Vertu Motors - Volkswagen Leeds レビュー 

Vertu Motors - Volkswagen Leeds からの回答

2日前

Thank you for your wonderful feedback. We’re delighted to hear that Alex provided such a professional, friendly and pressure-free experience. It’s great to know she took the time to explain everything clearly and allowed you to make your decision at your own pace.

We’re also pleased that you enjoyed the welcoming atmosphere of the showroom and felt comfortable throughout your visit.

Kind regards,
Matthew

Vertu Motors - Volkswagen Leeds からの回答

2日前

Good afternoon Jo,

Thank you for your wonderful feedback, it’s great to hear Gurshran made you feel at ease and provided such welcoming and professional support throughout. We’re pleased all of your questions were answered and that you felt comfortable with the whole experience. Enjoy your new car, and thank you for your recommendation.

Kind regards,
Dean

Vertu Motors - Volkswagen Leeds からの回答

7日前

Hi Daren,

Thank you for taking the time to leave such an outstanding 5-star review. We’re absolutely delighted to hear that Abdul Amin provided first-class service throughout your entire journey, from your initial enquiry right through to the delivery of your new car.

It’s fantastic to know that Abdul kept you informed at every stage, was always available to answer your questions, and took the time to arrange test drives to help you make the right choice between the manual and automatic models. Providing that level of personalised support is exactly what we strive for.

Your comments about Abdul being a credit to Volkswagen Leeds and this being the best experience you’ve ever had with a car dealership are wonderful to hear. We’ll be sure to share your kind feedback with him and the team.

We hope you enjoy every mile in your new car, and thank you again for your recommendation.

Kind regards,
Liza.

Vertu Motors - Volkswagen Leeds からの回答

7日前

Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that you’re enjoying your new car and that your experience with Volkswagen Leeds was great from start to finish.

It’s wonderful to know that Shane provided attentive and supportive service throughout the process, helping to make your purchase smooth and enjoyable. Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Shane and the team.

Kind regards,
Liza.

Vertu Motors - Volkswagen Leeds からの回答

2026年7月18日

Thank you for your feedback. We’re delighted to hear that you found the process very easy and that the team provided such good support throughout your experience.

We truly appreciate you taking the time to share your comments and hope you enjoy your new car.

Kind regards,
Matthew

Vertu Motors - Volkswagen Leeds からの回答

2026年7月16日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Vertu Motors - Volkswagen Leeds からの回答

2026年7月16日

Hi Lí,

Thank you for your fantastic 5 star review. We're delighted to hear that your car buying experience was smooth, stress free, and welcoming from the moment you arrived.

A special thank you for recognising Gurshran's efforts. We're pleased to hear she was friendly, knowledgeable, and went above and beyond to ensure everything was taken care of for you. It's also wonderful to know that the manager's professionalism and support helped make the entire process seamless from start to finish.

We're thrilled that you're delighted with your new car and that the service you received exceeded your expectations. Your recommendation means a great deal to us, and we'll be sure to share your kind comments with Gurshran and the wider team at Volkswagen Leeds.

Kind regards,
Danielle

Vertu Motors - Volkswagen Leeds からの回答

2026年7月14日

Hi James,

Thank you for taking the time to share your experience. We're delighted to hear this was one of the best sales experiences you've had and that Abdul was a pleasure to deal with. It's fantastic to know you would recommend Vertu Volkswagen Leeds and that you found the service impeccable. We'll be sure to pass on your kind words to Abdul and the team.

Kind regards,
Danielle

Vertu Motors - Volkswagen Leeds からの回答

2026年7月7日

Thank you for your fantastic feedback. We’re delighted to hear that Helen and Sam provided such amazing support throughout the entire process, from ordering your car right through to delivery.
It’s great to know that Helen was always available to answer your questions and made the experience as smooth and straightforward as possible. We’ll be sure to pass on your kind words to both Helen and Sam.
Kind regards,
Matthew

Vertu Motors - Volkswagen Leeds からの回答

2026年7月7日

Thank you for your wonderful feedback. We're delighted to hear that you received excellent service and that our team kept you informed throughout the repair process. It's great to know that the check-in and collection experience was smooth, efficient, and professional.
We also appreciate your constructive comments regarding overnight stays. Customer feedback like yours helps us identify opportunities to improve our communication and set expectations as early as possible.
Thank you for choosing Volkswagen, and we look forward to assisting you again in the future. 🚗😊. Kind regards, Selina

