Vertu Motors - Vauxhall Chingford レビュー 

Vertu Motors - Vauxhall Chingford からの回答

6日前

Thank you for your great review. We're delighted to hear that your airbag replacement was completed quickly and expertly. It's especially pleasing to know that Nick provided such friendly and helpful service throughout your visit.

We'll be sure to pass on your kind comments to Nick and the team.

Kind regards,
Matthew

Vertu Motors - Vauxhall Chingford からの回答

2026年8月19日

Thank you for your fantastic review.

We are delighted to hear that you received excellent customer service from start to finish. It's wonderful to know that Dan Brace and Mark provided such a welcoming, helpful, and customer-focused experience, taking the time to understand your needs and work within your budget.

At Vertu, we believe every customer should feel valued and supported throughout their journey, so it's fantastic to hear that the team delivered exactly that.

Thank you for your recommendation and kind words. We will be sure to pass your feedback on to Dan and Mark.

Kind regards,
Keith

Vertu Motors - Vauxhall Chingford からの回答

2026年8月17日

Thank you for your wonderful feedback.

We’re delighted to hear that Nick was so helpful throughout your visit and kept you fully updated on your vehicle check. It’s great to know that his excellent customer service, communication and friendly approach made such a positive impression.

We’re especially pleased that Nick’s interaction with both yourself and other customers helped make your morning so pleasant. I’ll be sure to pass on your kind words to him.

Kind regards,
Matthew

Vertu Motors - Vauxhall Chingford からの回答

2026年8月14日

Hi Robert,

Thank you for your review.

We're pleased to hear Nick was very helpful and made your experience a positive one. We appreciate your feedback and your 5 star rating.

Kind regards,
Danielle

Vertu Motors - Vauxhall Chingford からの回答

2026年8月13日

Hi Saroj,

Thank you for taking the time to leave us such a wonderful 5-star review.

We are truly delighted to hear about your continued positive experience with Vauxhall Chingford over the past three years. It’s especially heartwarming to know that Sonia Magnifico has consistently provided exceptional customer service and built such a strong relationship with you during that time.

We are also deeply sorry to hear of the loss of your son. During such a difficult period, it means a great deal to hear that Sonia showed genuine sensitivity, care, and understanding. Supporting our customers as people, not just as customers, is incredibly important to us, and your comments are a wonderful reflection of Sonia's compassion and professionalism.

Congratulations on your new Vauxhall Frontera. We're delighted to hear that you loved your Mokka and have returned to us for your second vehicle. The fact that Sonia remembered you and helped make your visit another positive experience is exactly the kind of service we strive to deliver.

Thank you again for your kind words and loyalty. We will make sure your lovely feedback is shared with Sonia, who will be truly touched by your comments.

We wish you many happy miles in your new Frontera.

Kind regards,
Liza.

Vertu Motors - Vauxhall Chingford からの回答

2026年8月12日

Hi Jemma,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that you had an amazing experience with Vauxhall Chingford and that Nick was able to resolve your airbag recall quickly and efficiently. Providing prompt, helpful service and ensuring our customers' vehicles are safe and well looked after is incredibly important to us.

It's especially wonderful to hear that Nick made such a positive impression that you'll be returning for your future Astra needs. Feedback like this is a great reflection of the customer care we strive to deliver every day.

We'll be sure to pass your kind comments on to Nick, who will be delighted to receive them.

Thank you again for your support, and we look forward to welcoming you back in the future.

Kind regards,
Liza.

Vertu Motors - Vauxhall Chingford からの回答

2026年8月11日

Good afternoon Kelly,

Thank you for your wonderful feedback, it’s great to hear Sonia provided such transparent and professional support throughout your experience. We’re delighted she made such a positive impression and that you would highly recommend her.

Kind regards,
Dean

Vertu Motors - Vauxhall Chingford からの回答

2026年8月10日

Hi David,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that Nick provided such courteous and helpful service during your experience with Vauxhall Chingford. Delivering excellent customer care and keeping our customers informed is something we take great pride in, so it's wonderful to know that Nick exceeded your expectations.

It's especially pleasing to hear that he was able to complete everything quicker than anticipated while still providing the high level of service you deserved.

Thank you again for your kind feedback. We'll be sure to pass your comments on to Nick, who will be delighted to receive them.

Kind regards,
Liza.

Vertu Motors - Vauxhall Chingford からの回答

2026年8月10日

Hi Esin,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that Nick provided such helpful and professional service during your experience with Vauxhall Chingford. Delivering excellent customer care and ensuring our customers feel supported throughout their journey is exactly what we strive for.

Thank you also for your recommendation. Your kind feedback will mean a great deal to Nick, and we'll be sure to pass your comments on to him.

Thank you again for choosing Vauxhall Chingford. We look forward to welcoming you back in the future.

Kind regards,
Liza.

Vertu Motors - Vauxhall Chingford からの回答

2026年8月7日

Good afternoon Ermelinda,

Thank you for your kind feedback, it’s great to hear Nick was so friendly and helpful throughout your experience.

