Volusion レビュー 

Since I have found Volusion I have been extremely happy with the tech help that they have. Every one has been very helpful and actually acts like they are glad to be able to help and to please get back a hold of them if I ever have a problem. This is very unusual. I have had a website for 10 years before finding volusion and NEVER have I had the tech help like I get from Volusion. Their prices are reasonable. I do have one complaint and that is the charges that you get charged if you go over your alotted bandwidth usage. I read a lot of reviews before signing up with Volusion and each one warned about the problem with the bandwidth usage. I have around 1500 products that I have had to put on and so, of course, have used a lot of bandwidth but in the first 3 months that I have been with Volusion I have been charged right at $1,200.00 for their hosting and the overages on the bandwidth. Needless to say, that hurt big time. I think that for the 1st month they did reimburse me for $500.00 which really helped but that is a tremendous amount of money to have to spend when you at just getting your website set up. Other than that, they are a wonderful company (in any way) to deal with. I would recommend them to anyone. But, I would also have the warning about be aware of the bandwidth that you are using. It can kill your budget.

Volusion for me was a life saver. I had to get my site up and working as soon as possible and they really came through. It could not be any easier to use. Although I have had to use there customer support on several occasions to show me how to set up some unique features or just a couple of general questions. Every Time I was met with someone knowledgeable and friendly.
I am very glad I found this site. I would fully recommend it to anyone wanting to setup an online store.

Site looks great runs smoothly had a bit of a bumpy start due to some schedule issues on my part and theirs wish I knew more of what my site can do and how to get to run to is full potential.

Site is VERY clunky,, I would suggest they look at what it takes to create a listing on ebay. I can do 20 listings on ebay in the time it takes to do one on Volusion,, anyone ever hear of drag and drop pictures in listings,, HOLY C**P the time it takes to get pics up,,,

They have JUST begun on shipping, have not tried the "app" just wish I could go to "Process Orders" and ACTUALLY process orders,, like we do on ebay,, once again I process about 50 orders a day on ebay and I can print my labels in less than 10 minutes. With CLUNKusion it takes me an hour to do maybe 10. They need to hire an ebay "Power Seller" to guide them on HOW to design a platform that is PRODUCTION friendly,,

Easy to use. Great support. Lots of integrated features.

We have had a very good experience with Volusion. Their support team is knowledgable and friendly and I find that 9 times out of 10, they are able to help me with my issues. The platform is very user-friendly and easy to navigate.

I am very disappointed that when you try to call that the wait time is so long. When I call I need help right away not in an hour or 2.

Every aspect of Volusion exceeded any of my expectations. They are so customer friendly and helpful from the starting of your website all the way to running it. Always eager to help or answer any questions. Extremely happy I chose Volusion to build my website with. Great company!

Short trial but so far so good. Left one star for being more impressed as we get further down the road.

Nice website, good layouts, lovely employees. I have had a lot of trouble getting taxes and shipping charges to work correctly

I wanted to open an online store so our customers could purchase products and services directly from us in an online arena. After some investigation, I selected Volusion based on reviews I saw. Volusion's support staff walked me through setting up my store. They gave me almost instant answers to my questions and concerns in regards to the online store. I get answers either by email or phone within a couple hours usually. I was very surprised at how quickly the Volusion online store orders started coming in. We have more than doubled our consumable orders, reduced our support staff time on phones,and given our customers the experience they have been asking for. I continue to be impressed with the great product and support I receive from Volusion

Very prompt when a call is scheduled, very knowledgeable and helpful

Simply works and the customer support is excellent. My site is very simple and after a long learning process as I am a newbie to this environment it all fell into place one day and now I quickly navigate the site. Highly recommended!

Volusion cannot bcc Trustpilot on the shipping/tracking emails sent to customers on our store. They only allow the bcc to happen on an order confirmation. This opens us up to negative reviews for cancelled orders due to using stolen credit cards/fraudulent sales on our site. Now we have to do it manually, which is a pain. I would recommend using a different e-commerce platform that is more user friendly.

Lousy support for even premium level customers. Over ten years it's deteriorated to aweful.

I love working with the Volusion team. Whenever I have an issue they take as much time as is needed to resolve it. They have incredible patience with someone like me who is only mildly savvy about tech stuff and they are so polite!!! I'd give them 15 stars!!!

I have been extremely pleased with the customer service & experience I am having with Volusion employees. They have truly made me feel like we’re a team and they do genuinely care about my success.

I have been a Volusion customer since 2009. The technical support at the company has gotten better and better. I love that Volusion does not charge what is called "revenue share" from my website. Volusion offers a solid deal on pricing. The only reason I am not putting in 5 stars is because they keep changing the Admin back office where I enter phone orders and the current version is much less user friendly and efficient than the one 18 months ago.

Volusion is clunky and confusing, with lots of bugs deeply embedded into the user experience. Sometimes it seems like you added a feature, then some update half broke it, but you left the feature in anyway. Things other eCommerce platforms do in a breeze take hours of frustration on Volusion. (Like photo thumbnail resizing and adding images.) I read that the original founders have returned to Volusion, so maybe some of these things will be addressed.