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Viva Expeditions レビュー 

526
TrustScore 5段階評価の5

4.8

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5つ星のうち4の評価

Transfers to and from airports were all there and on time.This was very important to us.Hotels were good.We loved the Ecopark near Manaus.Walking tour,santa teresa& Lapa was good with good guide.The a... もっと見る

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5つ星のうち5の評価

Our tour of Peru and Ecuador was made seamless by the fantastic organisation of Pia and Viva. We had limited time, so having everything organised worked well and no time was wasted. All guides and ac... もっと見る

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5つ星のうち5の評価

Agent made organising our trip easy and smooth sailing.She sorted out our flights and insurance quickly and suited all our needs and requirements with no hassles

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5つ星のうち5の評価

We had an amazing experience in Peru and Chile with Viva. The whole trip was organised seamlessly and communication was excellent. Our drivers and guides were all wonderful and the accommodation wa... もっと見る

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企業情報

  1. 旅行代理店

当該企業による記述

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

当該企業による記述

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

連絡先

4.8

優良

TrustScore 5段階評価の5

526件のレビュー

5つ星
4つ星
3つ星
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1つ星

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4.8

すべてのレビュー

(526)

過去12か月のレビュー数: 96

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5つ星のうち4の評価

Transfers to and from airports were all…

Transfers to and from airports were all there and on time.This was very important to us.Hotels were good.We loved the Ecopark near Manaus.Walking tour,santa teresa& Lapa was good with good guide.The afternoon tour of the botanic gardens was however a big disappointment.We were unable to access the gardens.We understood that our entrance fees were covered, which they weren't and then weren't able to use a credit card to pay.The guide had inadequate English which didn't help.The next day,Corcovado and Sugarloaf was great, good guide.Our 2 days at the Iguana Falls were amazing despite a ridiculously long day on the Brazilian side, with a 3am start ,traffic problems, adding wait at the Argentine border-hotel at 9 pm.Our guide,Gabriel was wonderful, so patient and knowledgable.The Fogon dinner certainly was memorable as was the horse whisperer.All flights good

2026年8月5日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that your airport transfers ran smoothly, you enjoyed the hotels, and that there were so many memorable highlights along the way – from the Ecopark near Manaus and Rio, to the incredible Iguazu Falls, Fogón dinner and horse whisperer experience. We’re also delighted to hear Gabriel took such great care of you.

We’re sorry, however, to hear about your experience at the Botanical Gardens. The gardens are not part of our standard programme, so we are currently investigating what was arranged in this instance, particularly around the entrance fees and guiding, as this clearly did not go as expected.

We also appreciate your feedback regarding the very long day travelling to the Brazilian side of Iguazu. Border crossings and traffic can unfortunately add considerable time, although this is an exceptionally long wait time for this border crossing, we recognise just how exhausting a 3am to 9pm day would have been.

Thank you again for travelling with Viva Expeditions and for sharing both the highlights and the areas where your experience could have been better. Your feedback is genuinely helpful to us.

5つ星のうち5の評価

An amazing experience in Peru!

We had an amazing experience in Peru and Chile with Viva. The whole trip was organised seamlessly and communication was excellent. Our drivers and guides were all wonderful and the accommodation was perfect.
The highlight of our trip was the amazing Amazon - we thoroughly enjoyed our Delfin River Cruise and would highly recommend it.
Peru was such an interesting place to visit - the wildlife (in the Amazon), the history, the culture, the food (I never realised the cuisine there was so good!!) and the wonderful people we met along the way all exceeded our expectations.
Viva made the whole experience easy and completely stress free. Thank you for putting together such an unforgettable trip!

2026年7月20日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much for your wonderful review. We're delighted to hear your journey through Peru and Chile exceeded your expectations, and that everything ran seamlessly from start to finish. The Delfin Amazon River Cruise is a truly special experience, so we're thrilled it was the highlight of your trip. Thank you for trusting Viva Expeditions with your adventure, and we hope to help you discover another incredible destination in the future.

5つ星のうち5の評価

South America - Excellent Service

Our tour of Peru and Ecuador was made seamless by the fantastic organisation of Pia and Viva. We had limited time, so having everything organised worked well and no time was wasted. All guides and accommodation were perfect.

2026年6月26日
自発的なレビュー
Viva Expeditions ロゴ

Viva Expeditions からの回答

Hi Dianne, thanks so much for your feedback, we are delighted that you had a wonderful time in Santiago, Peru and the Galapagos. Thanks for travelling we Viva, we appreciate your support.

5つ星のうち5の評価

Very well organised

Very well organised, high level of communication and everything ran smoothly. A great trip!

2026年7月23日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Great to hear you had a fab trip to Peru. Thanks for travelling with us, we appreciate it and would be grateful if you could recommend us to friends and family. Thanks again

5つ星のうち5の評価

Viva was a great company to deal with…

Viva was a great company to deal with they listened to what I want in an Artic cruise and where happy to book the one I picked
Everything was well organised and went like clockwise

2026年7月20日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thank you so much, glad to hear you enjoyed your expedition to Svalbard. We hope to plan more trips for you in the future.

5つ星のうち5の評価

Thank you.

The trip was thoroughly planned and thought out. It was well administered and followed up during the trip. We had a superb experience. Thank you.

2026年7月13日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much for your feedback, its great to hear!

5つ星のうち5の評価

Brazil adventure

Thanks Viva Expeditions for a wonderful Brazil adventure. Five days aboard the Toucana on the Rio Negro in the Amazon was sensational. Time in the Pantanel with its abundant bird and wildlife was very special as were the experiences in the Bonito region. Every aspect of my trip was very well organised and the English speaking guides were exceptional.

