Vertu Motors - Volvo Yeovil レビュー 85

Vertu Motors - Volvo Yeovil からの回答

20時間前

Thank you so much for your kind words! We are so happy to hear that Ben & Lucy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Volvo Yeovil からの回答

4日前

Thank you for your kind review. It’s great to hear you received such good service from the team in Yeovil.

Many thanks,
Chloe

Vertu Motors - Volvo Yeovil からの回答

7日前

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Vertu Motors - Volvo Yeovil からの回答

2026年5月19日

Hi John
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that your whole experience was great from start to finish.
It’s wonderful to know that Jamie and Alex went above and beyond to guide you through every step — from exploring the range of options to helping you choose the right car for you and your family. Feeling listened to and never under pressure is exactly the experience we aim to provide, so it’s great to hear that really stood out.
We’re also really pleased that everyone you interacted with at Yeovil was consistently professional and polite — your kind words will mean a great deal to the entire team.
Thank you again for your recommendation — it’s truly appreciated.
Kind regards
Dawn

Vertu Motors - Volvo Yeovil からの回答

2026年5月19日

Hi Debra,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a great experience with the team at Volvo Yeovil.

It’s wonderful to know that Josh and Lucy were so helpful and made the whole process enjoyable—your kind words will mean a lot to them. We’re also thrilled to hear that you love your new MINI!

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Volvo Yeovil からの回答

2026年5月16日

Hi Alan,

Thank you for your fantastic 5-star review! We’re delighted to hear that you found the team at Volvo Yeovil professional, patient and helpful.

It’s great to know that everything was clearly and thoroughly explained to you—ensuring our customers feel informed and supported is really important to us, so your feedback will mean a lot to the team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Volvo Yeovil からの回答

2026年5月15日

Good morning Ian,

Thank you for your review. It’s fantastic to hear how dedicated Kieron was in helping you find exactly the right Range Rover Sport SVR, and that his patience and support throughout the process made such a difference. We’re delighted it was all worth the wait and that you got the perfect specification.

Your kind words will mean a great deal to him.

Kind regards,
Dean

Vertu Motors - Volvo Yeovil からの回答

2026年5月13日

Thank you for your kind feedback. We’re delighted to hear that our sales team made such a positive impression by being friendly, knowledgeable, and attentive throughout your visit.
It’s great to know that their advice and approach helped to simplify the car-buying process for you. We truly appreciate your comments and are glad we could make your experience an enjoyable one.
We look forward to welcoming you again in the future.
Kind regards,
Keith

Vertu Motors - Volvo Yeovil からの回答

2026年5月13日

Good afternoon Stephen,

Thank you for your review. It’s great to hear you received friendly and helpful service, with everything explained clearly. Keiron will be pleased to know he made a positive difference.

Kind regards,
Dean

Vertu Motors - Volvo Yeovil からの回答

2026年5月11日

Thank you for your kind feedback. We’re delighted to hear that Joshua provided excellent service and clear communication throughout the entire process of purchasing your new MINI. Your comments are very much appreciated and will be shared with him and the team.

Kind regards,
Matthew

Vertu Motors - Volvo Yeovil からの回答

2026年5月10日 に更新

Hi Jan,

Thank you for your fantastic review and for choosing Volvo Yeovil for your new V60. We’re delighted to hear the whole process was straightforward from start to finish and that communication throughout kept you well informed.

It’s great to know Guy made such a positive impression with his pleasant and helpful approach.

Your comments about the experience being easy and enjoyable really mean a lot to the team. Thank you again for your feedback.

Thank you, Danielle

Vertu Motors - Volvo Yeovil からの回答

2026年5月6日

Good afternoon Anthony,

Thank you for your feedback. It’s great to hear that Max was very polite and explained everything clearly for you. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - Volvo Yeovil からの回答

2026年4月30日

Good afternoon Pete,

Thank you for your review. It’s great to hear you received excellent service from the team at Yeovil Volvo, and Josh will really appreciate your special mention for looking after you.

Kind regards,
Dean

Vertu Motors - Volvo Yeovil からの回答

2026年4月29日 に更新

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. I would like to investigate your concerns in more depth. If you could please send me an email to Ben.Palmer@vertumotors.com with your information we can certainly have this looked into further for you. Kind regards, Ben Palmer - General Manager

Vertu Motors - Volvo Yeovil からの回答

2026年4月25日

Thank you for your review. It’s great to hear the process was straightforward and quick, and that Dean at Land Rover Yeovil supported you so well throughout.

Many thanks,
Chloe

Vertu Motors - Volvo Yeovil からの回答

2026年4月23日

Thank you very much for sharing your experience.
We’re delighted to hear that Linden Holmes made such a positive impression and that you found him helpful, understanding, polite, and refreshingly relaxed with no pressure. It’s great to know you enjoyed the relaxed test drive and the little touches like being offered refreshments, as these all help create the right environment for such an important decision.
Congratulations on ordering your new car – happy days indeed! We really appreciate your feedback and wish you all the best while you wait for delivery. Please don’t hesitate to get in touch if there’s anything we can help with in the meantime.
Kind regards,
Keith

Vertu Motors - Volvo Yeovil からの回答

2026年4月23日

Dear Neil,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received prompt, knowledgeable and professional service in a friendly and relaxed environment.
Your comments are very much appreciated and will be shared with the team at Volvo Yeovil. Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Volvo Yeovil からの回答

2026年4月22日

Dear Vince,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the process easy to deal with, with prompt responses and a straightforward approach throughout.
Your kind comments about John are very much appreciated, and it’s great to know his service made such a positive impression. Thank you for your recommendation and for choosing Volvo Yeovil.
Kind regards,
Liza

Vertu Motors - Volvo Yeovil からの回答

2026年4月21日

Dear Karen,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received great service from Ben and that your experience was a 10/10.
Your kind comments are very much appreciated and will be shared with Ben and the team. Thank you again for choosing Volvo Yeovil — we look forward to welcoming you back in the future.
Kind regards,
Liza

Vertu Motors - Volvo Yeovil からの回答

2026年4月17日

Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you felt so welcome when visiting our Yeovil branch and that Steven and John were able to support you so well throughout your journey. It’s great to know that John’s expert guidance, clear explanations, and helpful suggestions — including exploring different purchase options — made the process feel relaxed and pressure‑free. Turning what could be a daunting experience into an enjoyable one is exactly what we aim for, so your feedback is truly appreciated. I’ll be sure to pass on your kind comments to both Steven and John. Thank you again for choosing us.
Kind regards,
Keith