Transfers to and from airports were all there and on time.This was very important to us.Hotels were good.We loved the Ecopark near Manaus.Walking tour,santa teresa& Lapa was good with good guide.The a... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Transfers to and from airports were all there and on time.This was very important to us.Hotels were good.We loved the Ecopark near Manaus.Walking tour,santa teresa& Lapa was good with good guide.The a... もっと見る
企業が回答しました
Our tour of Peru and Ecuador was made seamless by the fantastic organisation of Pia and Viva. We had limited time, so having everything organised worked well and no time was wasted. All guides and ac... もっと見る
企業が回答しました
Agent made organising our trip easy and smooth sailing.She sorted out our flights and insurance quickly and suited all our needs and requirements with no hassles
企業が回答しました
We had an amazing experience in Peru and Chile with Viva. The whole trip was organised seamlessly and communication was excellent. Our drivers and guides were all wonderful and the accommodation wa... もっと見る
企業が回答しました
A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.
当該企業による記述
Knowing everything is taken care of and your arrangements are guaranteed.

Unit A2, 14/22 Triton Drive, 0632, Auckland, ニュージーランド
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our guide Shona was very nice, helpful and informative. The pace of the tour was good, not too fast or slow; not too many things so we also had time to ourselves to do whatever we wanted. The stargazing that was included was very comfortable and illuminating. The kiwi spotting tour guides were very passionate and friendly. Overall very well organized.

Viva Expeditions からの回答

Viva Expeditions からの回答
The comfort of the train, the food, the drinks and especially the staff. The excursions to the game parks were wonderful - we saw the big 5 in two days!
Having the walk around Rovos before the train trip was very interesting.
Thank you so much to those that must have spent hours organising it.

Viva Expeditions からの回答
We had a truly amazing holiday in Mexico with Viva Expeditions. It was amazing from start to finish. In particular our guides were professional, friendly and knowledgeable. The hotels were all in excellent locations, unique and quite lovely, the transfers all went smoothly. Our every need was catered for and we had the holiday of a lifetime. Thank you!

Viva Expeditions からの回答
What an amazing trip organised by Viva Expeditions. Tanya and Rachel did a fantastic job, it was seamless. Out of all my trips this was the best by far on the Rovos Train. The service was exceptional. Destinations was always a wonderful surprise. The friendships made is so special. Looking forward to the next one organised by this team.

Viva Expeditions からの回答
It was the people....the organisation....the tireless 'behind the scenes work' of Tanya and Rachel.....the relationships formed.....the stops and arranged trips..every detail was managed with passion and professionalism.
I'll certainly be doing another Viva....you were awesome.

Viva Expeditions からの回答
Just got home after a 3 month adventure in Africa, all booked thru Viva. Started in Cape Town and travelled thru to Joburgh via Namibia, Botswana and Zimbabwe with Drifters, it was accommodated and lived up and more than I expected, the tour leaders/drivers were knowledgeable as was well as great sense of humour. My next safari was the Kruger National Park again with Drifters but different tour guides, so many animals and saw the big 5 as well as the most of the ugly 5. Then on to Kenya, Uganda (gorilla trek) and Tanzania, is time with Intrepid. Some interesting experiences, got up early one morning and watched a bull elephant wander thru the camp site, it was still dark, he was only interested in a tree he wanted to eat, joined by 3 more. Spent 10 days chilling in Zanzibar before heading off to Morocco, loved the accommodation and the camel ride. All in all a very exciting and enjoyable adventure, though one down side I had to transit in Cairo and would have liked to have spent a couple of days there to see the museum, fingers crossed I will get back there.

Viva Expeditions からの回答

Viva Expeditions からの回答
Size of tour group was perfect for the rail trip. Having a "personality" hosting. Lots of animal viewing opportunities.

Viva Expeditions からの回答
We were very impressed at how thorough Viva were through their communications, the quality of the guides, the pick up and drop offs, the hotels etc. Special mention to our guide Nancy in La Paz and Omar and the driver in Bolivia. They both went out of their way to ensure we were well looked after.

Viva Expeditions からの回答
What went wrong is that we never went on the trip as I got advice given to me by my staff that come from that region the areas being traveled in were not safe so we canceled the trip.

Viva Expeditions からの回答
We had the most amazing trip with Viva to South Africa and Zimbabwe.
I can’t fault their attention to detail,hospitality and being the most wonderful hosts.

Viva Expeditions からの回答
The trip was well organized and it was on Target with our outings.
With outings everything was very well organized.
Transport was appropriate for the outing.
People very friendly.

Viva Expeditions からの回答
Well organised and great communication.
Loved it immensely
Thanks team
Highly recommend it

Viva Expeditions からの回答
Group of 4 of us made the trek to South America visiting 4 countries. Viva & House of Travel put together an absolutely amazing itinerary . Every airport we were met, each guide was informative as well as great company , accommodation, transfers,flights - all spot on. Will definitely promote you guys.

Viva Expeditions からの回答
We had an amazing time, met some wonderful people, were well taken care of, and enjoyed a truly relaxing experience. One of the highlights was definitely the food!

Viva Expeditions からの回答
6 of us from Miami, Florida decided to be Astral Tourists and we we went through Viva Expeditions to help us find the rare Australis Aurora. Not only did we we find it twice on the fascinating Stewart Island, NZ, but also on a custom Viva tour on islands in southern Tasmania.
Viva had many fascinating tours planned for us as well, including nighttime Kiwi spotting, astronomy classes in the International Dark Sky Zone, fishing, penguin sightings, hiking etc. We had an absolute adventure of a lifetime. Beke, our tour coordinator was absolutely fabulous, and was attentive to our every need.
We could not have been more pleased!!

Viva Expeditions からの回答
Planning was amazing and the support during the trip was great.
Will totally recommend them.

Viva Expeditions からの回答
Our experiences on this holiday have been unbelievable I don’t think I’ll ever match them. Our driver John and our guide Wilson were unbelievable very full of knowledge and very helpful very friendly I would recommend anyone going on the Safari to try and get them

Viva Expeditions からの回答
The tour had an excellent itinerary, the guides were knowledgeable and friendly as well being happy to adjust to specific guest needs.

Viva Expeditions からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。