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Viva Expeditions レビュー 

526
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち4の評価

Transfers to and from airports were all there and on time.This was very important to us.Hotels were good.We loved the Ecopark near Manaus.Walking tour,santa teresa& Lapa was good with good guide.The a... もっと見る

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5つ星のうち5の評価

Our tour of Peru and Ecuador was made seamless by the fantastic organisation of Pia and Viva. We had limited time, so having everything organised worked well and no time was wasted. All guides and ac... もっと見る

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5つ星のうち5の評価

Agent made organising our trip easy and smooth sailing.She sorted out our flights and insurance quickly and suited all our needs and requirements with no hassles

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5つ星のうち5の評価

We had an amazing experience in Peru and Chile with Viva. The whole trip was organised seamlessly and communication was excellent. Our drivers and guides were all wonderful and the accommodation wa... もっと見る

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企業情報

  1. 旅行代理店

当該企業による記述

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

当該企業による記述

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

連絡先

4.8

優良

TrustScore 5段階評価の5

526件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.8

すべてのレビュー

(526)

過去12か月のレビュー数: 96

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Thanks Viva Expeditions

Thanks Viva Expeditions, especially Pia, I felt safe and secure on my trip with you there as back up, all travel went as planned. GAdventures in Costa Rica was superb with a great guide, wonderful people and amazing places.

2026年4月30日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks for travelling with us again Trish!

5つ星のうち5の評価

Everything went smoothly

Everything went smoothly, on time, and to plan. Guides and drivers were courteous and knowledgeable. When we did have a small irregularity with one of the tours the issue was acknowledged and resolved promptly. Communication was excellent through the booking process, pre-departure, and during our holiday.

2026年5月9日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Glad to hear you had a great time in Chile. Apologies again for the Atacama tour mix up. We look forward to planning your next adventure!

5つ星のうち5の評価

Chilean Adventure with Viva Expeditions

We had the most amazing holiday and all arrangements were perfect. All transfers were on time, all accommodation just what we were looking for and every single guide was outstanding. Couldn't fault anything and we got to see so much of what Chile has to offer. Thank you Bryony and Viva Auckland for your care and attention in putting this holiday together for us.

2026年3月9日
自発的なレビュー
Viva Expeditions ロゴ

Viva Expeditions からの回答

Wonderful to hear you had an amazing holiday in Chile! Thanks for your kind feedback, we look forward to helping you plan future adventures.

5つ星のうち5の評価

Ex tour guides

Ex tour guides. Prompt pick up. Guides had very good English. Nice vans. Great tour of important historical sites and fantastic handpicked exciting places (the hummingbirds in Mindo)

2026年4月26日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thank very much for your feedback Nicola, great to hear you enjoyed your trip to Ecuador and Galapagos with us. We hope to have you travel with us again soon!

5つ星のうち5の評価

Our Signature Peru package with Viva…

Our Signature Peru package with Viva Holidays was faultless.
On arrival met by Viva representative, Lizet. Very comprehensive run through all arrangements. Impressed as she stayed in contact via whatsapp right through our journey.
All arrangements on time. Drivers' good, guides better than good - interesting informative excellent English. Vehicles were excellent standard, comfortable and clean and modern

The private tours included in the itinerary we highly recommend - having our own personal guide, Jessica and Lizbeth exceptional. Moved at our pace, happy to spend as much time as we needed anywhere. Adapted to our interests in what we saw on each tour.

Overall the trip was incredibly well planned and instrumented For first drop into sacred valley for acclimatisation to having a free day at end in sacred valley we never felt rushed and got a great overall experience of the Incan culture, the amazing experience of Machu Picchu and the incredible sights Peru has to offer From being greeted from arrival by lizet giving clear information on the plans for the week …. Sacred valley

All accommodation was value for money the standard hotels great locations clean comfortable Premium well worth it, offering extra comforts and amenities. The premium in sacred value perfect for 2 nights. Beautiful property and the setting meant for a tranquil break in the busy schedule. Train to Machu pichu was so much fun and the wow factor definitely worth doing the upgrade to the Prime Train 41

Viva delivered a perfect introduction for us on first time to Peru all we could have achieved in the short time we had.
Thank you to Pia, viva consultant, for all the help and info leading up to this trip could not have been more helpful and knowledgeable.

