Oasis Home and Garden  レビュー 

632
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... もっと見る

企業が回答しました

5つ星のうち5の評価

We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on ar... もっと見る

企業が回答しました

5つ星のうち5の評価

High quality product, so thrilled with it! Everything was carefully & safely packed so it arrived in perfect condition. Great customer service. I changed the order soon after placing it - wasn't an is... もっと見る

企業が回答しました

5つ星のうち5の評価

We had been looking for a garden corner sofa with a fire pit for months, but everywhere else was double the price. We were slightly nervous about ordering "unseen," but we needn't have worried. The... もっと見る

企業情報

  1. ガーデン家具
  2. アウトドア家具店
  3. インテリア デザイン店
  4. ソファー専門店
  5. 寝室家具店

当該企業による記述

About Oasis Home & Garden Creating Beautiful Outdoor Living Spaces At Oasis Home & Garden, we specialise in sourcing premium garden furniture that combines exceptional quality, comfort, and style at outstanding value. Unlike many retailers, we don't simply purchase large volumes of stock. Every collection is carefully selected by our experienced team, ensuring it meets our high standards for: Exceptional comfort Long-lasting durability Premium materials Contemporary design Outstanding value for money Our mission is simple: to help customers create beautiful outdoor spaces without paying inflated high-street prices. Whether you're looking for a stylish dining set, a luxurious corner sofa, or a relaxing lounge collection, you'll find carefully chosen furniture designed to enhance your garden for years to come. Why Choose Oasis Home & Garden? Handpicked Quality Every range is personally selected by our expert team for quality, comfort, and durability. Exceptional Value Premium garden furniture at highly competitive prices. Fast & Reliable Delivery Efficient nationwide delivery service across the UK. View Before You Buy Visit our showroom and experience the quality firsthand. Exclusive Collections Our stock changes regularly, offering unique opportunities and limited-availability products. At Oasis Home & Garden, we're proud to be a genuine family-run business offering real value, expert advice, and outstanding customer service. Transform your garden. Relax in style. Enjoy exceptional value. Delivery Information We offer delivery to Mainland England and Wales for £69. Delivery Surcharges Northern Ireland: Please get in touch with us for a personalised delivery quotation Isle of Wight: Please get in touch with us for a personalised delivery quotation Scotland: Please get in touch with us for a personalised delivery quotation Please note that deliveries to certain locations may take longer than our standard delivery times. How Delivery Works Depending on your location, your order will be delivered either: Kerbside on a pallet, or Via a one-person delivery service Delivery methods are determined by location and cannot be selected at checkout. Prior to dispatch, our team will contact you to arrange a suitable delivery date. Delivery times are typically between 8:00 am and 8:00 pm, and a signature will be required upon receipt. Deliveries cannot be left unattended. Please note that pallets are not collected and remain the responsibility of the customer for disposal. Failed Deliveries If a delivery has been scheduled and you are unavailable to receive the goods, a failed delivery charge of £89 WILL apply to cover courier costs. In rare circumstances, a courier may attempt delivery without prior notice. If this occurs and you are unavailable, no failed delivery charge will be applied. Delivery Support For non-urgent delivery enquiries, please contact us by email, and we will respond within 48 working hours: info@oasishomeandgarden.co.uk For urgent assistance, please call us on 01202 130607. After Delivery Product Inspection We kindly ask that all customers inspect their furniture within 48 hours of delivery. This allows us to resolve any issues quickly and efficiently should they arise. Damaged or Faulty Items If your order arrives damaged or develops a fault, please notify us within 48 hours and before disposing of any packaging. To facilitate returns or replacements: All items must be suitably packaged for collection. Original packaging should be retained wherever possible. If original packaging is unavailable, customers must provide packaging of a similar standard at their own expense. Returns & Refunds We want you to be completely satisfied with your purchase. Your Right to Return You may return your order within 30 days of delivery, provided you notify us within 14 days of receiving your goods. Return Conditions Items must be unused and in resalable condition. Products must be returned in their original packaging. Customers are responsible for arranging the return of goods. If preferred, Oasis Home & Garden may be able to organise collection on your behalf, subject to a £120 collection fee. Upon receipt, all returned items will be inspected. Should any additional costs arise due to damage, misuse, or inadequate packaging, we will notify you before processing your refund. Customer Reviews If you're delighted with your purchase, we'd greatly appreciate your feedback. Your reviews help us continue improving our service and assist future customers in choosing Oasis Home & Garden with confidence. Please consider leaving a review on Facebook or Trustpilot after receiving your order. Your Trusted Source for Quality Garden Furniture at Unbeatable Prices!


連絡先

4.8

優良

TrustScore 5段階評価の5

632件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(632)

過去12か月のレビュー数: 15件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

AVOID

After only 4 years after purchasing my garden furniture it is falling apart and has to be binned! Was told by company that rattan goes brittle in “extreme weather” but I live on the south coast with mild weather. I’ve had cheaper furniture last far longer. Certainly not weather proof as advertised and only offered refund less 4 years usage at a fraction of this price paid (the damage is because of poor materials not wear and tear). Don’t waste your money like I did, tried to leave an honest review and photos on Facebook but it was removed and blocked. Shameful company!

2024年7月25日
自発的なレビュー
5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, had a phone call the day after ordering to arrange the delivery the following week, delivered on time , within the 1 hour window they had messaged me on the day. Delivery driver was very helpful and courteous, made sure we knew exactly what was in each box. Very pleased with our furniture.

2024年7月25日
自発的なレビュー
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback

5つ星のうち5の評価

Everything was as expected & delivered…

Everything was as expected & delivered on the promised day, although I was beginning to wonder as I hadn't heard anything & it was getting late in the day, it was early evening when it eventually arrived. The driver was very helpful & helped my son in law carry the boxes in even though he still had another delivery yet to do.

2024年7月9日
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback

5つ星のうち5の評価

Lovely set and good customer service

Order process was easy and delivery was super fast. However - I ordered my set in the sale with an added 20% off. The day after the sale ended my set was £60+ pounds cheaper (and not in the sale). I sent an email and was refunded the difference. A bit naughty if you ask me but was given the refund so can’t argue with the level of customer service. Would use again as furniture is excellent quality.

2024年7月7日
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback

5つ星のうち5の評価

Lovely small corner set.

Delivery was as arranged. Our Rome small corner set looks to be good quality and looks great. The included 4 scatter cushions are an added bonus, especially as the green ones match the fence behind - not planned!

2024年7月18日
自発的なレビュー
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback

5つ星のうち5の評価

Excellent garden furniture

We bought a Rattan Garden sofa & table set. Absolutely delighted with the product and customer service. Great communications and excellent delivery service provided

2024年7月3日
自発的なレビュー
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback

5つ星のうち5の評価

Very smart patio furniture

The website was easy and gave a clear idea of how long the wait was for each item.
I was contacted 2 days later to arrange a delivery date.
All arrived extremely well packed, and all items in perfect condition.
My patio now looks very smart.

2024年6月16日
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback

5つ星のうち5の評価

Top marks.. Brilliant set for the price.

Ordered the smallest Barbados set which looks perfect for our new patio and comfortably seats 6 people. Quality looks very good especially for the price. Customer service couldn't have been more helpful when I wasn't sure about the colour..the lady offered to take photos both inside and outdoors. and sent me a sample through the post. The colour is a very lovely grey/brown colour which actually goes with anything. Top marks!!

2024年6月26日
自発的なレビュー
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback

5つ星のうち1の評価

Beware

I purchased garden furniture last September, as it's the best time to purchase. On putting out the furniture recently, I noticed the stool/seat frame was warped and e-mailed to claim under the five year frame warranty. I was informed that I wasn't eligible as "pressure being applied to it". It was in my shed all winter ( I believe it was faulty on delivery) and remained untouched. It's garden furniture, what on earth did they believe I did to it!? Beware with Warehouse Clearance Outlet and their after sales.

2024年6月3日
自発的なレビュー
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

We do ask customers to check the goods that are delivered and report any damages within 48hrs with supported photographic evidence.

5つ星のうち1の評価

We placed order 14th April not received

We placed order 14th April, other than confirmation heard nothing until I chased been advised delivery will be some time at the end of June...little worried I've been asked to review a product that is still a way off delivery.!!

2024年4月14日
自発的なレビュー
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Hi Carole, When you purchased the item, this was on a pre-order basis for delivery by the end of June and this was made clear at the time of ordering. Unfortunately the trust pilot review request is an automatic thing sent after 2 weeks but this can be ignored.

5つ星のうち5の評価

Excellent price

Excellent price, really fast delivery, item arrived within a couple of days and item completely as described. Very very pleased

2024年4月28日
Oasis Home and Garden  ロゴ

Oasis Home and Garden からの回答

Thank you for the lovely feedback.


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