VoltX Energy レビュー 

221
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

Very pleasant experience from start to finish - installation was booked and completed within a week. The quality of the install was top notch. Jayden did a great, clean job installing our NeoVolt batt... もっと見る

企業が回答しました

5つ星のうち5の評価

The install procedure was easy and the electrician knew his stuff. It was clean and well done and I've been watching via the neovolt app and am impressed with what I see so far. Am looking forward to... もっと見る

企業が回答しました

5つ星のうち5の評価

Great customer service . The reason that I have decided to write this review is that I could not find any reliable information, will my existing 6.5 kw solar panel system with 5kw inverter be capabl... もっと見る

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5つ星のうち5の評価

I was very pleased with the customer service from the initial contact, explaining how it all works and the expected timeframe to install of battery and the post install follow up. The installation was... もっと見る

企業が回答しました

企業情報

  1. 太陽エネルギー会社
  2. エネルギー機器とソリューション
  3. グリーン エネルギー提供業者
  4. 太陽エネルギー装置提供業者

当該企業による記述

VoltX Energy is an Australian-owned solar battery storage company serving homeowners across Australia. Our team of CEC-accredited experts helps Australian households achieve energy independence with high-quality, affordable home battery systems — including our flagship VoltX Energy Solar Battery, Neovolt, Pylontech, and more. We handle everything from consultation and system design to professional on-site installation, tailored to homes throughout Australia. Eligible Australian customers can also access government rebates through the Cheaper Home Batteries Program. Whether you're looking to cut power bills, reduce grid reliance, or stay powered through outages — VoltX Energy has a battery solution built for you.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

221件のレビュー

5つ星
4つ星
3つ星
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1つ星

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ネガティブなレビューの 72%に回答しています

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4.7

すべてのレビュー

(221)

過去12か月のレビュー数: 216

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5つ星のうち5の評価

Top customer service and great product

From first contact through to installation of my solar battery, VoltX Energy have been fantastic. The sales support were super helpful and responded quickly to any questions I had, and the installation team helped choose best location for the battery system. The installer arrived on time, was friendly, professional and helpful. The system is working beautifully. Highly recommend.

2026年8月3日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

Hearing that your system is working beautifully means everything to us, Michelle. Thank you for choosing VoltX Energy and for your strong recommendation!

5つ星のうち5の評価

The Voltx team were very efficient

The Voltx team were very efficient. It was only a matter of a week after excepting their very economical quote that the solar battery was installed. The two men that installed the battery were exceptional and so was the service after with a follow up call. I would highly recommend Voltx.

2026年8月3日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is fantastic to hear how quickly everything came together, from accepting the quote to having your battery installed in just a week. We are delighted to know that our installation crew delivered exceptional work and that our follow-up team made sure you were well taken care of afterwards.

We truly appreciate your strong recommendation and thank you for choosing VoltX Energy, Terry!

5つ星のうち5の評価

I’m happy to recommend Voltx.

The quote process was efficient and professional. Installation was within a short time frame and on time. The technicians who installed the battery did a great job, and explained clearly the workings of the app. Happy with communication and competitive pricing and happy to recommend.

2026年7月30日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

Thank you so much for taking the time to share your experience, Noel! It is wonderful to know that everything went smoothly, from our initial quote to the prompt installation. We are delighted to hear that our technicians did a great job setting up your battery and taking the time to walk you through the app. We truly appreciate your kind words about our pricing and communication, as well as your willingness to recommend us. Cheers

5つ星のうち5の評価

Trouble free install

We had our solar panel and battery install completed by the VoltX team. They turned up on time, communicated throughout the day, answered all my questions and took great care with the install process, they were even able to install a seperate EV charger. We're already reaping the benefits of the install and saving having to draw power from the grid.

2026年7月29日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

We are thrilled to know that you are already reaping the benefits of your new system and cutting down on grid power. Thank you for choosing VoltX Energy and for sharing your experience, Dylan! It is fantastic to hear that our team delivered top-notch service throughout the day, took great care with your solar and battery setup, and successfully added your EV charger to the mix.

