Vertu Motors - Vauxhall Durham レビュー 48

Vertu Motors - Vauxhall Durham からの回答

2026年5月21日

Hi William
Thank you for your lovely feedback. We're really pleased to hear that the process was so easy to apply for and that you had such a positive experience with our fabulous team.
Your kind words are truly appreciated.
Kind regards
Dawn

Vertu Motors - Vauxhall Durham からの回答

2026年5月12日

Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process professional and helpful throughout. Providing clear, supportive service from start to finish is very important to us, and it’s great to know this was reflected in your experience.
Thank you again for choosing us, and we hope you enjoy your new vehicle.
Kind regards,
Keith

Vertu Motors - Vauxhall Durham からの回答

2026年4月29日

Good morning Sheila,

Thank you for your review. We’re pleased to hear you received plenty of help from the moment you arrived, and that the team were polite and helpful throughout.

Kind regards,
Dean

Vertu Motors - Vauxhall Durham からの回答

2026年4月26日

Thank you for your feedback. We’re pleased to hear that you received a friendly welcome alongside an informative discussion, and we really appreciate you taking the time to share your experience.
Kind regards,
Matthew

Vertu Motors - Vauxhall Durham からの回答

2026年4月16日

Hi there,
Thank you for your lovely feedback. We're delighted to hear how happy you are with your new car and that it arrived sooner than expected. It’s wonderful to know that Alison made the whole process so easy for you, kept in touch throughout, and kept you fully updated. Hearing that you couldn’t fault anything really means a lot to us.
Enjoy your new car!
Kind regards
Dawn

Vertu Motors - Vauxhall Durham からの回答

2026年4月10日

Thank you for your review. We’re delighted to hear that everything was great from start to finish. Providing a smooth and positive experience for our customers is always our aim, and your feedback is truly appreciated.
Kind regards,
Keith

Vertu Motors - Vauxhall Durham からの回答

2026年4月8日

Good afternoon Graham,

Thanks for your feedback. I’m really pleased to hear everything went smoothly and that Gary made the experience an easy and positive one for you.

Kind regards,
Dean

Vertu Motors - Vauxhall Durham からの回答

2026年3月25日

Thank you so much for sharing your experience. It’s fantastic to hear that Gary made such a positive impression and supported you every step of the way. We’re delighted that his professionalism, friendly approach, and dedication helped you find the perfect car at the best price.
We truly appreciate your kind words — and it’s wonderful to hear we’ve gained a customer for life!
Kind regards,
Matthew

Vertu Motors - Vauxhall Durham からの回答

2026年3月22日

Hi Neil,
Thank you so much for your fantastic 5‑star review! We're delighted to hear that you’re pleased with both the excellent customer service and your new car. It’s wonderful to know you’d recommend us — feedback like this really means a lot to the team at Vauxhall Durham.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Vertu Motors - Vauxhall Durham からの回答

2026年3月17日

Good afternoon Geoff,

Thank you for taking the time to leave a review. I’m really pleased to hear you found the team friendly, knowledgeable, and focused on great customer service — that’s exactly what we aim to deliver.

We really appreciate your feedback.

Kind regards,
Dean

Vertu Motors - Vauxhall Durham からの回答

2026年3月15日

Hi Siobhan,
Thank you so much for your wonderful 5-star review. We're delighted to hear that you received such excellent customer service at Vauxhall Durham. It’s great to know the team member supporting you was patient, helpful, and made the big decision of buying a new car feel as easy as possible — even setting up your satnav and phone before you drove away.
We truly appreciate your recommendation and are thrilled that you had such a positive experience with us.
Kind regards,
Liza

Vertu Motors - Vauxhall Durham からの回答

2026年3月15日

Hi Siobhan,
Thank you for your wonderful 5-star review. We're delighted to hear that you received excellent customer service at Vauxhall Durham. It’s great to know that the team member supporting you was patient, helpful, and made the big decision of buying a new car as easy as possible — even going the extra mile to set up your satnav and phone.
We truly appreciate your recommendation and are so pleased that you had such a positive experience.
Kind regards,
Liza

Vertu Motors - Vauxhall Durham からの回答

2026年2月20日

Good afternoon Ray,
Thank you for sharing your feedback. I’m really pleased to hear that the team looked after you so well, especially with the added pressure of needing a car sooner than expected. It’s great to hear that Martin was able to step in and get everything sorted quickly for you.
Excellent service is exactly what we aim for, so your comments mean a lot.
Kind regards,
Dean

Vertu Motors - Vauxhall Durham からの回答

2026年2月17日

Hi Maureen,
Thank you for leaving this review. We are so pleased to hear that the Motability team were helpful and efficient, and that they made you feel comfortable and at ease throughout the process. It is great to know everything about your new car was explained clearly and that you received support with adjustments and setting everything up.
Your feedback is very much appreciated.
Kind regards,
Danielle

Vertu Motors - Vauxhall Durham からの回答

2026年2月15日

Hi Terry
Thank you for your great feedback. We're really pleased to hear that George Pepper was spot on — a genuine, helpful adviser with real integrity. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Vauxhall Durham からの回答

2026年2月14日

Hi there,
Thank you for taking the time to share such a thoughtful and heartfelt review. We're delighted to hear that your experience at Vertu Vauxhall Durham was excellent from start to finish, especially when collecting your son’s mobility vehicle.
It’s wonderful to know that the team made the whole process feel personal, supportive, and completely unrushed. We’re so pleased that everything was explained clearly and patiently, and that all the car’s features were demonstrated in a way that helped you feel confident and comfortable before leaving.
Your comment about the importance of feeling secure and understood when choosing a mobility vehicle is incredibly meaningful — and we're truly glad to hear the team delivered the care, attention, and understanding your family deserved. That’s exactly the standard we aim for.
Thank you again for your kind words. We're delighted we could help make what could have been a stressful experience feel smooth, positive, and well supported.
Kind regards
Dawn

Vertu Motors - Vauxhall Durham からの回答

2026年2月7日

Thank you for your review. It’s great to hear Gary provided such excellent service and kept an eye out for exactly what you were looking for. We really appreciate your feedback.
Kind regards
Keith

Vertu Motors - Vauxhall Durham からの回答

2026年2月2日

Hi there,
Thank you for leaving such a positive review! We're really pleased to hear that James went the extra mile to find a deal that suited you — he’ll be delighted to know his efforts made a difference.
It’s also great to hear that you found everyone helpful and friendly. Delivering a supportive, welcoming experience is something we take pride in, so your comments mean a lot to the whole team.
If there’s anything you need as you enjoy your new vehicle, we’re always here to help.
Thank you again for choosing us!
Kind regards, Dean

Vertu Motors - Vauxhall Durham からの回答

2026年1月27日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Vertu Motors - Vauxhall Durham からの回答

2026年1月24日

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn