I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
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The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... もっと見る
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Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... もっと見る
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I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... もっと見る
企業が回答しました
企業情報
Vet's Kitchen について
当該企業による記述
At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.
All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.
We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.
As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.
Visit our website for more info or to shop our range:
連絡先
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, 英国
- 01793 887 555
- contact@vetskitchen.co.uk
- vetskitchen.co.uk
4.5
優良
783件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 40％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
.Vets Kitchen is a very helpful company…
.Vets Kitchen is a very helpful company the orders always arrive on time .
2024年5月13日
Great Service. Great Product for Our Dog
Switched to this dog food following a conversation with a vet. Unfortunately my dog has a very sensitive digestive system, which seems to cause her to be sick if she has anything different. Bought the Vets Kitchen Sensitive Care and my dog as really loved it. No digestive issues since. Ordered direct from Vets Kitchen, which was easy, and it arrived really quickly. Recommended.
2024年5月7日
Always get super efficient service from…
Always get super efficient service from Vet's Kitchen. Their product is made in the UK and I haven't had any problems with their service or supply in the last 10 years. I hope the upcoming changes don't alter this first class offering.
2024年5月23日
Vet's Kitchen からの回答
Thank you for taking the time to leave feedback, we really appreciate it! We aim to continue with the same quality and service as always.
Best Wishes, The Vet's Kitchen Team.
Vet's Kitchen からの回答
Thank you for your review.
All the best, The VK Team.
The delivery address was wrong but an…
The delivery address was wrong but an email got it changed before the order was completed.
2024年5月23日
Vet's Kitchen からの回答
We're glad to hear the address was changed in good time, thanks for the feedback.
Great food have fed elderly rescues &…
Great food have fed elderly rescues & now younger ones on it Fiona nutritionist very helpful A great company Highly recommended
2024年5月23日
自発的なレビュー
Vet's Kitchen からの回答
Thank you for your feedback and for your recommendations.
All the best, Vet's Kitchen.
Vet's Kitchen からの回答
That's great news, thank you for taking the time to leave the review.
Vet's Kitchen からの回答
Thank you for your feedback! All the best, The VK team.
just a nice company that honours its…
just a nice company that honours its discounts when they sell all they have in stock. so ordered a week later with no trouble.
2024年4月16日
Vet's Kitchen からの回答
Thanks Mike, we're pleased to hear we could help. The VK team.
Vet's Kitchen からの回答
Thank you for taking the time to leave a review,
Best Wishes, The VK team.
Vet's Kitchen からの回答
Thank you! We appreciate your comments.
Best Wishes, The VK team.
Brilliant very helpfull
2024年4月24日
Vet's Kitchen からの回答
Thank you for your review!
All the best The Vet's Kitchen Team.
Great advice,communication,service and…
Great advice,communication,service and products!!. Please bring back little stars sensitive treats!!
2024年3月20日
Vet's Kitchen からの回答
Thank you for your review. We're working on some sensitive pork treats, if our trials go well we will hopefully have some later in the year. Please keep an eye on the website for updates.
brilliant customer care
I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses the following day and a replacement product arrived two days later. Brilliant customer care all round. I have fed my little Westie Vets Kitchen dried senstive food for six years now following serious skin problems and he has thrived on it. Vets Kitchen really do care about their products and their customers!
2024年4月3日
Vet's Kitchen からの回答
Thank you for taking the time to leave feedback, we're pleased that your query was resolved. Best Wishes, The Vet's Kitchen Team.
Great !
Great !! These are the only treats my Shihtzu can have without a reaction so I buy in bulk " little stars salmon treats" as he's allergic to everything and on a hyper allergic diet ...
2024年3月26日
Vet's Kitchen からの回答
Hi Sandra, thanks for the review. For updates about the treats please see our first FAQ: https://vetskitchen.co.uk/pages/your-faqs
It’s good to be able to try before you…
It’s good to be able to try before you buy a big bag of food when you’re dog is very fussy like mine and he likes it so i will definitely buy some for him again.
2024年4月10日
Vet's Kitchen からの回答
Thanks for your review.
The Vet's Kitchen Team.
very definitely 5 star company
very definitely 5 star company. Very helpful after 2 phone calls to them. Sorted out my problem easily.
2024年4月15日
Vet's Kitchen からの回答
Thank you for the feedback and for calling us, we're always happy to chat on the phone! All the best, The Vet's Kitchen Team.
Customer Services person was very…
Customer Services person was very helpful when I had a query. Sadly, my dog would not eat the wet food as she is an incredibly fussy eater - its not the food its the dog! She is more accepting of the kibble. Dog possibly has a sort of Spike's syndrome so needs gluten free diet.
2024年4月9日
Vet's Kitchen からの回答
Hi Mary, We are sorry to hear that your dog wasn't keen on the wet food and we see you have returned this to us. We will get it swapped for the dry food as requested and I have sent you an email confirming this (please check junk/spam if you can't find it). Best Wishes, Fiona.
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