I had an order that hadn’t arrived, and after sending an email I received a response immediately. ( it had been returned without a clear name/ address). Within a day I received my order and a refund... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had an order that hadn’t arrived, and after sending an email I received a response immediately. ( it had been returned without a clear name/ address). Within a day I received my order and a refund... もっと見る
企業が回答しました
Vine apparel was easy to shop with, fast delivery. Purchased the 'comfiest PJs Long - pink hearts'. Beautiful fabric, super soft. Great fit in pants, top large in comparison, but sleeves quite tight... もっと見る
企業が回答しました
Best company I have ever purchased from The dress I first ordered was true to size The service was impeccable I messed up ordering a skirt twice I phoned them and actually spoke to a human be... もっと見る
企業が回答しました
Very poor refund processes - I requested a refund instead of a gift card - I received neither after returning my product. Please keep your tracking number - as they will deny receiving it.
企業が回答しました
当該企業による記述
37 / 1-5 Thew Parade, 2099, Cromer, オーストラリア
ネガティブなレビューの 57%に回答しています
通常2週間以内に回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought a couple of dresses, jeans and top recently. I loved and kept each one - especially the Miller Dress in cream bought at a bit of risk on Final Sale-No Return to wear on my 60th birthday. I had nothing to fear. I felt and looked stunning on my 60th birthday. Can’t wait to see what else I can buy next.

Vine Apparel からの回答
I have just purchased my first dress from Vine Apparel. It is gorgeous and a great fit. The delivery was prompt. Fantastic service!!!!

Vine Apparel からの回答
I have just received my first order from Vine Apparel and I am thrilled to say the least! The two items I have ordered were exactly as pictured and described. The descriptions on this website are outstanding & give fabulous advise for sizing/fitting etc so really takes the risk out of shopping online. I love that their pictures show the clothing on a range of model sizes from 8 - 16. As a size 14 - 16 the pieces are flattering & comfortable which is so important. My new jeans & top just look amazing on & is such a confidence booster! Super happy customer :)

Vine Apparel からの回答
As always, fantastic product and amazingly quick delivery. The dresses are so cute and easy to wear and the leggings are a perfect go to in cooler weather.

Vine Apparel からの回答

Vine Apparel からの回答
I’ve bought lots of dresses and tops from Vine Apparel, I’m so happy I found them, I was searching for my style and found it. At 52 I was feeling somewhat frumpy and unattractive and really just wanted to disappear, now I feel rather floaty and pretty and far more confident. It’s amazing what some nice clothes can do 😊.
The only problem I’ve had is that some of the very long tops are too long for a shortie like me, but now I’ve found which styles suit it’s all good.

Vine Apparel からの回答
I purchased a dress last Monday 30th January. Once I had paid for it I received an email saying it could take up to 5 days to pack my order. I started to stress as I needed the dress by Friday 10th January for my 60th birthday lunch.
I sent an email on Thursday 2nd February stating my concern about not receiving it in time. I got a respond within maybe 1 hour saying I would hear from their team shortly.
Well I did hear back from that saying it had been posted and on its way.
Then this morning my Australia Post app told me it had all ready been delivered and it wasn’t even midday.
I would just like to thank all the staff for all their help yesterday.
I raced inside with my parcel and opened it straight away. It fitted perfectly and I am so happy with how it looks on. I had also purchased shoes and earrings separately to go with my outfit and they all look amazing together.
I definitely would not hesitate in purchases more clothing from Vibe Apparel, service was amazing.

Vine Apparel からの回答
I love the fabric! But the style doesn’t suit all body shapes.
I found the crotch too high or the front too low to get a comfy fit. I have had to use another top underneath to prevent too much being seen!
I will try to modify it and hopefully have a comfy outfit! (So so close!!)

Vine Apparel からの回答
Products and delivery (within 48 hours of ordering) first rate. My reservations relate to size.
Firstly, your measurements are confusing, measuring the garments flat instead of the circumference. On calling your office this was explained but perhaps both flat and circumference could be listed.
Secondly, although I was able to purchase 2 dresses and a jumpsuit, I find many of your styles aren't available above a Size 18.
Nevertheless, I have been so impressed with Vine that I have recommended you to several friends and family.

Vine Apparel からの回答
I bought the beautiful pink check Palour Dress, it was packaged and sent the very next day, Vine did everything they were meant to do, sadly Oz Post didn't, it was coming to NZ and tracking was giving nothing. I wrote to Vine to ask for assistance, Leanne went out of her way, lodging an enquiry, and keeping up communication with me, updates and understanding, it made the long delivery wait, so much easier, kept me calm and patient.
Anyway, almost 4 weeks later and it's arrived. The Dress is gorgeous, I'm absolutely thrilled with it and it was worth the wait. Thank you Leanne and Vine, you did good and I'm truly grateful 🙏🏻 💗

Vine Apparel からの回答
I placed an order, like I have many times before, I do understand the final sale, but what I received was not what was pictured, ill fitting dresses and one was about 4 sizes too big, I reached out to their team only to be told "no return on final sale" I saved to purchase these dresses and now have clothes I can not wear nor return. I wont be purchasing anything from them again as this has been a costly experience. 25/1 - my review was not for a response from the owner, FINAL SALE regardless, the garments are ill fitting, you advise they fit a 14 when in fact they do not, they would be lucky to fit a size 12. no wonder they are on sale, absolute crap.

Vine Apparel からの回答
I'm happy to see Vine are no longer selling the Bahama pants. They're lovely, until they're washed and shrink! Ladies, don't try to send items back, this company is a nightmare and won't accept returns! I have bought many items that I'm happy with, including a dress I wore for my wedding. Then something faulty, bam, Vine customer service is gone! Don't risk buying from here!

Vine Apparel からの回答
Just wanted to say how much I love your clothes. Have bought several now and loved every one of them.
Congratulations on your quick and efficient turn around on orders too. I feel completely confident I'm getting the best when I order from you and always look forward to receiving my new wardrobe additions. Thank you x

Vine Apparel からの回答
I went to place an order, wanted to do afterpay and it took my money all at once. I am on a tight budget, very unhappy with the site.....

Vine Apparel からの回答
The best customer service I’ve ever received, you make it so easy thank you so much 🙏

Vine Apparel からの回答
Love the dress, great price for a classy outfit, shipping was fast for preChristmas time, very happy with it all.

Vine Apparel からの回答
I have many pieces of clothing from Vine Apparel! Prices are great! Styles are right on fashion or classic. My absolute favourite are the black tights, ever so comfy dressed up or lounging! Some of the fabrics eg linen, are heavy to wear weight wise, and expensive to return post. Would love to have some cool breathing fabrics for summer!

Vine Apparel からの回答
The dress was good quality and nice easy wear material. Unfortunately it didnt fit me so i had to return it.
A little bit of a hassle but they were very nice and I got a refund.

Vine Apparel からの回答

Vine Apparel からの回答
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