Vertu Motors - Vauxhall Crewe レビュー 

Vertu Motors - Vauxhall Crewe からの回答

2日前

Thank you for your fantastic review. We're delighted to hear that your experience was smooth from start to finish and that Anthony provided such excellent support throughout the process. It's great to know that he took the time to explain everything thoroughly and help you get familiar with all the technology and features of your new DS7.

We're thrilled that you're so pleased with your new car and truly appreciate your recommendation of Vertu Crewe. We'll be sure to pass your kind comments on to Anthony.

Kind regards,
Matthew

Vertu Motors - Vauxhall Crewe からの回答

2日前

Thank you for your wonderful review. We're delighted to hear that Anthony provided such a patient, accommodating, and professional experience throughout your car-buying journey. It's great to know that his honesty, expertise, and commitment to finding the right vehicle for your family helped make the process such a positive one.

We're also pleased that Anthony has continued to provide support after your purchase, ensuring you're completely satisfied with your new car. We'll be sure to pass on your kind comments to him.

Kind regards,
Matthew

Vertu Motors - Vauxhall Crewe からの回答

2026年8月21日

Thank you for your wonderful review.

We are delighted to hear that you found the whole process smooth and straightforward. It's fantastic to know that your experience was such a positive one and that you would choose Vertu again in the future.

Thank you for your support and for choosing Vertu Motors. We look forward to welcoming you back when the time comes for your next vehicle.

Kind regards,
Keith

Vertu Motors - Vauxhall Crewe からの回答

2026年8月19日

Good afternoon,

Thank you for your wonderful feedback, it’s fantastic to hear Anthony provided such incredible support while helping you purchase your first car from a dealership. We’re delighted his patience and guidance helped make the experience so positive and enjoyable. Your kind words are greatly appreciated, and we’re pleased Anthony made such a lasting impression.

Kind regards,
Dean

Vertu Motors - Vauxhall Crewe からの回答

2026年8月17日

Thank you for your feedback.

We’re delighted to hear that you were so happy with the service and support you received from Anthony at Vertu Crewe. It’s great to know that he took the time to understand your requirements and helped find a new car with payments that worked for you.

We hope you enjoy your new car and thank you for choosing Vertu.

Kind regards,
Matthew

Vertu Motors - Vauxhall Crewe からの回答

2026年8月14日 に更新

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We will be in touch to discuss this further. Kind regards, Matthew Knowles - General Manager.

Vertu Motors - Vauxhall Crewe からの回答

2026年8月9日

Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Vertu Motors - Vauxhall Crewe からの回答

2026年8月2日

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3DM0208 Kind regards, Matthew.

Vertu Motors - Vauxhall Crewe からの回答

2026年7月20日

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Natalia and the entire team at Vauxhall Crewe made your purchase journey so seamless.

Your kind words and recognition mean a great deal to us, and we will be sure to share your feedback with Natalia and the team. It's always rewarding to know that our colleagues have helped create a positive and enjoyable experience for our customers.

Congratulations on your new vehicle, and thank you once again for your support.

Kind regards,
Keith

Vertu Motors - Vauxhall Crewe からの回答

2026年7月3日

Thank you for your great feedback. We’re delighted to hear that Billy provided such helpful and knowledgeable support, making your experience a positive one from start to finish.
We truly appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
Matthew

Vertu Motors - Vauxhall Crewe からの回答

2026年7月3日 に更新

Good morning, Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. I will personally investigate the situation and will be in touch with you directly to discuss further. Kind regards, Matthew Knowles, General Manager

Vertu Motors - Vauxhall Crewe からの回答

2026年6月4日 に更新

Thank you so much for your wonderful feedback! We’re delighted to hear that Billy provided such an amazing, seamless, and professional experience for you. It’s great to know he was able to answer all your questions and make the whole process enjoyable. Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to Billy.
We hope you’re enjoying your new car and look forward to welcoming you again in the future.
Kind regards,
Keith

Vertu Motors - Vauxhall Crewe からの回答

2026年6月1日

Good morning Mark,

Thank you for your review. It’s great to hear Natalia made everything clear and easy, and that you received such excellent service throughout.

Kind regards,
Dean

Vertu Motors - Vauxhall Crewe からの回答

2026年5月7日

Good afternoon Vivien,

Thank you for your review. It’s great to hear that Jason looked after you so well from start to finish, making the whole process warm, welcoming, and pressure‑free. Staying in touch even after collection to check everything was right really shows the level of care we aim to provide. We’re delighted you had such a positive experience with the team.

Kind regards,
Dean

Vertu Motors - Vauxhall Crewe からの回答

2026年5月6日

Good afternoon Stacey,

Thank you for your feedback. It’s great to hear that Anthony and Geoff were extremely helpful in clearly explaining the options available to you as your agreement was coming to an end. We’re pleased they were able to support you and make the next steps easy to understand.

Kind regards,
Dean

Vertu Motors - Vauxhall Crewe からの回答

2026年4月27日

Good morning Mark,

Thank you for your review. I’m really pleased to hear that you found the team knowledgeable and friendly, and that your experience was a positive one.

Kind regards,
Dean

Vertu Motors - Vauxhall Crewe からの回答

2026年4月23日

Dear Sue,
Thank you for taking the time to share your feedback and for visiting us at Vauxhall Crewe. We’re really pleased to hear that Ben made you feel welcome and clearly talked you through the options available during your review.
It’s great to know that you enjoyed the test drive of the Astra, even if the timing isn’t quite right just yet, and that Jeff was able to explore alternative options for you without any pressure. We truly appreciate you sharing how understanding and supportive both Ben and Jeff were — respecting our customers’ circumstances and preferences is very important to us.
Thank you again for your kind comments. We’ll be ready to help whenever the time is right, and we look forward to welcoming you back in the future.
Kind regards,
Liza

Vertu Motors - Vauxhall Crewe からの回答

2026年4月19日

Thank you so much for your wonderful feedback.
We’re delighted to hear that Anthony McIntyre went above and beyond to ensure everything was perfect for you. It’s fantastic to know that he understood exactly what you were looking for and made the whole journey of choosing your vehicle feel easy and worry-free. Providing that level of reassurance, attention, and personal service is exactly what we strive for.
Your kind words will mean a great deal to Anthony and will be proudly shared with the wider team. We’re so pleased we could support you in finding the right vehicle and make the experience such a positive one.
Thank you again for choosing us, and we wish you many happy miles ahead.
Kind regards,
Keith

Vertu Motors - Vauxhall Crewe からの回答

2026年4月16日

Hi there,
Thank you for the excellent review. It’s wonderful to hear you were so well looked after by the team, and especially by Natalia.
Her friendly, knowledgeable, and patient approach really shines through in your comments — giving you plenty of time to ask questions, take a test drive, and understand every step of the process. That’s exactly the experience we want every customer to have.
Great to hear the car was immaculate and beautifully presented too. Delighted you’re so happy all round.
Kind regards,
Kerry

Vertu Motors - Vauxhall Crewe からの回答

2026年4月11日

Hi Louise
Thank you for your wonderful feedback. We're delighted to hear you had such a great experience buying your new car. It’s lovely to know you were warmly greeted from your first visit, shown all the options, and never felt pressured.
We’re especially pleased that Anthony was so informative and helpful, and that Geoff also provided great service throughout. Knowing that they made the process easy and helped you feel at ease — especially when dealing with people isn’t usually your favourite thing — really means a lot.
Thank you for the high recommendation.
Kind regards
Dawn