5つ星のうち5の評価

Recommend VoltX

From the signing request to the finished installation everything went smoothly. Quick response and prompt installation. The technicians on the site were professional, helpful and neat.
Very happy with team VoltX.

2026年7月31日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is wonderful to hear that the entire process went seamlessly from the initial signing right through to the finished setup, Milan. We are delighted to know that our team provided prompt responses and that our technicians delivered a professional, helpful, and neat installation on site. We truly appreciate your support and thank you for choosing VoltX Energy! Cheers

5つ星のうち5の評価

Grat price prompt service

Grat price prompt service
Very happy

2026年7月28日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is fantastic to hear that you are happy with both our competitive pricing and prompt service, Warrick. Providing great value along with a fast, smooth experience is always our goal. Thank you for choosing VoltX Energy and for sharing your support!

5つ星のうち2の評価

DON'T PAY FULL UNTIL YOU MONITOR YOUR…

DON'T PAY FULL UNTIL YOU MONITOR YOUR BATTERY SYSTEM FOR AT LEAST ONE WEEK! I bought a battery system for a very good price (that is why it is not just one star), but the customer service after installation is not good. The installer did a good job installing it in the intended location. The problem is that during the week after installation, I closely monitored the system and realised the battery was not charging. It charged from the grid 2 times randomly, but the system does not recognise that PV excess production should be used to charge the battery. I lodged a complaint, which took nearly 2 weeks to be confirmed, with no timeframe for resolution. Three weeks since installation, no power is being fed to the grid or used to charge the battery and no date for a resolution! Hope your system works right from the beginning; otherwise, sit, wait and pray for a day when someone might come up and fix it!

2026年8月4日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

Thank you for bringing this to our attention and for sharing your experience, Marcos. We understand how frustrating it is to have solar panels generating power without charging your battery or offsetting your grid use. Please know that resolving this for you is a priority. We are escalating your case to our technical support manager so we can investigate the configuration issue and provide you with a clear timeline for a resolution. Thank you for your patience while we work to get your system fully operational.

5つ星のうち5の評価

Great service and product

The sales representative was very helpful and answered all my questions initially, which prompted me to use VoltX. They under promised and over delivered as I was told installation could be 2 to 3 weeks. I paid my deposit on a Thursday and the installation was the following Tuesday! The installers were courteous, knowledgeable and did a neat and tidy installation.

2026年7月28日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is fantastic to hear that our sales team was able to answer all your questions and help you make your decision, Sue. We are delighted that we could exceed your expectations on the timeline and get your system installed so quickly after paying your deposit. It is also wonderful to know that our installation crew made a great impression with their courteous and neat work. Thank you for choosing VoltX Energy and for sharing your experience! Cheers

5つ星のうち5の評価

Voltx 25kw three-phase Battery and Inverter System installed last week

Last Week our Voltx Three-Phase 25kw Battery and Inverter System (an integrated system using OEM Solplanet components) was installed replacing the old single-phase battery and inverter, the new system interfacing with the pre-existing Solar Panels Array.

The Solution was designed and scaled for my needs by Voltx Sales representative Francis, who explained and discussed with me over phone, and then prepared the contract for my approval, answering my questions via text and email. Flor from the onboarding team then scheduled the job with the installation team.

