Our main office phones stopped working suddenly which needed an onsite engineer. Sean came out promptly, rang in advance to provide an eta and set about fixing the issue. Sean was diligent, polite... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tim visited today and expertly sorted our issues in record time! In fact, everyone I deal with at SCG, especially Dave Britten, is always very helpful and knowledgeable and friendly. Would have no... もっと見る
Thank you to Luke and Paula for your excellent service! We have been customers with SCG for over 5 years now and can always rely on the support but this week has been exceptional supporting us while... もっと見る
After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a correct... もっと見る
企業情報
当該企業による記述
We are a leading telecommunications business with offices in Cardiff and Hereford - covering Wales & the West of England. Whether you need a cloud-based or premise telephone system, business mobiles, business broadband or lines and calls we’d love to speak to you. We’re passionate about new technology and how it can help businesses and organisations flourish and grow. Connectivity, mobiles, systems and lines are just the start. We’re here to support your telecommunications right across your business, keeping you up to date with the latest trends and technology and future-proofing your business. We can help you with: ✔ Scalable, bespoke telecom services which support company growth. ✔ Innovative technology to enhance your customer's experience. ✔ Feature rich cloud-based phone systems. ✔ Multiple site connections and unified communications. ✔ Excellent customer service with our qualified, in house engineering team. We always like the opportunity to meet up and understand your telecom setup, whilst hopefully offering you some cost savings and improvements to the service you currently have. Visit our website, fill out form and we can call you back, or start a live chat. Alternatively you can call us on 02920 365 200 or 01432 367 188.
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この企業のTrustpilot 利用方法
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Telephone Upgrade
Paul from SCG was efficient, on time and didn't take too long upgrading our phone system without any interruptions to the working day. I would highly recommend SCG Wales and West.
If it had not been for Matthew…
If it had not been for Matthew Widdicombe I would have lost the will to live. SCG should look after this member of staff. Thanks for your help cheers Jensen
Speedy and efficient service- highly…
Speedy and efficient service- highly recommended.
Ref 3223033
Matthew Widdicombe
I have been dealing with SCG since they took over from Datakom. I find the staff very helpful and in particular Matthew Widdicombe who I deal with on a regular basis. Nothing is too much trouble for him and if there are any issues he is always on hand to deal with them for me. I now class Matthew as a friend not just Customer Service / Accounts personnel.
Great company!
We have been with SCG for a few years and there is nothing negative i can say. They have been great. service has been good and very helpful.
I mostly deal with Matthew Widdicombe in Credit Control, hes been very helpful over the years and a credit to the team. Thank you SCG and thank you Matthew :)
Fantastic Service all round
We had a complete new phone system installed and received nothing but fantastic service. We got everything we needed and was given a very enjoyable experience. Paul the engineer was professional and knowledgeable. I would highly recommend them and will continue to use SGC Wales going forward.
Service
After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a corrective DD set up. His manner was very professional and knowledgeable. We have had follow up emails from him to confirm that the task had been completed and if we were happy with the outcome. Overall amazing customer service Thank you!
The girl I spoke with was very helpful
Jake was very helpful!
Jake was very helpful and quick a responding. His instructions were clear and he problem was solved efficiently. He then provided the same support for my colleague 😊
We had a issue with our external alarm…
We had a issue with our external alarm bell in our workshop, I spoke to Andy Roberts and the issue was resolved the same day , with a technician arriving just a few hours later.
Great service , thank you very much Andy.
Highly recommend
I couldn't be happier with my experience using SCG Wales & West. Paul has been on hand to ensure we had a smooth transition with our phone systems. I would highly recommend.
After my company had our new phone…
After my company had our new phone system placed, we had a few teething issues and questions over several days.
I spoke to David from the support team multiple times over three days. David provided helpful support, answered all questions and fixed some minor issues we had quickly.
Big thanks to Luke and Andy from SCG…
Big thanks to Luke and Andy from SCG for sorting our line programming out!
Brilliant customer service.
Credit Control Support
We have been a happy customer of Alliance/SCG since inception. Our circumstances changed and we had to contract to comms services in our new offices. Matthew Widdicombe provided excelllent support and very fair termination figures as we changed services. We will not hesitate to return to SCG when our office renewal comes up.
Great Customer Experience
Luke W has assisted me with numerous requests and queries over the years. He is extremely knowledgeable and always delivers exceptional customer service. He demonstrates patience and tenacity to ensure our system is optimised for business requirements.
Arrived super quickly to our offices in…
Arrived super quickly to our offices in Leominster, and the internet and telephones where back on. No mess, no confusion just professional work, 1st class job
Excellent customer service.
Whenever there is a query or request it's always dealt with efficiently. The customer service is excellent.
Ref:-3190857
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