Our main office phones stopped working suddenly which needed an onsite engineer. Sean came out promptly, rang in advance to provide an eta and set about fixing the issue. Sean was diligent, polite... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tim visited today and expertly sorted our issues in record time! In fact, everyone I deal with at SCG, especially Dave Britten, is always very helpful and knowledgeable and friendly. Would have no... もっと見る
After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a correct... もっと見る
Thank you to Luke and Paula for your excellent service! We have been customers with SCG for over 5 years now and can always rely on the support but this week has been exceptional supporting us while... もっと見る
企業情報
当該企業による記述
We are a leading telecommunications business with offices in Cardiff and Hereford - covering Wales & the West of England. Whether you need a cloud-based or premise telephone system, business mobiles, business broadband or lines and calls we’d love to speak to you. We’re passionate about new technology and how it can help businesses and organisations flourish and grow. Connectivity, mobiles, systems and lines are just the start. We’re here to support your telecommunications right across your business, keeping you up to date with the latest trends and technology and future-proofing your business. We can help you with: ✔ Scalable, bespoke telecom services which support company growth. ✔ Innovative technology to enhance your customer's experience. ✔ Feature rich cloud-based phone systems. ✔ Multiple site connections and unified communications. ✔ Excellent customer service with our qualified, in house engineering team. We always like the opportunity to meet up and understand your telecom setup, whilst hopefully offering you some cost savings and improvements to the service you currently have. Visit our website, fill out form and we can call you back, or start a live chat. Alternatively you can call us on 02920 365 200 or 01432 367 188.
連絡先
4.9
優良
649件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service.
Whenever there is a query or request it's always dealt with efficiently. The customer service is excellent.
Ref:-3190857
2026年4月27日
自発的なレビュー
Jake did a fantastic job getting our…
Jake did a fantastic job getting our phone back up and working!
2026年4月21日
I had fantastic service all queries…
I had fantastic service all queries sorted straight away superb
2026年4月16日
I contacted them with a query and they…
I contacted them with a query and they answered me in the same morning I asked. That is excellent customer service.
2026年3月31日
Recently had Sean to update our system…
Recently had Sean to update our system and do some training - excellent! Thank you Sean.
2026年3月18日
自発的なレビュー
Prompt,courteous,and respectful
Prompt,courteous,and respectful. Sean took the time to answer my questions in an appropriate manner. Nothing was to much trouble for him. He relayed the information min a clear concise manner.
2026年3月17日
Great Service
We have been with SCG now for 2 years after transferring from BT. From the initial consultation with Ashley we have received excellent service. We recently had cause to request an engineer to call to our premises to rectify a small problem with one of our handsets. Paul was really helpful and also did an excellent job of tidying up what looked like spaghetti junction under my desk. Great service and really helpful staff. Ticket Reference 3103276
2026年2月5日
自発的なレビュー
Excellent customer service
Excellent customer service. We have asked to make a number of minor adjustments to our recently installed system and each time they were completed very quickly.
2026年3月6日
Luke and Paula are great
Luke and Paula are great. They do everything they can to support our needs.
2026年3月2日
The young man we spoke to about our…
The young man we spoke to about our apparent phone line issues was very helpful and as promised phoned us back very soon after our initial call to advise that everything was working. Apparently the issues we were experiencing were not linked to SCG.
2026年2月27日
Sean was great in sorting the issue we…
Sean was great in sorting the issue we had with the router. He swapped it for a new one and explained the issues and how it is all now resolved.
Thank you for your help!
2026年2月13日
自発的なレビュー
Very quick and helpful
2026年2月12日
New Phone Installation
Had some new phones installed and the engineer - Jamie Evans, attended the site from SCG Wales. Can highly recommend Jamie he was very efficient and after installation ran through the controls etc. Very clean and tidy and very polite and helpful
2026年2月4日
自発的なレビュー
Great!
Great interaction with Sean Cridland. He was very polite and very professional. Very satisfied with the service provided by Sean, he was on time and very reliable. Very knowledgeable and helpful with explaining everything to me. Installation was quick, easy and very stress free.
I would highly recommend.
2026年1月29日
自発的なレビュー
Friendly and Helpful
Sean was very friendly and helpful and the training was very useful - ticket number 3090595
2026年1月30日
自発的なレビュー
Gareth was so efficient with finding…
Gareth was so efficient with finding the issue doing the relevant tests and getting the engineer out within a couple of hours!
Then follow up calls to check all was ok.
Fabulous service 10/10
2026年2月2日
Jamie Evans fitted our new phones and a…
Jamie Evans fitted our new phones and a temporary broadband. He was very patient and helpful and explained everything well and answered all our questions.
2026年1月30日
自発的なレビュー
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