Installers David and Victor presented themselves in the morning of the scheduled day, arriving with the tools and installation components. At the outset, Victor helped decide the appropriate location where the system was to be setup, a bit bigger than what I thought. While they carried out an inspection of the existing battery and inverter and the associated cabling, it was apparent to me that rather than using AC coupling to connect with the Solar Panels via the old inverter, as per the initial plan, it would be better to DC couple the new system directly with the Solar Panels. This would be a much cleaner and future proof solution, would help rid of most of the old components and their cabling. I suggested this to David, and he agreed and was confident of completing the job with the modified plan. He called up the Voltx Onboarding Team to explain the extra scope of work and I soon got a call from them for the updated plan quoting a reasonable increment to the contracted price to which I agreed. The installers then proceeded with their job, first removing the old battery and inverter and unnecessary switches and cabling to be taken away for disposal as per contract. Victor busied himself with setting up of the main system, the Inverter and Battery components, at the location, and David proceeded with the onboarding via the Meter Box, cabling up to connect with the Solar Panel, 3-phase lines to Grid and the Household Circuits. They continued with the job for the next several hours, professionally completing the cabling and setting up by the end of the day. I examined the system, David helped configure the new system in the Solplanet App on my mobile phone, where the app showed the energy being routed across, receiving from Solar Panels, connected to the Grid for charge and discharge, and for supply to the Household appliance loads.
The installers left commissioning related paperwork in the meter box for the Energy Provider’s meter inspector. The next day I received via email the Certificate of Compliance – Electrical Work (CCEW) from Building Commission NSW for the electrical work undertaken on my property.
I am now monitoring the system over my Mobile phone app, the energy flows across the system, establishing that the default system configuration be adequate, and where necessary, such as on cloudy days, setting up some incremental custom battery charge schedules to take advantage of off-peak rates from the Grid as per my energy provider.
Yesterday, I received a post-installation call from their customer experience team, who emailed me with warranty information and some user information that I asked for from their support team.
On the whole I am satisfied with Voltx for the Sales, Installation and System onboarding service provided. I hope that the Voltx integrated system, with its Solplanet hardware components, performs satisfactorily to meet our energy needs for the next several years, and the Voltx support team responds to our calls and queries, and if required, any warranty service.

2026年7月28日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is fantastic to hear how smoothly everything went from your initial discussions with Francis to the scheduling with Flor, Biswajit. We are especially pleased to know that David and Victor were able to adapt to the change in scope, moving to a DC-coupled solution that gave you a cleaner, future-proof setup and that the installation went seamlessly, from clearing out the old system to configuring the Solplanet app and issuing your CCEW documentation quickly. We are delighted that your 25kW system is running smoothly and that you are already making great use of the custom charging schedules to optimize your energy rates. We truly appreciate your trust in VoltX Energy. Our customer support team is always here to assist you whenever you need us, and we hope your system continues to deliver excellent performance for many years to come! Cheers

5つ星のうち5の評価

Service was quick and efficient

Service was quick and efficient. Highly professional installation

2026年7月29日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

Thank you for choosing VoltX Energy and for sharing your feedback, Jubril! We are delighted to hear that you had such a fast and efficient experience and that you were pleased with the professionalism of our installation team. Delivering quick, high-quality service is always our priority.

5つ星のうち5の評価

Very responsive to our questions in the…

Very responsive to our questions in the leadup (quoting, design preparation etc), Installation team arrived and did the job as arranged. Great price and the system seems to be working very well, Very happy

2026年7月21日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is fantastic to hear that our team was responsive during the quoting and design phase and that your installation went smoothly according to plan. We are delighted to know that you are happy with the pricing and that your new system is working so well for you, Martin. Thank you for choosing VoltX Energy and for sharing your support! Cheers

5つ星のうち4の評価

The installation team were great

The installation team were great, very professional and full of useful information.

2026年7月27日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

We are delighted to hear that our installation team provided great, professional service and were able to share helpful information with you during the setup. Making sure you feel confident and well-informed about your system is always our priority. Thank you for choosing VoltX Energy and for sharing your support, Cheers!

5つ星のうち5の評価

Easy and really worthwhile

I found the process to be smooth. They arrived, got stuck into it, tested it, and talked me through the system. It works really well. I had no idea how little I had been self consuming solar until I saw the results from this. My grid usage has fallen to about a fifth of what it was. And this is in winter. Really nice indeed.

2026年7月30日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is fantastic to hear that the entire process went smoothly and that our team took the time to test everything and walk you through the system, Greg. We are thrilled to know how much of an impact your new setup is already having, cutting your grid usage down to a fifth even during the winter months! Seeing those solar self-consumption results for the first time is always an exciting milestone. Have a great day!

5つ星のうち5の評価

Good value and experience

Easy to deal with, prompt response and value for money. The install team was efficient and knowledgeable. They left the site clean and tidy. I elected to dispose of the packaging for a further $50 discount.

