Vertu Motors - Volvo Exeter レビュー 

Vertu Motors - Volvo Exeter からの回答

2日前

Hi Eddie,

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that you received excellent service from the team during your purchase of your Volvo V60. It's especially pleasing to know that Caitlin Thompson made such a positive impression with her knowledge, patience, and willingness to go the extra mile to help you, including assisting with setting up apps on your phone.

Your kind words will mean a great deal to Caitlin and the wider team, and we will be sure to share your feedback with them.

We hope you are enjoying your new V60, and we look forward to welcoming you back to Volvo Exeter in the future.

Kind regards,

The Volvo Exeter Team

Vertu Motors - Volvo Exeter からの回答

5日前

Hi Marcin,
Thank you for your fantastic 5-star review!
We’re delighted to hear the team at Vertu Volvo Exeter were able to accurately diagnose and resolve the issue after you had experienced ongoing problems elsewhere. It’s wonderful to know the repair was completed promptly and that your car is now running as it should.
A special thank you for recognising Dan Carnell for his excellent support throughout the process. We’ll be sure to pass on your kind feedback.
We really appreciate your recommendation and are pleased we could get you back on the road with confidence.
Kind regards,
Kerry

Vertu Motors - Volvo Exeter からの回答

2026年7月3日

Hi Barry,

Thank you for your fantastic 5-star review!

We’re delighted to hear you received excellent support in all aspects of your experience with Vertu Volvo Exeter.

We really appreciate your feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Vertu Motors - Volvo Exeter からの回答

2026年7月1日

Hi Mandy,

Thank you for your feedback.

It’s great to hear you felt welcomed and that everything was clearly explained, and that the team were friendly and professional throughout.

Kind regards,
Danielle

Vertu Motors - Volvo Exeter からの回答

2026年6月30日

Thank you for your feedback. We’re pleased to hear that the issue was resolved quickly and that you received a knowledgeable and efficient service.
We appreciate your patience following the initial delay and are glad everything was completed smoothly.
Kind regards,
Matthew

Vertu Motors - Volvo Exeter からの回答

2026年6月21日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Vertu Motors - Volvo Exeter からの回答

2026年6月19日

Thank you for sharing your experience. We’re delighted to hear that everything was great with George and the team at Vertu Exeter. Your feedback is truly appreciated.

Many thanks,
Chloe

Vertu Motors - Volvo Exeter からの回答

2026年6月18日

Good afternoon ,

Thank you for your feedback, it’s great to hear James was professional, knowledgeable and made you feel at ease without any pressure.

Kind regards,
Dean

Vertu Motors - Volvo Exeter からの回答

2026年6月17日

Good afternoon Andrea,

Thank you for your review. It’s great to hear that the purchasing process felt seamless and that the team provided such friendly and helpful support throughout. Harrison will be pleased to know he made a positive difference to your experience.

Kind regards,
Dean

Vertu Motors - Volvo Exeter からの回答

2026年5月28日

Hi Rick,
Thank you for your great feedback! We’re thrilled to hear you had a 5-star experience with us at Volvo Exeter.
It’s fantastic to know George delivered such a professional service throughout and helped you find such a stunning vehicle — it sounds like a real head turner! We’ll be sure to pass your kind words on to him.
Enjoy your new car, and thank you again for choosing Vertu!
Kind regards,
Kerry

Vertu Motors - Volvo Exeter からの回答

2026年5月24日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Vertu Motors - Volvo Exeter からの回答

2026年5月24日

Thank you for your continued loyalty and for taking the time to share such a wonderful review. Purchasing your fourth Volvo with us over 18 years is truly appreciated, and it’s fantastic to hear how highly you regard both the reliability of the vehicles and the service provided.
We’re delighted that James made your most recent experience such a positive one. It’s great to know the entire process — from part exchange through to finance and selecting the perfect specification — was seamless and efficient. He’ll be very pleased to hear your kind feedback.
Thank you again for your support, and we hope you enjoy every moment in your new XC40. We look forward to welcoming you back again in the future.
Kind regards,
Keith