Vertu Motors - Volkswagen Leeds からの回答

2026年7月7日

Hi Mike,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that Lucas provided such great support throughout your car-buying experience. It’s wonderful to know he took the time to explain the car in detail, discuss your options, and help you understand all the technical features and controls.
We’re especially pleased that Lucas recognised your busy schedule and worked hard to ensure everything was completed quickly and smoothly, with as little fuss as possible. Your kind feedback will mean a great deal to him and the team at Volkswagen Leeds.
Kind regards,
Liza

Vertu Motors - Volkswagen Leeds からの回答

2026年7月5日

Thank you for your excellent review. We're delighted to hear you found the team friendly, informative, and easy to deal with. It's great to know we helped make buying your car a smooth and straightforward experience.
Many thanks,
Chloe

Vertu Motors - Volkswagen Leeds からの回答

2026年7月6日

Hi there,
Thank you for your fantastic 5-star review!
We’re delighted to hear you received such friendly and knowledgeable service from Lucas. It’s great to know he guided you through every step of the process and continued to support you with your questions after the sale.
We really appreciate your kind feedback and hope you enjoy your new car.
Kind regards,
Kerry

Vertu Motors - Volkswagen Leeds からの回答

2026年7月5日

Thank you for your fantastic feedback. We’re delighted to hear that you had such an excellent experience with Vertu Volkswagen Leeds. It’s great to know that Karolina took the time to answer all your questions, ensure you had a thorough test drive, and make the process smooth and straightforward.
We truly appreciate your recommendation and will be sure to pass on your kind thanks to both Karolina and Sam.
Kind regards,
Matthew

Vertu Motors - Volkswagen Leeds からの回答

2026年7月3日

Thank you so much for taking the time to leave such a thoughtful review and for your patience throughout the repair process.
We're delighted to hear that, despite the complexity of the issue with your vehicle, you felt fully supported and informed every step of the way. While the extended repair time was understandably frustrating, we always strive to ensure our customers receive the highest level of care, and it's wonderful to know that Stephen and the wider Service team were able to make the experience as smooth as possible.
Stephen will be especially pleased to receive your kind recognition. Keeping our customers updated and ensuring they remain mobile during repairs is incredibly important to us, so we're glad the courtesy vehicles helped you continue with your plans, including your holiday travels.
We're also thrilled that your vehicle has been returned to you in excellent condition and that you're enjoying it even more now. Your feedback means a great deal to the team, and we're pleased that the hamper and chocolates were a welcome surprise.
Thank you again for your recommendation and for placing your trust in Vertu Leeds for your servicing and repair needs. We truly appreciate your loyalty and look forward to assisting you again in the future.
Kind regards, Selina

Vertu Motors - Volkswagen Leeds からの回答

2026年7月3日

Hi Maxwell,

Thank you for your review!

We’re pleased to hear Darren was so helpful and that you appreciated his friendly, no-pressure approach.

We really appreciate your feedback and hope to welcome you back to Vertu Volkswagen Leeds again soon.

Kind regards,
Kerry

Vertu Motors - Volkswagen Leeds からの回答

2026年7月1日

Thank you so much for your kind words! We are so happy to hear that Abdul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Vertu Motors - Volkswagen Leeds からの回答

2026年6月29日

Thank you for your kind feedback. We’re delighted to hear that Abdul provided prompt quotes and configurations, along with clear communication throughout the process.

I’ll be sure to pass on your kind words.

Kind regards,
Matthew

Vertu Motors - Volkswagen Leeds からの回答

2026年6月28日

Hi Rachel,

Thank you for your fantastic feedback.

We’re delighted to hear Abdul provided such outstanding support from start to finish, especially in helping resolve the situation with your previous vehicle collection. It’s great to know he went above and beyond to ensure everything ran smoothly for you.

We really appreciate your kind comments and will be sure to pass them on to the team.

Kind regards,
Danielle

Vertu Motors - Volkswagen Leeds からの回答

2026年6月27日

Hi Shauny,

Thank you for your fantastic feedback.

We’re delighted to hear you had such a superb experience from start to finish. It really means a lot to the team.

Kind regards,
Danielle