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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had an order that hadn’t arrived, and after sending an email I received a response immediately. ( it had been returned without a clear name/ address). Within a day I received my order and a refund... もっと見る

企業が回答しました

5つ星のうち4の評価

Vine apparel was easy to shop with, fast delivery. Purchased the 'comfiest PJs Long - pink hearts'. Beautiful fabric, super soft. Great fit in pants, top large in comparison, but sleeves quite tight... もっと見る

企業が回答しました

5つ星のうち5の評価

Best company I have ever purchased from The dress I first ordered was true to size The service was impeccable I messed up ordering a skirt twice I phoned them and actually spoke to a human be... もっと見る

企業が回答しました

5つ星のうち2の評価

Very poor refund processes - I requested a refund instead of a gift card - I received neither after returning my product. Please keep your tracking number - as they will deny receiving it.

企業が回答しました

企業情報

  1. ファッション アクセサリー店

Vine Apparel について

当該企業による記述

Hey beautiful, it’s Shelley here, owner and founder of Vine Apparel – welcome :)

I wanted to give you a little bit of an idea of how we came about, and what we are about, so here goes.

The word fashion has always intimidated me – I’ve always felt like it meant you needed to be a skinny little model buying expensive labels and looking perfect at all times. I’ve never been a skinny little anything but I LOVE dresses (and pockets, and buttons) and I like to feel good and be comfortable at ALL times. Jeans were my nemesis.

In 2009 I was 23, wanting new clothes all the time, but couldn’t afford the prices in the shops near where I lived (or didn’t want to pay them). So, I sourced some suppliers and decided to give our local markets a go. From there came clothes parties – where people could shop in the comfort of their own homes with their friends whilst I chatted and ate food, and it grew from there.

It seems like a lifetime ago now – I was doing 7 markets per month and 4-5 clothes parties a week, I can honestly say I absolutely slogged it. I hired a girlfriend to help 1 day a week, which turned into 7 days per week, and it goes on. I’ll put some photos below of how we started so you can see how hilarious it was. It blows my mind that it still works, and I continue to learn and make mistakes every single day.

What does Vine Apparel stand for?

Vine Apparel to me is about making it easy. Effortless. Taking the thinking out of getting dressed. We are reliable, in that you will always have something to wear, and that something will look good every single time you put it on. You know how something can look good one day but the next day you have no idea how on earth you wore it the day before? That doesn’t happen with our stuff.

We want choosing what to wear to be one less thing you need to think about.

You can rely on it. You don’t need to be skinny. Or tall. You can be you, and you can look beautiful, and you can feel beautiful, regardless of what’s going on in your world.

And we are affordable. Always. You can treat yourself and still pay your bills. Buy your kids (and yourself of course) an ice cream at the beach. You can still do life.

What are my favourite things about Vine Apparel?

Our customers, our community. I love that people come back! Honestly I do, both in store and online. I love that people know what they’re getting, that people come in to our stores knowing they’ll find something, they won’t have a shopping hangover after, and they will actually wear every single thing they buy from us, often.

And they are honestly the nicest people in the world. Feedback we get all the time is amazing, and my absolute favourite part is that they are real. Not all photo-shopped supermodels who could look good in a paper bag, they are real people.

Mums who are always on the go. 20 something year olds going to gigs or festivals, someone looking for a dress to wear to a wedding, someone, anyone – looking for something they can just throw on on those “I have nothing to wear” days.

I love that our range is so versatile, and so many things are people’s “go to” when they are in a rush, or have something on. And EVERYTHING IS COMFORTABLE!

I love my staff, I love them. I have the best humans in the entire world working with me, and I love every single day. My husband works with us now too, my children are a part of it, it’s just the absolute best.

I just love it, I do. And I especially love having people try things on which would usually be outside of their comfort zone, but they do, and they end up loving it. I think that’s my ultimate. And I love that I can be me, my very own dorky ridiculous self pretty much always wearing my thongs, and people can relate to it.

This is why our aim is not just to sell you clothes – we genuinely want you to get dressed, look in the mirror and smile.

If we can help you with anything, at all, or if you have any questions about anything we do, please get in touch.

Have a beautiful day,
Love Shelley & the Vine Apparel team x

連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

623件のレビュー

5つ星
4つ星
3つ星
2つ星
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ネガティブなレビューの 57%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Great dress

Great dress! I’m not really a dress wearer.. very flattering. Excellent purchase.
Out of stock so many times but I finally bought one!!
Quick to post, well priced
Love it!!

2022年11月29日
Vine Apparel ロゴ

Vine Apparel からの回答

Hey Bernadette. Thanks so much for leaving us such a lovely review!! x

5つ星のうち4の評価

Good because my previous experience…

Good because my previous experience wasn’t so good, but after an issue with Lisa not getting back to me re my order & Michelle quickly solving it, she redeemed herself on my Sunday visit by getting the dress I wanted from upstairs instead of saying she didn’t have it.

2022年12月17日
Vine Apparel ロゴ

Vine Apparel からの回答

Hey Judy. We're so sorry you had a less than desirable experience but we're super happy that it was resolved! Thanks for taking the time to leave us a review. xo

5つ星のうち5の評価

Excellent online experience

Excellent online experience! Fantastic, speedy delivery on orders. Incredible value for money. Beautiful, well constructed garment with great fit.

2022年11月23日
Vine Apparel ロゴ

Vine Apparel からの回答

Thank you, Catherine! This has made our day!! xo

5つ星のうち5の評価

Most products run true to size

Most products run true to size, some are a little roomy. Fun designs, quality made garments. Price points is spot on for the ever changing fashion. Delivery is prompt. All round happy customer.

2022年12月31日
Vine Apparel ロゴ

Vine Apparel からの回答

We're so glad you're happy, Brooke! xo

5つ星のうち5の評価

The site is easy to navigate,ordering…

The site is easy to navigate,ordering is easy . I have ,to date,ordered on at least 5 occasions. Service has been prompt and all items are good quality,well finished and true to size. Well done

2022年12月30日
Vine Apparel ロゴ

Vine Apparel からの回答

We're so happy to hear, Dorothy! xo

5つ星のうち5の評価

Great quality clothing

Great quality clothing. Every item so so comfortable.
Quick delivery and great communication. A return buyer that will be back again.

2022年10月16日
Vine Apparel ロゴ

Vine Apparel からの回答

Thank you, Brooke! We're so happy you're happy! xo

5つ星のうち5の評価

Very fast post

Very fast post, great service, I’m very happy with my dress. Will buy from again.

2022年12月7日
Vine Apparel ロゴ

Vine Apparel からの回答

Thank you, Robyn! xx

5つ星のうち5の評価

Received my Callie skirt fits perfectly…

Received my Callie skirt fits perfectly postage was fast like all the other orders very happy 😃 best online clothing and experience Thankyou .Will keep ordering 🤗

2022年11月10日
Vine Apparel ロゴ

Vine Apparel からの回答

Thank you, Christine! So happy to hear you're loving your skirt. xo

5つ星のうち5の評価

Love Vine Apparel !

I have been buying from Vine Apparel for over 12months now, the service and clothing are 2nd to none. They are prompt and understand true customer service. Thank you, Vine Apparel for your wonderful service.

2022年11月7日
Vine Apparel ロゴ

Vine Apparel からの回答

Thank you for your ongoing support, Carolyn! 😍 xo

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