Vertu Motors - Volvo Exeter からの回答

2026年5月18日

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that you received great service and found the team helpful and friendly throughout your visit. Your kind words are truly appreciated.
Kind regards
Dawn

Vertu Motors - Volvo Exeter からの回答

2026年5月4日

Hi Janet,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such friendly and professional service at Vertu Volvo Exeter from start to finish.
It’s great to know that George was knowledgeable, offered you a test drive, and kept you well informed throughout your car’s progress. We’re especially pleased to hear that you never felt under pressure and that clear information was provided to help you make informed choices around finance and insurance options.
Your feedback is really appreciated and will mean a great deal to George and the whole team. Thank you again for choosing Vertu Motors.
Kind regards,
Liza.

Vertu Motors - Volvo Exeter からの回答

2026年5月2日

Thank you for sharing this great feedback. I’m really pleased to hear you found the customer service strong across the board, and that the dealership felt professional and welcoming. It’s also wonderful to know you’re happy with the value of your new vehicle.

Many thanks,
Chloe

Vertu Motors - Volvo Exeter からの回答

2026年5月1日

Good afternoon Shirley,

Thank you for such a wonderful review. I’m really pleased to hear how supported and looked after you felt throughout every stage of your purchase, from understanding the car and the test drive to getting set up comfortably and connected before driving away. It’s great to know the team listened carefully to what you wanted and made everything clear and stress‑free, especially if you’re not mechanically minded.

I’m also glad everything was sorted quickly with the loan and that you’re loving the car (and the coffee too!). We really appreciate your kind words and look forward to welcoming you back when the time comes.

Kind regards,
Dean

Vertu Motors - Volvo Exeter からの回答

2026年4月24日

Dear Nigel,
Thank you for taking the time to share your feedback. We’re delighted to hear that buying your new car and trading in your old one was such an easy and relaxed process.
We’re especially pleased to know that you felt no pressure and were able to make your decision in your own time — that’s exactly the kind of experience we aim to provide. Your kind thanks to Harrison are very much appreciated and will be shared with him and the team at Volvo Exeter.
Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Volvo Exeter からの回答

2026年4月23日

Thank you very much for your feedback.
We’re pleased to hear that Caitlin provided such a professional level of service and helped make what can often be a stressful process feel much easier. Ensuring our customers feel supported and confident throughout their purchase is extremely important to us, so your comments are really appreciated.
Thank you again for choosing us, and please don’t hesitate to get in touch if we can help in the future.
Kind regards,
Keith

Vertu Motors - Volvo Exeter からの回答

2026年4月19日

Thank you very much for taking the time to share your experience with us.
We’re delighted to hear that you received excellent service when purchasing your EX30 at Volvo Exeter. It’s great to know that George listened carefully to what you wanted, provided all the information you needed in a clear and balanced way, and arranged the test drive promptly without being overbearing — exactly the experience we aim to deliver.
We also really appreciate your understanding regarding the complications caused by the DVLA issues. While circumstances like these can be challenging, we’re pleased to hear that George and the wider team went the extra mile to get the car to you as quickly as possible, including giving up their own time over the weekend. That level of commitment means a great deal to us.
Your kind comments will be shared with George and the team, and we thank you again for choosing Volvo Exeter. We wish you many happy miles in your new EX30 and look forward to supporting you in the future.
Kind regards,
Keith

Vertu Motors - Volvo Exeter からの回答

2026年4月9日

Thank you for sharing your feedback. While we’re sorry to hear that your first electric car purchase has had a few bumps along the way, we’re really pleased to know that the team at Vertu Volvo have been helpful and supportive throughout. Making the transition to an electric vehicle can come with new challenges, and we’re glad the team were there to assist you. Your comments are very much appreciated, and we hope you continue to enjoy the benefits of electric driving.
Kind regards,
Keith