2026年4月7日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that your Signature Peru journey was such a seamless and memorable experience. It’s especially great to know that Lizet’s support on arrival and throughout your trip made you feel well looked after, and that our drivers and guides – particularly Jessica and Lizbeth – helped bring the destinations to life in a way that suited your pace and interests.

We’re thrilled you enjoyed the itinerary design, from acclimatising in the Sacred Valley to experiencing Machu Picchu and the highlights of Peru without feeling rushed. It’s also fantastic to hear that the accommodation upgrades and the train added those extra special touches to your trip.

We’ll be sure to pass your kind words on to Pia as well – she’ll be so pleased to know her guidance helped make your experience even better.

Thank you again for travelling with Viva Expeditions and for trusting us with your first visit to Peru. We hope to help you plan your next adventure soon!

5つ星のうち5の評価

So many questions

We had many questions during the booking process. Pia answered every one in a timely manner and thoroughly. Then the arranged connections and accommodations themselves were fabulous. We couldn’t have had a better trip!

2026年4月11日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thank you so much for your kind review!

We’re delighted to hear your Ecuador and Galápagos journey exceeded expectations and that Pia was able to support you throughout the booking process with timely and thorough answers to all your questions. It’s also wonderful to know the connections and accommodations we arranged helped make your trip so seamless and memorable.

We’ll be sure to pass your feedback on to Pia and the wider team — it will mean a lot to them. We hope to help you plan another adventure in the future

5つ星のうち5の評価

A well organised

A well organised, superb trip. Everything was as planned. Viva did a great job!

2026年4月7日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks for travelling to Stewart Island, New Zealand with Viva and your lovely feedback. We look forward to helping you with future travels!

5つ星のうち4の評価

Seeing Norway and Finland by land and sea.

Seeing Norway, Lapland and Finland from many different perspectives - train, coach, boat. Getting information about various sites, history, peoples, animals. The Hurtigruten travel (6 nights) was particularly interesting and enjoyable.

2026年4月4日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much for your feedback, glad to hear you enjoyed the variety!

5つ星のうち5の評価

wonderful recommendations and everything worked seamlessly

We had a fabulous time visiting Stewart Island. It's a remote and beautiful part of NZ with stunning scenery, loads of walking tracks plus predator free locations where you can enjoy plenty of birdsong.
Pia at Viva Expeditions made some wonderful recommendations and pulled everything together for us so that everything worked seamlessly and we got the most out of our time.

2026年3月31日
自発的なレビュー
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks very much Penny. We love Stewart Island too! Isn't it magical. We look forward to helping you with future adventures!

5つ星のうち5の評価

Amazing Antarctic and more.

Fantastic trip to the South Shetland Islands, Antarctic peninsula, South Georgia and the Falkland Islands. The wildlife and scenery was absolutely stunning. The experienced travel consultant (Pia Knarston) was available to discuss travel options and any concerns. We received prompt personalised responses to queries even while we were travelling. Thank you.

2026年3月29日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks for your wonderful feedback Mary!

5つ星のうち5の評価

I responded to a radio ad Viva .com

I responded to a radio ad Viva .com, explained clearly what I was looking for and given multiple choices of cruise ships and pretty soon I was on my way.
Any queries were just a phone call away and always a friendly chat followed. Flights to and from South America linked up very well and hotel accommodation was close to airports.

2026年3月27日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Glad you had a great time in South Georgia and Antarctica. Thanks for the fantastic feedback, we hope we can help you with future adventures!

5つ星のうち5の評価

Booking was grand and easy

Booking was grand and easy, Flo was a wonderful understanding agent.
Understanding my novice travel experience.
And went out of her way to me .
Accommodation
Traveling in Buenos Aires
Thank you Flo and team

2026年3月28日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much for your lovely review! We’re so glad booking was easy and that Flor took great care of you—she’ll be thrilled to hear this.
Hope you had an amazing time in Buenos Aires, and we’d love to help with your next trip!

5つ星のうち5の評価

This was the a superb trip

This was the a superb trip! Pia had all the details including the small ones like transfers all taken care of. We just had to show up.

The itinerary was comprehensive showing us the best of New Zealand without being exhausting. There is so much to see in New Zealand but Pia did an excellent job of selecting the top ones.

We will definitely be working with Viva Expeditions and Pia for future travels.

