Vertu Motors - Volkswagen Mansfield レビュー 

Vertu Motors - Volkswagen Mansfield からの回答

2日前

Thank you for your wonderful review.

We are delighted to hear that you were so pleased with both the service and aftersales support you received. It's fantastic to know that the team was accommodating throughout and that you never felt under any pressure at any stage of your journey with us.

Providing a friendly, professional, and customer-focused experience is exactly what we strive for, so we're thrilled that this was reflected in your visit.

Kind regards,
Keith

Vertu Motors - Volkswagen Mansfield からの回答

2日前

Thank you for your wonderful review.

We are delighted to hear that Joe Percy made the purchase of your new VW Polo such a fantastic experience. It's wonderful to know that he went above and beyond throughout the process, ensuring everything was explained clearly and that you felt comfortable and confident every step of the way.

Your comments about Joe's professionalism, friendliness, and attention to detail are greatly appreciated. Providing outstanding customer service and making the car-buying experience enjoyable and stress-free is exactly what we strive for.

Thank you for your recommendation and for choosing Mansfield Volkswagen. We hope you enjoy every mile in your new VW Polo.

Kind regards,
Keith

Vertu Motors - Volkswagen Mansfield からの回答

3日前

Good afternoon Shaun,

Thank you for taking the time to leave a review. We're delighted to hear that Rebecca and Brett provided such clear, helpful support throughout your experience.

It's fantastic to know that their friendly approach and great customer service made such a positive impression. We really appreciate your kind feedback.

Kind regards,
Dean

Vertu Motors - Volkswagen Mansfield からの回答

3日前

Thank you for your fantastic feedback. We're delighted to hear that you had such a positive buying experience with us. It's wonderful to know that our team were friendly, knowledgeable, and enthusiastic, helping to make the process enjoyable from start to finish. We truly appreciate your kind comments and hope you enjoy your new car.

Many thanks,
Chloe

Vertu Motors - Volkswagen Mansfield からの回答

4日前

Good afternoon,

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had a stress-free experience from start to finish and that Mark provided such friendly, helpful, and efficient support throughout.

It's fantastic to know that Mark kept you informed every step of the way and helped make the whole process smooth and enjoyable. We really appreciate your kind feedback.

Kind regards,
Dean

Vertu Motors - Volkswagen Mansfield からの回答

5日前

Good afternoon Karen,

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you received excellent customer service throughout your journey, from your first visit right through to collecting your new car.

It's fantastic to know that Stefan went above and beyond to secure the right car for you at a great price and kept you informed every step of the way. We're also pleased that Mark provided such a thorough handover, ensuring you felt confident and well prepared to enjoy your new vehicle.

Thank you for your kind words about Stefan, Mark, and Brett. We're thrilled they helped make your car-buying experience such a positive one.

Kind regards,
Dean

Vertu Motors - Volkswagen Mansfield からの回答

7日前

Hi Peter,

Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a fabulous experience with Vertu Volkswagen Mansfield.

It’s wonderful to know that the attention you received from start to finish was outstanding and that the team’s friendly and attentive approach helped make your journey such a positive one. Delivering exceptional customer service is exactly what we strive for, so your feedback means a great deal to us.

Thank you also for your recommendation. We’re thrilled that you would recommend Vertu Volkswagen Mansfield to anyone looking for a Volkswagen.

If you ever need anything in the future, we’re always here to help.

Kind regards,
Liza.

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月30日

Thank you for your wonderful review.

We are delighted to hear that you had a great experience and that Jonathan was so helpful and patient throughout the process. Providing friendly, professional service and ensuring our customers feel comfortable and supported is exactly what we strive for.

Thank you for choosing Vertu Motors. We truly appreciate your feedback and hope you enjoy your new vehicle.

Kind regards,
Keith

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月29日

Hi Dan,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with Joe and the team at Vertu Volkswagen Mansfield. It’s great to know Joe’s friendly, down-to-earth approach and clear communication helped make the whole process smooth and enjoyable.

We’ll be sure to pass on your kind feedback to Joe. Thank you for choosing us, and we hope you enjoy your new car!

Kind regards,
Kerry

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月28日

Hi Shada,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that you received excellent service from Steffan, Stephen, and Brett during your experience with Volkswagen Mansfield. Buying a vehicle should be an enjoyable and comfortable experience, so it's wonderful to know that the team helped put you at ease throughout the process.

Providing friendly, supportive, and professional service is exactly what we strive for, and your kind feedback is greatly appreciated.

We'll be sure to pass your comments on to Steffan, Stephen, and Brett, who will be delighted to hear that they made such a positive impression.

Thank you again for choosing Volkswagen Mansfield. We hope you enjoy many happy miles in your new vehicle.

Kind regards,
Liza.

