Vertu Motors - Volkswagen Leeds レビュー 

Vertu Motors - Volkswagen Leeds からの回答

2026年5月3日

Thank you, Nick, for such a fantastic review. It’s wonderful to hear that your experience was excellent from start to finish. Shane will be delighted to know his clear explanations and ongoing support made such a strong impression. We’re thrilled you’d recommend both Vertu and Shane, and even happier that you’re enjoying your new VW.

Many thanks,
Chloe

Vertu Motors - Volkswagen Leeds からの回答

2026年4月29日

Good afternoon Ben,

Thank you for your review. It’s great to hear that Daniel and Sam were professional, honest, patient, and approachable throughout. We really appreciate your recommendation and are pleased you found it such a pleasure to deal with them.

Kind regards,
Dean

Vertu Motors - Volkswagen Leeds からの回答

2026年4月29日

Good afternoon Neil,

Thank you for your review. It’s great to hear the process was straightforward and that Helen kept you well supported and informed throughout, especially when adapting to your timescale. We’re pleased everything went smoothly, including the handover on collection day.

Kind regards,
Dean

Vertu Motors - Volkswagen Leeds からの回答

2026年4月28日

Thank you very much for taking the time to share such detailed feedback. We’re delighted to hear that your experience at Volkswagen Leeds was such a positive one and made such a clear contrast to your previous visit elsewhere.
Your kind words about Danny are truly appreciated. It’s wonderful to hear that he was able to accommodate you at short notice and deliver the high standard of customer care you deserve. Knowing that his approach made you and your mother feel valued and confident, and that you were happy to proceed with your chosen car there and then, means a great deal to us.
We’re so pleased to hear that the overall experience exceeded your expectations and that everything went smoothly through to collection the following week. Your feedback will be shared with Danny and the wider team.
Thank you again for choosing Volkswagen Leeds — we hope you continue to enjoy your new car.
Kind regards,
Liza

Vertu Motors - Volkswagen Leeds からの回答

2026年4月26日

Thank you for your kind feedback. We’re delighted to hear that Helen helped make your experience smooth and easy from the test drive through to collection. It’s great to know everything was well organised and delivered as discussed, allowing you to pick up your car with ease. Your comments are very much appreciated.
Kind regards,
Matthew

Vertu Motors - Volkswagen Leeds からの回答

2026年4月23日

Thank you very much for taking the time to share your experience.
We’re delighted to hear that Alex made such a positive impression during your purchase and that Greg Hornett continued that great service afterwards by going above and beyond to resolve the minor issues. It’s fantastic to know the teamwork really stood out and helped make the overall experience such a positive one.
Your kind words will be shared with both Alex and Greg, and we truly appreciate your recommendation. We hope you’re enjoying your vehicle and please don’t hesitate to contact us if we can help in the future.
Kind regards,
Keith

Vertu Motors - Volkswagen Leeds からの回答

2026年4月22日

Dear Eleanor,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received great customer service and found the team to be very supportive during your visit.
Your comments are very much appreciated and will be shared with the team at Volkswagen Leeds. Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Volkswagen Leeds からの回答

2026年4月22日

Dear Michael,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such an enjoyable experience.
Your kind thanks to Kane and Sam are very much appreciated, and it’s great to know they were able to support you so well throughout. Your recommendation to friends and family means a great deal to us and will be shared with the team at Volkswagen Leeds.
Thank you again for choosing Vertu.
Kind regards,
Liza

Vertu Motors - Volkswagen Leeds からの回答

2026年4月22日

Dear Matthew,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience and that Dan G provided a welcoming, pressure‑free approach throughout the process.
It’s great to know that both the car and the deal met your expectations. Your kind comments will be shared with Dan and the team. Thank you again for choosing Volkswagen Leeds.
Kind regards,
Liza

Vertu Motors - Volkswagen Leeds からの回答

2026年4月21日

Dear Elizabeth,
Thank you for taking the time to share your feedback. We’re delighted to hear that Shane made your experience easy and enjoyable with his friendly, knowledgeable and no‑pressure approach.
It’s great to know that he focused on finding the right car for you and achieved exactly what you were looking for. We’re also pleased to hear you enjoyed the little extras — the hot chocolates are definitely a favourite!
Thank you again for choosing Volkswagen Leeds, and we hope you continue to enjoy your new car.
Kind regards,
Liza