2026年3月26日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Great to hear you enjoyed your time in New Zealand. It was a pleasure to help you. We look forward to assisting you with future adventures!

5つ星のうち5の評価

Our wonderful South America Trip

Our recent trip to South America was truly a once-in-a-lifetime experience, filled with breathtaking landscapes, vibrant culture, and unforgettable moments.
The highlights of the journey were simply extraordinary. Visiting Iguazu Falls was awe-inspiring—the sheer power and beauty of the cascading water left us speechless. The energy and excitement of the Rio Carnival in Rio de Janeiro was beyond anything we could have imagined—colorful, lively, and full of life. Exploring Machu Picchu was equally magical, with its rich history and stunning mountain setting creating an unforgettable atmosphere. The surreal landscapes of the Salt Flat Uyuni in Bolivia were like stepping into another world, with endless white horizons and mirror-like reflections. Finally, Easter Island fascinated us with its mysterious Moai statues and unique cultural heritage.
Most importantly, the local travel agents provided top-notch service, ensuring everything ran smoothly and stress-free.
This journey has been an unforgettable and wonderful experience, filled with incredible memories that we will cherish forever.
Huge thanks to Viva Expeditions Team, especially Pia, you made this incredible journey possible. You are the best 👍 👍

2026年3月19日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Wow! What a trip you had Stella. Thanks for all your comments and for travelling with Viva Expeditions.

5つ星のうち5の評価

10/10 experience

10/10 experience. Beautiful lodge on the river front, incredible food and service. The safari was incredible, saw all of the big 5 and the guides were great quality.

2026年3月24日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Fantastic, thanks so much for your feedback. Glad to hear you loved your South African safari experience.

5つ星のうち5の評価

Adventure made easy with Viva

Travelling with Viva made everything so easy. My itinerary was clear and concise and easy to follow with all the relevant instructions as to where to meet pick up drivers and what was available in the hotels we stayed at.
Antarctica is an unusual place to visit and Tara was generous with her advice and guidance as to packing and even how to change money in Argentina. Ocean Albatross was a fantastic boat, well resourced with incredibly knowledgeable and enthusiastic staff who could not do enough to make your trip more enjoyable and educative.

2026年3月25日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much Victoria...glad to hear you had a fab time in Antarctica onboard the Ocean Albatros. Happy to have helped make it happen! All the best.

5つ星のうち5の評価

Viva make it easy

Pia made booking my Trip to Antarctica and my side trip to Iguazu really easy, she was responsive and provided clear options so I could personalise my experience. On the trip everything worked like clockwork, including transfers and airline changes. It's clear Viva have a great relationship with their partner operators.

2026年3月20日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks Alison, we appreciate your feedback. Thanks for travelling to Argentina and Antarctica with us.

5つ星のうち5の評価

Remarkable expertise in South America destinations.

This is the second trip (Boliva, Chile & Argentina) I have booked with Viva Expeditions, the first being to Antarctica.
Both trips were well organized and truly bucket list destinations.
A big shout-out to Pia Knarston for helping us coordinate a very challenging itinerary, a demanding 22-day adventure covering 3 countries, visiting a multitude of remote sites. From issuing advice on the itinerary to consistent follow ups during the trip, her attention to details is spot on.

2026年3月8日
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks for travelling with us again Juliana, we appreciate it. Thanks for your acknowledgement of Pia, she really works hard for our travellers! We hope to hear from you again, all the best.

5つ星のうち5の評価

Antarctica Expedition!!!!

Antarctica Expedition!!!!
I had an absolutely incredible experience booking my Antarctica Expedition, the dream journey of my life through Viva Expeditions.
A huge shout-out to Pia Knarston. Planning a journey to such a remote and unique destination can be overwhelming, but Pia made it so simple and stress-free. She took care of every things inluding every single little thing, from cruise booking to hotel and flight booking.
The trip itself exceeded all expectations, an unforgettable adventure with breathtaking landscapes, incredible wildlife encounters, and experiences I will cherish for a lifetime. None of this would have been possible without Pia.
If you are planning a trip of a lifetime, Viva Expeditions is highly recommended; you’ll be in excellent hands.

2026年2月25日
自発的なレビュー
Viva Expeditions ロゴ

Viva Expeditions からの回答

Thanks so much for your wonderful feedback Ankit. We are always happy helping plan dream trips! We hope we can be of help again soon!!

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