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月27日

Thank you for your amazing review! We're thrilled to hear that Jamie made the experience so easy and enjoyable for you. It's great to know you were happy with your part-exchange valuation and that your new car was prepared and ready so quickly. We really appreciate your kind words and look forward to helping you again in the future. Enjoy your new car! Kind regards, Selina

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月27日

Thank you for your fantastic review. We're delighted to hear that Steve provided such excellent service throughout your search for the perfect VW T-Roc for your daughter. It's great to know that having the car in stock, clear communication and regular updates made the whole process smooth and enjoyable. We'll be sure to pass your kind words on to Steve and the team at Vertu Volkswagen Mansfield. Thank you for choosing us, and we look forward to helping you again in the future. It's wonderful to hear that great customer service is still making a difference! 🚗😊. Kind regards, Selina

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月23日

Good afternoon Wendy,

Thank you for your wonderful feedback. It’s fantastic to hear you received such a great customer experience from your initial enquiry right through to collecting your new car. We’re delighted the whole process was smooth and enjoyable for you.

A special thank you for recognising Jamie and Naglis. It’s great to know their support, professionalism and customer care helped make your experience such a positive one. We really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月19日

Good afternoon Daniel,

Thank you for your fantastic feedback. It’s wonderful to hear your 200-mile journey was so worthwhile and that you had such an outstanding experience from start to finish.

We’re delighted Brett was able to secure your new Volkswagen T-Roc for you, even staying late to ensure you didn't miss out on the offer. It’s also great to hear Jonathan provided such a warm welcome and helpful guidance, making sure you felt confident and comfortable with your new car. We're pleased the whole experience, from the initial purchase through to collection, exceeded your expectations.

Thank you for taking the time to share your experience, and we hope you enjoy many happy miles in your new T-Roc.

Kind regards,
Dean

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月18日

Thank you for your wonderful review.

We are delighted to hear that Stephen Morgan provided outstanding service from your initial enquiry through to collecting your new Tiguan. Keeping customers informed throughout the journey is something we pride ourselves on, so it's fantastic to know his regular updates and support helped make the experience seamless.

We're also pleased that you were happy with the part exchange valuation on your Passat Estate and that everything came together so smoothly. Your recommendation means a great deal, and we will be sure to share your kind comments with Stephen and the team at Vertu Mansfield.

We hope you enjoy every mile in your new Tiguan and thank you for choosing us.

Kind regards,
Keith

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月16日

Hi Lee,

Thank you for your review. We're delighted to hear that you've collected your second Golf R-Line for your driving school and that Steven and Brett provided fantastic communication and customer service throughout. It's great to know they met your buying criteria at the first appointment and made the whole process so straightforward.

We really appreciate your continued trust in Volkswagen Mansfield and look forward to welcoming you back when it's time for the next two cars.

Kind regards,
Danielle

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月15日

Hi Neil,

Thank you for your review. We're delighted to hear that you experienced a no pressure approach when making your decision. We particularly love your "P" Rules and are pleased that you found the team personal, professional, personable, pleasant, polite, and most importantly, trustworthy. Thank you for your kind recommendation of Volkswagen Mansfield.

Kind regards,
Danielle

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月13日

Hi Russ,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that you had such a positive experience with Volkswagen Mansfield and that Steve provided outstanding service throughout your journey.

It's wonderful to know that Steve made you feel welcome from the outset, took the time to explain the benefits of the ID.3, and arranged a test drive to help you make an informed decision. We're also pleased to hear that any issues were resolved quickly and efficiently, ensuring a smooth and enjoyable experience.

Going the extra mile for our customers is something we pride ourselves on, so it's fantastic to hear that Steve delivering the car to your home helped make the process even more convenient for you.

Thank you for your kind comments about the level of customer service you received. We'll be sure to pass your feedback on to Steve, who will be delighted to hear that he made such a positive impression.

We hope you enjoy many happy miles in your new ID.3 and thank you again for choosing Volkswagen Mansfield.

Kind regards,
Liza.

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月13日

Hi Rachel,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that you had an excellent experience with Volkswagen Mansfield and that the customer service you received was of such a high standard throughout.

It's wonderful to know that Stephen provided professional, helpful support and made the entire purchase process straightforward and hassle-free from start to finish. Creating a smooth and enjoyable experience for our customers is exactly what we strive for, so your feedback is greatly appreciated.

Thank you also for your recommendation. We'll be sure to pass your kind comments on to Stephen and the wider team, who will be delighted to receive them.

We hope you enjoy many happy miles in your new vehicle and look forward to welcoming you back in the future.

Kind regards,
Liza.

Vertu Motors - Volkswagen Mansfield からの回答

2026年8月11日

Thank you for your wonderful review, Clive.

We are delighted to hear that you had such an excellent experience purchasing your new T-Roc. It's fantastic to know that the team kept you informed throughout, explaining each step clearly and making the whole process smooth and enjoyable.

A special thank you for your kind words about Steve. We're pleased to hear that his calm, professional, and no-pressure approach helped make your purchase such a positive experience. It's also great to know that Nag was on hand to explain the available options and support you throughout your journey.

Thank you for your recommendation and for choosing Vertu Motors. We hope you enjoy every mile in your new T-Roc.

Kind regards,
Keith