Vertu Motors - Volkswagen Leeds からの回答

2026年4月17日

Hi there,
Thank you for your lovely feedback. We're delighted to hear that Alex was so kind, helpful, and happy to take the time to support you at every step. It’s wonderful to know all your questions were answered and that you felt well looked after throughout the process. We’re especially pleased to hear that you love the car you bought — that’s what it’s all about!
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Volkswagen Leeds からの回答

2026年4月11日

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Daniel Gosling was so helpful and able to secure the deal you needed. It’s great to know he kept you updated with all the information required to complete your purchase. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Volkswagen Leeds からの回答

2026年3月22日

Thank you for your lovely feedback. It’s wonderful to hear that from the moment you stepped into the showroom, the customer service stood out. We truly appreciate your kind words.
Many thanks,
Chloe

Vertu Motors - Volkswagen Leeds からの回答

2026年3月22日

Hi both,
Thank you so much for your brilliant 5‑star review! We’re delighted to hear that you had such a positive experience at Volkswagen Leeds. It’s wonderful to know that Darren was incredibly helpful and made the whole process of buying your car feel straightforward — exactly what we always aim to deliver.
We really appreciate you taking the time to share your feedback, and we hope you enjoy your new car!
Kind regards,
Liza.

Vertu Motors - Volkswagen Leeds からの回答

2026年3月22日

Hi Mark,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that Kane delivered such a friendly, professional and efficient service. He’ll be thrilled to know he made such a positive impact and helped create a great experience for you.
We truly appreciate your kind words — it’s wonderful to hear you’re a very happy customer.
Kind regards,
Liza.

Vertu Motors - Volkswagen Leeds からの回答

2026年3月21日

Thank you for sharing such a fantastic review. It’s wonderful to hear that what started as a casual browse turned into finding the perfect car — and that Daniel played such a key role in making that happen. His ability to listen, understand your needs, and work within your budget clearly made the whole experience smooth and stress‑free. It’s great to know his communication and updates kept you fully informed right up to collection. We’re delighted you had such a positive experience, and it’s lovely to hear you’ll be recommending your daughter to him as well. A well‑deserved 10/10 for customer service.
Kind regards,
Chloe

Vertu Motors - Volkswagen Leeds からの回答

2026年3月21日

Hi Jake,
Thank you for the brilliant 5‑star review. It’s great to hear you had such a smooth, enjoyable experience from start to finish. Andy will be really pleased with your feedback — his professional, helpful approach clearly made a big difference.
Fantastic to hear you’re loving the Honda e:Ny1 as well. Highly recommending us means a lot.
Kind regards,
Kerry

Vertu Motors - Volkswagen Leeds からの回答

2026年3月20日

Good afternoon Oxana,

Thank you for such a lovely review. I’m really pleased you received excellent service from start to finish, and it’s fantastic to hear Shane kept you updated and even sorted the private reg transfer for you. I’m glad you’re now driving away in your dream van — that’s brilliant to hear. 🫶

Kind regards,
Dean

Vertu Motors - Volkswagen Leeds からの回答

2026年3月19日

Thank you, Linda, for taking the time to leave this lovely 5‑star review.
We’re delighted to hear that the purchase process at Volkswagen Leeds was streamlined and that the handover was carried out so well. It’s great to know the team took the time to explain your new car clearly, ensuring you felt confident and informed before driving away.
Your feedback is truly appreciated and will be shared with the team.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Volkswagen Leeds からの回答

2026年3月17日

Hi Sana
Thank you for your excellent feedback. We're delighted to hear that you had such a positive experience with Vertu Volkswagen Leeds. It’s wonderful to know that Kane supported you so professionally throughout the entire purchase — keeping communication clear, consistent, and timely, and ensuring every issue was resolved so you received exactly the vehicle you ordered.
We’re also really pleased that Samuel Dyer went above and beyond to make sure everything was just right. Their combined professionalism and customer‑focused approach truly stand out, and your recognition means a great deal to the team.
We're thrilled to hear you're delighted with your new vehicle, and we truly appreciate your recommendation.
Kind regards
Dawn