car we have purchased Steve and Jaz made it a most enjoyable experience

2025年9月15日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Steve, Jaz and the team. We hope to see you again soon. Happy motoring, Kerry

5つ星のうち5の評価

The whole experience has been very easy…

The whole experience has been very easy and straightforward.

2025年9月11日
自発的なレビュー
Vertu Motors  - Toyota Leicester ロゴ

Vertu Motors - Toyota Leicester からの回答

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

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