2026年6月12日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thank you so much for your lovely review, Kerry! We're so pleased you had such a wonderful adventure in Brazil, and we hope we can help you plan another unforgettable trip soon!

5つ星のうち5の評価

From the time we booked until the time…

From the time we booked until the time we finished our Botswana Safari it was perfect!
Thank you

2026年5月17日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much for your review Wendy! We're so pleased you had such a great time on your Botswana Safari holiday, and we hope we can help you with another trip soon.

5つ星のうち4の評価

The tour was well organized and…

The tour was well organized and everything went as planed. The only reason you didn't get 5 stars is the level of communication between the company and the client which was too minimal.

2026年6月18日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks very much for you feedback. We have spoken to the staff managing your file regarding more communication.

5つ星のうち5の評価

Trip of a lifetime to Quito and Galapagos

This is the 2nd trip I've taken with Viva Expeditions. The first trip I did was exceptional, as was this trip to Quito and The Galapagos Islands. It's such a relief to know that your vacation (save the flights, which are obviously not under their control) will go as promised. You can sit back and enjoy. I definitely plan to work with Viva again for another trip. And I would love to return to Ecuador; the people and the sights were fantastic!

2026年5月24日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much for travelling with Viva Expeditions again Trisha! Yes, we agree, Ecuador is incredible, some of us in the office have been there 3+ times each...we look forward to planning your next adventure!

5つ星のうち5の評価

South America

My husband and I are both in our 70ties and this was our first time traveling to South America. We wanted to see as much as possible and contacted destination specialist Flor, from Viva Expeditions in Albany, to put together a very comprehensive 42 day itinerary through 5 South American countries for us.
Chile, Argentina, Brazil ,Peru, Equator & a 8 day cruise to the Galapagos Island.
Everything went faultlessly and without a hitch. We were met at airports, hotels and always on time, always with a smile. The drivers were super safe, the vehicles comfortable and in great condition and the guides were knowledgeable, pleasant and spoke good English. All Viva’s South America’s representatives were always on call, checking on our progress regularly, keeping in touch through WhatsApp and ready to help if needed. We cannot recommend Viva Expedition highly enough and would definitely use them again. A big thank you to Flor!

2026年5月1日
自発的なレビュー
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thank you so much for sharing such a lovely review. What an incredible first trip to South America — 42 days, five countries and the Galápagos is no small adventure!

Flor will be absolutely thrilled to read your kind words. She puts so much care into creating journeys that feel smooth, safe and special, so it’s wonderful to hear everything came together so well.

Thank you for trusting Viva Expeditions with such a memorable adventure, and we hope we can help you plan the next one!

5つ星のうち5の評価

Our third trip booked with Viva

Our third trip booked with Viva. Tania Gurtin made the whole process amazingly easy to arrange. We specified what we wanted to see and Tania came back to us with suggestions. We made a decision based on locations and costs involved and Tania did the rest.
All our accommodation was really great so comfortable at each location, tents were beautifully present, super comfortable beds and lovely outlook at each location.
The food was as good as what you would received in a town restaurant, very fresh and tasty.
Each location had different hight points - all good but seeing the African painted wild dogs at The Hide had to be a high point along with seeing two male cheetah - not at all expected but we just happened to be in the right location at the right time. David our guide at the The Hide was really great - had a great sense of humour.
At Changa our guide Nash - was a wealth of knowledge and was happy to answer all our questions, and also made us think about what we were seeing. Seeing a large male lion at Changa was a surprise and exciting as he was very close. We did enjoy the pool at Changa camp too.
We were privileged to meet John Stevens at John's Camp and spent an evening with him hearing amazing stories about the camp and the area. Milo the camp owner/manager was so hospitable and caring of the environment and wild life in the area, his team created such a welcoming camp - with exceptional food created by their team over open fires. Our guide Mark was great fun and we all enjoyed our 7km walk beside Long Pool watching the hippo and seeing elephant - thankfully the elephant didn't come too close. Hopefully we will be booking again for another adventure.

2026年5月18日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Hi Kay, thanks so much for all your feedback, sounds like you had an amazing time in Zimbabwe. We look forward to helping you with another adventure, all the best.

5つ星のうち5の評価

Viva Expeditions

We recently travelled with Viva Expeditions through Brazil and Costa Rica (Manaus, Rio de Janeiro, La Fortuna, Monteverde and Manuel Antonio) and were really impressed with how well everything was organised. The whole trip was well put together and ran pretty much like clockwork. We had one weather-related hiccup, our bags did not make it onto our final (4th) flight from New Zealand into Manaus, but the ground team were fantastic and arranged for them to be collected and delivered to us at the Amazon ecolodge and after landing in that heat, after 48 hours odd of travel, and speaking no Portuguese, that was a huge relief! Itineraries and contact details were all provided in advance, we were checked in on and at every airport we were met, looked after, and smoothly transferred to our next destination. Overall, a fantastic trip, we felt well supported throughout and would happily recommend Viva Expeditions.

2026年4月2日
自発的なレビュー
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks for your detailed feedback - glad to hear your got your bags, and that the ground team were able to assist with this. Thanks very much for your recommendation.

5つ星のうち5の評価

Top rate Galapagos Experience.

Communication with our travel consultant was excellent. Everything met our expectations. The choice of Galaxy as our boat company was excellent and Eco Galaxy was a very good boat.

2026年4月25日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Hi Heather, Glad to hear you had such a fantastic experience in the Galapagos. We hope we can assist you with future adventures.

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