2026年7月21日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

We are delighted to hear that you found our team easy to deal with and that you were pleased with our prompt service and value for money, Bryan. It is fantastic to know that our installation crew delivered an efficient and knowledgeable setup while leaving the site clean and tidy. We truly appreciate your feedback and thank you for choosing VoltX Energy! Cheers

5つ星のうち3の評価

Installation team Jack and John were…

Installation team Jack and John were wonderful too many different departments to negotiate through before you finally get an installation date but the final job was great

2026年7月24日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

We are thrilled to hear that Jack and John provided wonderful service and that you are happy with the final result, Peter. At the same time, we truly appreciate your honest feedback regarding the booking process. We know that navigating through multiple departments can feel frustrating, and we are actively working on streamlining our internal communication to make getting an installation date a much smoother experience. Thank you for your patience throughout the process and for choosing VoltX Energy! Cheers

5つ星のうち5の評価

VoltX Energy battery installation

The entire process was great! VoltX staff were friendly and helpful from the start to finish. I'm satisfied with the professional job and the battery installation was neat. Excellent staff and service. Highly recommended.

2026年7月23日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

It is fantastic to hear that our staff made the entire process so smooth, friendly, and helpful from start to finish, Vincent. We are delighted to know that you are pleased with the professionalism of our service and that your battery installation was neat and tidy.

We truly appreciate your strong recommendation and thank you for choosing VoltX Energy! Cheers

5つ星のうち5の評価

No complaints

No complaints! Excellent service and install

2026年7月3日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

Thank you so much for taking the time to share your feedback, Robert! We are thrilled to hear that you had an excellent experience with both our service and the installation team, and that everything went completely without a hitch. Cheers

5つ星のうち5の評価

Great Install, Happy with the result.

We had a couple of hiccups along the way that seemed to be a lack of communication between Voltx and the finance company however when that was resolved it was all smooth sailing.
Great installer, looks great, works well.

2026年7月22日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

We are thrilled to hear that you are happy with the installation, that everything is working well, and that you love the final look, Mark. We also truly appreciate your honest feedback regarding the communication hiccups with the finance provider. Smooth coordination is important to us, so we will use your insights to refine that process moving forward. We are glad it was smooth sailing once resolved, and we thank you for choosing VoltX Energy! Cheers

5つ星のうち5の評価

Excellent installation, quick turnaround — 40kWh system, Sydney

We had a VoltX Energy 40.96kWh battery (SolPlanet APH5.0-S8) with a 10kW three-phase hybrid inverter installed at our home in Sydney's Upper North Shore in July 2026.

The installation itself was the standout. The electrician worked efficiently and the finish is genuinely tidy — neat cabling and a clean, well-presented job. Compliance paperwork (CCEW) came through promptly, and the system was commissioned and running the same day.

Scheduling was the other highlight. The whole process moved quickly and we didn't have to wait long at all between signing and installation, which we'd been half expecting given how these things often go. Communication in the lead-up was prompt and we always knew where things stood.

Early days yet, but we're already seeing a clear drop in grid consumption. Happy to recommend based on our experience.

2026年7月21日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

We are delighted to hear that your experience with the installation in Sydney's Upper North Shore went so smoothly. It is fantastic to know that our electrician delivered a clean, tidy setup, that your CCEW documentation came through promptly, and that you were up and running on the very same day, Ken.

Thank you for choosing VoltX Energy and for recommending us to others! Cheers

5つ星のうち5の評価

Installers excellent

Installers excellent. Sometimes hard to get hold of Onboatd Tesm - who I realise are very busy. They have also been good. Otherwise would be a five

2026年7月21日
自発的なレビュー
VoltX Energy ロゴ

VoltX Energy からの回答

Hello Tony,

Thank you for your feedback!
We're delighted to hear you were pleased with our installation team and the quality of their work. We also appreciate your comments about our Onboarding Team and understand that reaching us wasn't always as easy as it should have been. Your feedback is invaluable, and we're continuously working to improve our responsiveness while maintaining the level of service our customers deserve.
Thank you for choosing VoltX Energy. We truly appreciate your support!

Many Thanks,

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