vMobility Group レビュー 165

All around great customer service

Jeff was on time, courteous and explained everything I needed to know.
Very good service.

Jeff Joseph, was polite and very knowledgeable. It was a pleasure to have him deliver our vehicle and we appreciated the way everything transacted. Thank you Jeff.

Jeff Joseph was brilliant when dropping off our courtesy car went through everything thoroughly with me and was very helpful and willing to answer any questions👍🏻

Kind, polite gentleman dropping off our courtesy car. Simple & quick process - thanks!

The staff was calm, polite and respectful. He was diligent at his job. Great experience.

The team that helped me which was, Samantha, Sameer, and Tehreem were very helpful with everything I needed help with, not once did they let me down or point me in the wrong direction. They made everything crystal clear to me and was very polite and respectful.

I’ve had a really positive experience with Hollie Hoey throughout the process. She has been incredibly friendly, responsive, and supportive from start to finish.

When I recently asked if my partner could be added to the insurance for the courtesy car, Hollie got back to me quickly and efficiently sorted it out without any hassle. Her final email summed up the smooth and helpful service I received.

It’s refreshing to deal with someone so professional yet approachable. Hollie made the whole process feel easy and stress-free. Highly recommend!

Ben and Jeff were very helpful with the delivery and collection of the hire car.

A very pleasant professional gentleman. Thank

Review regarding Darren Lewis, lovely and friendly man professional service

I had to make a claim against my sisters insurance as she hit my car Sameer dealt with the case and kept me updated all the way and received the payment so thank you a good company to deal with

A member of the public crashed into my works van, so getting a hire van was essential. The 2 people I spoke to, Georgia and Nasir, were both very helpful in making sure I had the correct sized van for my equipment and made the process easy. Both were lovely people to speak to and they handled everything very professionally.

Rude argumentative staff that will lie to you for fun, and when you prove this they will continue to lie and lie. Had the unfortunate experience of having to use V Mobility when my car was hit by an Amazon van, they refuse to listen to information given, members of staff will try and fob you off when you ask for progress, in their own words "we only provide hire cars", despite being an Accident Management Company. I hope you never have to use this company, I really do.

Dayal was excellent got me a car that was suitable after a few attempts lol can’t fault him he got me like for like defo 5 star service.

Very helpful and thorough, excellent service

Being in a car accident is not a pleasant experience. The shock and stress of the aftermath is not easy to deal with. Especially when you have a family and you and your partner is working full time. With vMobility Group Limited the process of getting back to our feet made easier. The courtesy car was available within 24hrs after the car accident, the staff are easy to talk to and discuss everything. You can really feel that they are passionate on their job.

Nasir Uddin has helped arrange a suitable Hire Car for me whilst my car was being repaired following an accident. He has kept me informed, answered my questions professionally and handled the delivery (and the subsequent collection) of an appropriate hire car to and from the repair workshop to make the process as easy as possible.

What a company! Amazing service, nothing is too much trouble, happy to work with me to meet my needs. Explained the process simply and made my booking a breeze. Highly recommended.

They worked really hard to source a dual controlled car with an automatic gearbox at short notice, no easy task. I have a very happy pupil who now has a car for her test and would definitely recommend vmobility.