Kind regards,
Dean

Vertu Motors - Vauxhall Chingford からの回答

2026年8月5日

Good afternoon Dexter,

Thank you for your kind feedback, it’s great to hear you’re so happy with the service you received. We’re delighted Nick looked after you so well and helped make your experience a positive one.

Kind regards,
Dean

Vertu Motors - Vauxhall Chingford からの回答

2026年8月5日

Hi Nat,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Vauxhall Chingford.

It’s wonderful to know that Nick was able to answer all of your questions and provide the support you needed. Delivering helpful, knowledgeable, and customer-focused service is exactly what we strive for, so it’s great to hear that Nick went above and beyond to assist you.

We’re especially pleased that your experience was so positive that you plan to return in the future. Your kind words will mean a great deal to Nick, and we’ll be sure to pass your feedback on to him.

Thank you again for your support and for choosing Vauxhall Chingford.

Kind regards,
Liza.

Vertu Motors - Vauxhall Chingford からの回答

2026年8月4日

Good afternoon Amin,

Thank you for your feedback, it’s great to hear you received excellent service from Nick.

Kind regards,
Dean

Vertu Motors - Vauxhall Chingford からの回答

2026年8月3日

Good afternoon,

Thank you for your fantastic feedback, it’s great to hear Sonia was so helpful and kind throughout your experience. We really appreciate your recommendation and are delighted she made such a positive impression.

Kind regards,
Dean

Vertu Motors - Vauxhall Chingford からの回答

2026年8月1日

Thank you for your wonderful feedback.

We’re delighted to hear that Sonia provided such professional and friendly support throughout your experience. It’s great to know that she took the time to explain everything step by step, ensuring both you and your husband felt comfortable and able to ask questions whenever needed.

We’re also pleased to hear that, when collecting your new car, Sonia carefully talked you through all of its features and controls, helping you drive away with confidence.

I’ll be sure to pass on your kind words to Sonia.

Kind regards,
Matthew

Vertu Motors - Vauxhall Chingford からの回答

2026年7月29日

Hi Catherine,

Thank you for taking the time to leave such a wonderful 5-star review. We’re absolutely delighted to hear that Sonia provided such outstanding support while helping you choose your new Motability vehicle.

It’s fantastic to know that Sonia’s compassion, patience, and clear explanations helped make you feel comfortable and confident throughout the process, especially when making the transition to an electric vehicle. Choosing the right car is an important decision, and we’re pleased that the Frontera Electric met your needs while giving you the practicality you required.

Your kind words about Sonia truly reflect the level of care and dedication we strive to provide for all our customers. We’ll be sure to share your lovely feedback with her, and we know she’ll be delighted to hear how much her support meant to you.

Thank you again for your recommendation and for choosing Vauxhall Chingford. We wish you many happy miles in your new Frontera Electric.

Kind regards,
Liza.

Vertu Motors - Vauxhall Chingford からの回答

2026年7月25日

Thank you for your great review.

We are delighted to hear that the team was able to identify and resolve an issue with your car that others had been unable to find. Providing expert support and keeping our customers informed throughout the process is something we take great pride in.

A special thank you for recognising Chris. It's fantastic to know that he supported you every step of the way and made the experience as smooth and stress-free as possible.

We truly appreciate your feedback and thank you for choosing Vertu Motors.

Kind regards,
Keith

Vertu Motors - Vauxhall Chingford からの回答

2026年7月24日

Hi Mary,

Thank you for your fantastic 5-star review!

We’re delighted to hear you continue to receive great service from the team at Vertu Vauxhall Chingford. It’s wonderful to know Sonia made the process of choosing your Motability vehicle so easy, taking the time to explain everything and provide such friendly and efficient support throughout.

We’ll be sure to pass on your kind feedback to Sonia. Thank you for your recommendation and continued loyalty.

Kind regards,
Kerry

Vertu Motors - Vauxhall Chingford からの回答

2026年7月20日

Hi Phil,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that Nick provided such a charming, polite, and professional service during your visit to Vauxhall Chingford.

It’s great to know that the airbag fitting was completed quickly and efficiently, and that you were able to relax in our comfortable waiting area with complimentary refreshments while the work was carried out. We’re thrilled that everything went smoothly and that you left feeling very satisfied with your experience.

We’ll be sure to pass your kind feedback on to Nick and the team.

Kind regards,
Liza.

Vertu Motors - Vauxhall Chingford からの回答

2026年7月20日

Hi Chris,

Thank you for taking the time to leave us a wonderful 5-star review. We’re delighted to hear that Sonia provided such great support with your Motability application and kept you updated throughout the entire process.

It’s fantastic to know that her communication and dedication helped make the experience a positive one for you. We’ll be sure to pass on your kind words to Sonia, who will be thrilled to receive your feedback.

Thank you again for choosing Vauxhall Chingford.

Kind regards,
Liza.